Amy Strike Email & Phone Number

Phoenix, Arizona, United States

Phoenix, Arizona, United States

Phoenix, Arizona, United States

Scottsdale, Az

Worked with Farmer's software to maintain a book of business and track contact with prospects.Resolved customer service issues.All telemarketing and sales activities.Over-achievement of monthly sales goals.Assisted in marketing ideas for new business development.Website marketing and maintenance.

Tempe, Arizona, United States

Refine on-boarding process for new co-workers.Essential part of the Ikea emergency process.Facilitator of key store information and procedures.Mentored new co-workers.

Tempe, Arizona

Fostered positive customer interactions.Resolved complex customer issues in the returns department. Cross-trained in restaurant, cash lanes, and in the online order department.

Phoenix, Arizona Area

Report directly to the Ombudsman in a fast-paced, frequently changing environment. Screen incoming e-mails and online submissions for the unit, and focus on conflict resolution of client complaints and concerns.Help improve client contact and response process, and create a unique data tracking process for the Office of the Ombudsman using Microsoft Excel.Human Resources Liaison for the Office of Quality Improvement, which includes working with various units and supervisors/managers in those units, and assisting HR with the hiring process.Duties also include communicating with field staff to resolve low-level complaints.Back-up administrative assistant for the Grievance process.Schedule meetings and teleconferences in Outlook, prepare meeting materials, take meeting notes, order and monitor supplies. Data entry, from a variety of original sources, using Microsoft Access and Microsoft Excel.

Phoenix, Az

Phoenix, Arizona Area

Self and market fashion jewelry

Tempe, Az

Experience in a fast-paced, deadline-orientated, field environment.Maintained job files in electronic and paper form.Provided administrative support for up to 170 workers.Worked to solve production issues with a number of outside vendors, and various internal departments.

Tempe, Az

Transferred and indexed payroll and accounting paperwork to electronic form.

Phoenix, Arizona Area

Tracked flood insurance in various states using bank systems, internet research and a project-dedicated database.

Phoenix, Arizona Area

Filed claims to help the bank recuperate losses on a property between foreclosure and re-sale.

Phoenix, Arizona Area

Gaining basic knowledge of the wholesale lending process.Directing incoming calls from brokers to the correct representative or department.Acquiring understating of online loan-processing tools.

Utilized specialized software to process both check and electronic payments, within the company’s deadlines.Assisted with accounts payable transition from traditional to paperless processing.Cooperated with other departments to solve complex payment issues.

Greeted and checked-in students.Answered student and potential students questions and concerns about various driving courses, both in-person and over the phone.Collaborated with media and administrative staff to creatively solve everyday problems.Sold school and sponsor merchandise to students and visitors, in-person and via the school’s website.

Reduced amount of paperwork in department significantly by transferring more than 100 employee files to an electronic form.Provided general administrative support for the Human Resources Department

Helped to process new driver information, from hire packets to past employee verification.Reduced amount of paperwork by transferring driver information to an electronic form.Acquainted with basic Department of Transport standards and regulations for trucking companies and drivers.

Learned how to use a specialized title company web application to process files for 8 states, each with their own standards.Worked with a team to solve problems and support each other during month-end.Use of worldwide and local shipping and courier services to supply customers with the necessary checks and paperwork.

Experience with Adobe InDesign and FrameMaker.Edited two books, one of around 100 pages, the other 200, both on paper and within FrameMaker and Microsoft Word.Created a flyer and book cover for a new publication.Working with a small team to solve various marketing and editing problems.

Trained another employee in daily activities, including arranging travel for other staff, navigating internal computer network, and sending certified mail.Interacted and worked with staff from different departments.Transferred files to electronic system, which resulted in the reduction of paperwork.

Trained two people in the procedures and duties of the job, one of whom took over this position effectively in August 2007.Maintained patients schedules for up to 8 therapists and 150 patients per month.Acquired specialized knowledge of phone, database and computer scheduler systems.Reduced patient no-show rate by making appointment reminder phone calls.Organized office paperwork to improve productivity and efficiency.

Bachelor Of Arts (B.A.), English Literature

Cosmetology, Cosmetology/Cosmetologist, General