Proven experience with analyzing and resolving complex authorization problems utilizing SAP standard tools and tables Expertise of SAP authorization concept, authorization reporting and troubleshooting transaction codesPost Installation SAP Security Support - Exposure to ticketing tools like ServiceNow Responsible for Annual User Access Review Configure and implement GRC tools such as Access Risk Analysis , Superuser-Fire Fighter ( EAM) , and Enterprise Business Role Management applications.Experience in configuration and implementation of SAP GRC 12.x Access Control modulesFull life cycle implementations in SAP, Upgrade Experience from GRC 10.1 to GRC12.Hands-on working experience in Access Control, Segregation of Duties and Restricted Access, Access control on the Land scape and system setup Audit ConsiderationEnsures that application security standards are well integrated into systems by incorporating SOD testing into the security processMonitors and maintains SAP application security policies, standards, guidelines, and procedures that are in alignment with the corporate strategic plan and supports the project team during the implementationResponsible for implementation and integration of SAP GRC - SOD and other post go live activities. Work with the business managers in refining risk and mitigating controlsSupport / educate business areas on risks and proposed mitigating controlsUnderstand compliance related issues as it relates to SAP rolesAnalyze information across multiple groups, identifying conflicts and trendsConfigured various BRF+ rule kinds like Initiator rule, Agent rule, Routing rule and Notification and variable rule.SAP Identity Management for a global SAP implementation. Provide SAP IdM integration with Active Directory.• Exposure to ticketing tools like ServiceNow• Strong understanding of Segregation of Duties frameworks

• Perform all aspects of SAP security implementation tasks which includes but not limited to coordinating and interacting with business leads and process owners, technical and functional SMEs, Internal Audit and Security Admins for the sole purpose of gathering SAP Security requirements.• Design/develop custom SAP roles, performed security unit and integration testing, transport custom roles to approved landscapes for user testing, setup security system parameters, and generating analysis reports. • Trouble shoot authorization errors using SU53, SU56, SU24, ST01, SUIM and proffered timely resolutions.• Create functional and technical design document to ensure role-building follows business and risks and controls requirement set forth by the internal control teams and obtain functional design signoff prior to build.• Configure various types of role such as Single and Master Roles, Composite Roles and Derived roles using the Profile Generator (PFCG).• Implement the SAP GRC AC ARA to ensure segregation of duties (SOD) exists and Sensitive Access in the SAP systems are enforced.• Perform Role and User Level analysis for sensitive access and SOD worked with Role owner and process owners to address risk and assisted with outright remediation, and/or mitigation. Worked on creating Roles using S/4 HANA FIORI • Prepare all applicable deliverable such requirement document, setup/configuration documents and weekly status reports. Worked on HR Structural authorizations, assigning Info types to roles• Performs user provisioning activities which includes, setting up new accounts, password resets, assigning users to appropriate groups and assigning security roles according to employee/contractor approved positions. • Leverage System trace to record authorization checks in different sessions.

Work with profile generator (PFCG) in creating roles, profiles, composite roles, derived roles, and global roles.Created Transaction codes for the programs and ran the transactions.Configured Profile Generator and transported settings to all clients, setup security for the developersCreated users and maintained user master and established security policies and procedures.Extensively worked on Authorization objects, fields, authorizations, authorization profiles.Performed transports and mass transports of roles.Worked on SAP Check Indicator Defaults and Field values, reduced the scope of Authorization checks using transaction SU24 and maintained check indicators for Transaction codesAssisted in Sarbanes Oxley Compliance - SAP System Audit and documentation of Significant Processes and controlsUser maintenance (User creation/deletion/lockdown/activation/Password management).Used Derived roles to create new roles and to transfer transaction codes from old ones to new ones.Extensively worked on Authorization objects, fields, authorizations, authorization profiles.Using CATT script for mass generation of roles and User assignments.Tracing missed profiles and authorizations for users access problems and inserted missing authorizations manuallyDaily issue resolution and end user support (Production Support issues)Worked on analyzing the authorization problems using Trace (ST01) and SU53 transactionsCheck SOD conflicts using Compliance Calibrator (Virsa) tool and apply mitigating controls to make users SOD free.Worked on Central User Administration (CUA)

Demo2Win -live demonstration of Genesys solutions on premise solutions that meet the documented pain andneeds of the the customerSupporting of all RFI\RFP needs to include Q&A assistance as well as a preliminary in depth discovery to qualify fitand acceptance of a responseProgressive work experience with Session Initiation Protocol (SIP), Real-Time Transport Protocol (RTP) includingG.711 and G.729 codecs, Digital Tone Multi Frequency (DTMF)Consulting on contact center software business management best practices, data integration and optimisationResponsibilities include consulting, preparation, execution .In many instances this also includes assistance andfollow-up with the presentation of results via on-site demonstrations or GotomeetingPost demo support for all technical questions that occur before the Negotiate stage of an opportunity to typicallyanswer questions involving integration and minimum hardware and software specifications.