Alexei Ivanov Email & Phone Number

Dubai, AE

• Reporting to CEO and responsible for managing the delivery of IT digital transformation, services and support needs for a fast growing SMB. Conceptualized effective plans and led high performing digital transformation.
• Prepared a roadmap for ERP migration including business\technical requirements, gap analysis, budget and ROI
• Drove cost saving of 35% on contract and license renewals. Improved business control and efficiency through implementation of cutting-edge technology solutions and robust IT processes. Was able to redirect 64% of the.
• Reduced Cyber Security Risk profile by implementing end-user training, Endpoint Management, centralized antivirus solution and email filtering solution
• Established a productive and performance-driven work culture by enhancing service desk KPIs for local and remote employees. Introduced corporate Intranet, asset, change, problem, information management policies that.
• Reduced down-time, and improved performance by managing company-wide AI/ML initiatives, proactive monitoring system and decision making solutions

Dubai, AE

Dubai, Dubai, AE

• Reporting to Head of IT and responsible for managing the delivery of IT services and support needs related to critical vessel operations. Our 500+ users are located in the UK, SG, US, NO and UAE offices and offshore on.
• Improved patch/update management which reduced vulnerabilities by 60% onshore and 87% offshore within 6 months
• Implemented lean model of interaction with offshore team. That resulted in notable changes in provided services proved by positive feedback from the offshore teams
• Implemented lean change and configuration management, to control infrastructure and system changes and prevented systems from unscheduled downtime due to improper planning, roll backplan, etc
• Implemented & installed centralized digital signage system for all locations which improved the company-wide EHSQ awareness
• Developed, implemented, and managed USB access for mass storage devices in all offices and vessels to improve overall IT security. I defined the use case, analyzed the requirements, negotiated and proposed alternatives

• Project Manager Reporting to CEO and responsible for developing and managing IT projects. Provided status reports regarding the project status to top management and CEO. For those projects developed scope, schedules.
• Senior Technical Expert Worked in LUKOIL International Services B.V. (Dubai Branch) \ LUKOIL Overseas, under ITIL Framework as Senior Technical Specialist of services on the basis of the Service Contract..

Worked as Chief Technology Officer (CTO) in the private company (co-founder) provided the following services: IT audit and consultancy IT outsourcing Web development Application developmentCybersecurity assessment and development

Worked under ITIL Framework as IT Senior Engineer of services. High-security standards have been achieved with help of Kaspersky Endpoint Security with Security Centre. Managed the process of the antivirus deployment and integration with the infrastructure. Created from the scratch and supported the following hardware, services and infrastructure: gateway.

• Worked as IT Manager and supported five company’s offices across the country working in the metalworking sector.Held the following responsibilities: capacity management, software control & distribution, incident.
• Working with VLAN, AD, SAMBA, GATEWAY, 1C (Accounting software).
• Dealing with the consequences of hacker attacks. Vulnerabilities and audit the entire system fault tolerance and burglar.
• Performed on the quarterly basis penetration tests using exploits, ports scans and security test frameworks - BackTrack, KaliLinux
• Forming of technical documentations and department budget.
• Staff technical briefing, maintenance of equipment and network. Mobile services and users support. (BlackBerry, iOS, Android)