• Develop the business strategy to advise the units on achieving profitable growth through business development.• Develop and maintains a strong network of influence in client organizations (e.g., CEO, COO, CNO, CFO, Board) to ensure strong retention and identify new business opportunities. Additionally, serve as the primary Xanitos relationship manager for accounts, responsible for developing a strategic growth strategy, relationship management plan, and pro forma review.• Ensure Xanitos goals and objectives are met or exceeded – this will be achieved by providing the leadership, management and oversight necessary to ensure that the regional area has the proper solutions, products, metrics and talent in place to effectively grow the organization and meet/exceed defined goals.• Lead the development and execution of client strategies and account plans that drive margin growth leading to higher retention.• Drive a growing culture focused on excellence in implementing core services – with strong execution in standards, compliance and accountability.• Review and analyze financial statements and data, operating reports, budget variance reports, and other appropriate information. Provide guidance to direct reports and support team members.• Responsible for contract renewals, negotiations, and investments.

Out-performed budgets by an average of over 14% each year while leading a dual-campus hospital system including several off-site buildings, a for-profit clinical subsidiary, and a post-acute care hospital2 time President's Council award winner for the top 8% of account managers nationallyImproved Press Ganey 3rd party patient satisfaction measures significantlyImproved HCAHPS top box scores by over 12 points and to the highest score in the region.Facilitated same service and additional service add-on sales for EVS, Facilities Management, and Morrison Dietary Services

Executed housekeeping systems for a 300+ bed acute care facility and 2 separate clinics, comprising over 1.2 million square feet and over 100 full-time, hospital employees

Through sales raised catering revenue 25%; grew profitability 12%; reduced labor 8%Directed over 50 employees and 4 managers; developed training procedures; hired and trained staff.Oversaw seven-figure budget and Negotiated contracts with vendors; ordered liquor and beverages