Alex Thomson is a Senior Manager at Steinway Canada at Tom Lee Music Canada. He possess expertise in music, sales, luxury brand marketing, luxury goods, piano and 38 more skills. Colleagues describe him as "It was truly a pleasure to work with Alex when our university's arts centre (Isabel Bader Centre for the Performing Arts) decided to purchase a Steinway in Hamburg. From the first moment we met in Hamburg - in the pouring rain - to the time we made our decision, Alex was completely professional, encouraging and provided us with information and advice. I am sincerely grateful for his help and advice in the whole process of choosing an instrument to reflect our world-class hall, which I believe to be one of the very best, not only in Canada but also in the world. Now Alex is helping us hugely with the delivery and setting up of this beautiful instrument whose qualities match, and will be enhanced by, the hall." and "At the Isabel Bader Centre for the Performing Arts at Queen's University, we are so very grateful to Alex Thomson for all of his work in making the organizing, comprehensive testing, purchasing, and delivery of our new Hamburg Steinway piano flawless from beginning to end. He worked really well in coordinating activities with the Hamburg Steinway team's Hans Heinrich Schalkowski, Europe Sales Manager for Steinway & Sons, who was also expert and completely conscientious. Alex Thomson made our trip to Hamburg full with the Steinway factory tour, transportation back and forth to the factory for the tour and testing day, dinner together, and a beautiful concert at the Elbphilharmonie. The piano arrived in a timely manner and Alex is organizing additional support with a technician taking care of any items that our piano faculty team identify. Alex is knowledgeable, flexible, and professional and goes the extra distance in many areas just knowing how important the acquisition of an instrument of this quality is to all concerned. We are so very appreciative of all of his efforts and those of his Hamburg colleagues. Alex and the Steinway international team certainly offer the quality of services and care that are in keeping with the magnificent qualities of the instruments they so carefully produce for great artists and concert halls around the world. We could not be happier and more grateful. Anyone that says that service is dead in today's world clearly has not met Alex Thomson who defines top service. Thank you so much Alex and bravissimo. You really care about what you do and were so very lovely to work with throughout the whole process. Tricia Baldwin, Director Isabel Bader Centre for the Performing Arts, Queen's University"