Jai V Email & Phone Number

Coppell, Texas, Us

Dallas, Texas, Us

Dallas, Texas, Us

Monitored the network perimeter for cyberattacks utilizing a System Information and Event Management (SIEM) tool. Triaged and resolved thousands of network attacks based upon Snort correlation rules, packet capture (.pcap) analysis of payloads, and Open-Source Intelligence tools (OSINT). Monitored endpoints for signs of malicious activity using a Cloud-agent based Endpoint Detection and Response (EDR) tool. Triaged and remediated thousands of security incidents using thorough analysis of processes, services, file hashes, Sandbox file analysis, and some malware disassembly. Remediation occasionally involved using a shell on the endpoint for: extracting potentially malicious files from a remote workstation/server, enumerating users’ IDs, physical removal of malware, running PowerShell scripts, obtaining Security logs, etc. Utilized knowledge of Linux in assisting the Security Operations Center with Incident Response. Ex. Using Python scripts and other tools to compare Security/Audit logs with backups from a prior date. Triaged and remediated numerous phishing attacks targeting employees and executives. Escalated password resets for compromised accounts and created tickets to purge emails from all enterprise mailboxes in the event a malicious attack was confirmed.Monitored the network for Distributed Denial of Service (DDoS) attacks utilizing an automated DDoS Protection tool and network traffic analysis. Monitored, triaged, and remediated thousands of incidents detected by an User and Entity Behavior Analytics (UEBA) tool. In addition to helping with many of the tasks listed above, this tool differed in its ability to detect possible insider threat activity, misuse of privileged accounts, risky practices, issues of non-compliance or fraud, Data Loss Prevention (DLP), etc. Created and assisted with the development of Standard Operating Procedure (SOP) documents for new hires as well as for auditing purposes.

Irving, Tx, Us

Promoted to Team lead nine months after starting. Supervise team of 10+ data entry clerks to ensure they remain on task. Processed medical insurance claims with speed and accuracy. Developed and applied knowledge of 20+ different documents with unique rules accompanying them due to rule changes and software updates.Created quality control Excel spreadsheets to improve production quality as well as “cheat sheets” to help improve operator efficiency. Calculated billing costs for account and entire team. Demonstrated excellent multi-tasking and time management skills; completed multiple tasks that required observing and recording information in half hour and hourly intervals on a daily basis. Responsible for training new hires. Created training manual for new operators and trained new hires.Answered questions as they arose on the production floor to help minimize errors and improve the understanding of operators. Email liaison with sister site in Forest Park, GA.

Master Of Science - Ms, Information Technology - Cybersecurity And Information Assurance

Bachelor Of Arts (B.A.), Economics