Over the course of my 30-year overseeing theatre operations, I have provided leadership to senior professionals in the organization such as Executive Director of Operations, with primary responsibility for 5 key functional areas which are Employee Development & Engagement, Profit Maximization, Operations Execution – Guest Experience and Food & Beverage. I also have extensive experience creating a high performance environment by organizing and motivating employees to reach their highest potential. Other aspects of my qualifications and experience include:- Strategic execution of Theatre Operations and providing functional expertise throughout the organization.- Evaluate in-theatre execution of strategic initiatives as well in reviewing scorecards, reports and feedback to identify opportunities for organizational improvement initiatives.- Supporting company-wide guest service strategy and related initiatives. - Emphasize innovation and commitment to drive continuous improvement in the moviegoing experience & Collaborate on new theatre development, concepts and designs to meet guests’ needs, expand entertainment offerings and maximize revenue opportunities Financial and Non-Financial Accountability.- Partner in the ongoing development and contribution to enterprise value growth and related financial objectives including Theatre Level Cash Flow responsibility Track record of implementing efficient systems and procedures and improving administrative processes.- Strong verbal and written communication skills.- Fully fluent in French and English.Specialties: - Management of operations and customer service.- Organization development, business process reengineering.- Employee development through evaluation and training.- Financial turnaround, operating cost reduction. - Budget planning, cost control, expense management.- Development of custom market strategies.- Negotiation, management and follow-up of supplier and union contracts.- Strategic communications, management of special projects.