Andrew Robinson Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Develop various packaging solutions, including Paper Shoppers, Reusable Bags, Advent Calendar, Boxes, Coordinated Retail Programs, Gift Card Packaging, Inserts, Labels, Tissue, Ribbon, Tins, Garment Bags, and E-Commerce Packaging, to provide clients with comprehensive packaging solutions.Assist Senior Account Executives in all stages of the sales cycle, including presentations, RFQ's, product development, design coordination, order processing, timeline management, supply chain management, and invoicing and payment follow-up, ensuring timely and accurate delivery of products.Conduct market research to gather valuable insights for strategic planning, and utilize the information to enhance product offerings and improve client satisfaction.Prospect for new markets and industries, conduct customer and contact research, and develop copy for prospecting campaigns, executing direct email campaigns to reach potential customers.Coordinate direct mail campaigns, ensuring timely and accurate delivery of marketing materials to targeted audiences.Coordinate client gift programs, providing customized solutions to help clients strengthen relationships with their customers and business partners, resulting in increased loyalty and business growth.

Toronto, Ontario, Canada

Provided POS & Loyalty training for all new Guides and Managers, ensuring consistent and effective training across the store.Achieved 3000+ new loyalty sign-ups within 1 year, ranked #1 in the company for loyalty sign-ups.Personally accumulated over $500,000 in retail sales, consistently exceeding sales targets.Recognized, observed, and coached team behaviors for selling and loyalty metrics, resulting in increased customer satisfaction and loyalty.Worked in partnership with General Manager to analyze business results, identify opportunities, and determine Key Business Drivers for the store and associates.Created and managed weekly schedules, accounting for forecasting and scheduling changes, ensuring adequate staffing levels for the store.Identified and developed potential internal candidates for Supervisor and Management roles, promoting from within and retaining top talent.Used applicant tracking software to source potential candidates for open roles, and hired, trained, and developed new team members using training programs available

Toronto, Ontario, Canada

Provided exceptional guest experience across all departments in the venue, ensuring guests receive a seamless experience.Responsible for maintaining the seamless operation of all Amusement, Food and Beverage, Guest Service, Retail Operation, and The VOID within the Rec Room.Ensured that the facility consistently met the Rec Room and legislative cleanliness and safety standards, including regular monitoring of the restaurant, gaming floor, redemption, mezzanine gaming areas, and restrooms.Responsible for completing daily, weekly, monthly checklists, and ensuring inspections are up to date according to internal and external requirements.Ensured gaming initiatives were executed accordingly to drive financial performance while keeping costs in line.Responsible for executing Groups & Events within the venue, providing exceptional guest service.Recruited, interviewed, trained, and coached venue management, and proactively planned for succession.Delivered employee training and executed development strategies for all departments.Evaluated and took action to improve departmental turnover and increase employee morale by creating a supportive employee-centered environment.Planned, evaluated, and monitored operations in guest-facing areas to maximize sales and profitability through the efficient execution of Company programs and the maintenance of Company standards.Managed inventory and shrinkage of all designated departments by ensuring all inventory counts were accurately completed on time and action-ed when variances exceeded budgeted amounts.Executed all company programs and service standards on an ongoing basis and provided feedback to the Senior Service Manager to improve the Guest service experience.Maintained a working knowledge of all statutory regulations affecting restaurant health and safety and ensured that any safety hazards were identified and rectified.

Toronto, Canada Area

Responsible for carrying out day- to - day moving and storage activities, exceed established goals, standards, sales & profits set up in conjunction with ownerExtensive knowledge of the Two Men and a Truck system policies, procedures, and industry, including promoting and protecting the Two Men and a Truck brandResponsible for employee accountability and adherence to franchise and system standards and policies, including employee development and corrective action programsEnsure compliance with all DOT, MTO regulations and FMCSA guidelinesActively participate in community, industry and other associationsAchieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.Conduct In Home Estimates with Potential Clients, Present, Close and Follow up with Current and Potential Clients.Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans.Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities.

Toronto, Canada Area

Responsible for carrying out day- to - day moving and storage activities, exceed established goals, standards, sales & profits. Accomplishes this through: hiring, training, and motivating employees; controlling costs; managing daily franchise operations; supervision of all movers and drivers; and constantly exceeding customer expectationsExtensive knowledge of the Two Men and a Truck system policies, procedures, and industry, including promoting and protecting the Two Men and a Truck brandResponsible for employee accountability and adherence to franchise and system standards and policies, including employee development and corrective action programsDirects employee scheduling and dispatch of movers and driversCoordinate and direct the fleet maintenance and equipment inventory programsEnsure compliance with all DOT regulations and FMCSA guidelinesActively participate in community, industry and other associationsAchieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans.Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities.

Toronto, Canada Area

Directed the coordination, management, and monitoring of overall operations within a dynamic recreational facility, ensuring optimal efficiency and customer satisfaction.Enhanced organizational processes by evaluating systems, developing marketing strategies, and setting sales goals, aligning efforts with overarching business objectives.Managed human resource functions, including recruitment, training, task delegation, scheduling, performance evaluations, and management of the Employee Incentive Program, fostering a motivated and high-performing team.Prioritized guest support initiatives to cultivate a welcoming and supportive environment, maximizing business opportunities and customer retention.Coordinated marketing activities to boost group sales and attract corporate events, driving revenue growth and expanding the facility's client base.Ensured financial stability through meticulous payroll processing, petty cash management, and collaboration with management to develop, coordinate, and track sales initiatives.Handled guest service issues with discretion and professionalism, advocating for guest safety and satisfaction while nurturing relationships with key stakeholders such as schools, hospitals, and corporations to drive business growth.Managed content creation and curation for Southern Ontario Facebook and Twitter pages, leveraging numerous campaigns to facilitate Sky Zone Toronto in reaching over 30,000 likes within one year of opening.

Mississauga Ontario

Directed a team of 60 part-time workers, overseeing recruitment, scheduling, and performance management to ensure operational efficiency and customer satisfaction. Enforced court rules and regulations, ensuring adherence to policies and maintaining a safe and enjoyable environment for patrons.Managed party bookings for individuals of all ages, orchestrating memorable events and fostering positive customer experiences.Hosted Sky Jam events, orchestrating dynamic and engaging gatherings for participants.Executed opening and closing duties, including safe counts, cleaning, and generating reports, to uphold operational standards and security protocols.Developed and implemented an employee incentive program, driving motivation and productivity within the team.Cultivated partnerships with local schools and student governments, fostering community engagement and brand awareness.Established a customer feedback program, gathering valuable insights to enhance service quality and customer satisfaction.Oversaw front-end operations, managing cash handling procedures and ensuring exceptional customer service delivery.Served as the photographer for the company's Facebook page, capturing compelling images to engage and attract online audiences.Managed content on Facebook and Twitter pages, curating posts and engaging with followers to strengthen brand presence and customer engagement.Conducted risk analysis and implemented preventive measures to mitigate potential hazards and ensure a safe environment.Enhanced birthday packages, introducing improvements to enrich customer experience and drive revenue growth.

Toronto, Canada Area

Ensured the protection of property and individuals through diligent monitoring and implementation of security protocols.Conducted arrests when necessary, adhering to legal procedures and maintaining a safe environment for all stakeholders.Managed site operations effectively, overseeing security measures and addressing any potential risks or threats promptly. Implemented robust site risk management strategies to mitigate potential hazards and ensure the safety of personnel and assets.Executed loss prevention measures to minimize financial losses and uphold the integrity of the organization.Delivered exceptional customer service, fostering positive relationships with clients and stakeholders. Served as a dedicated guard at multiple sites, demonstrating reliability and professionalism in safeguarding diverse environments.

Toronto, Canada Area

Spearheaded marketing initiatives to promote Seneca College to prospective students, effectively communicating the institution's value proposition and diverse program offerings.Provided comprehensive guidance to prospective students by addressing inquiries on all 150+ programs available at Seneca, ensuring clarity and informed decision-making. Facilitated seamless communication among college staff, addressing various issues and concerns to enhance operational efficiency and student satisfaction.Contributed to the enhancement of recruitment strategies through proactive involvement in strategic planning and execution. Demonstrated versatility by offering support across different departments of the college as needed, showcasing adaptability and commitment to organizational success.

Markham Ontario

Directed the promotion of the Seneca Athletics Association, advocating for student engagement and participation in athletic activities.Designed and implemented fitness and wellness programs tailored to meet the needs of Markham students, fostering a culture of health and well-being within the community.Represented student interests by actively participating in local meetings, providing valuable input, and advocating for student needs and preferences.Contributed to the advancement of future fitness facility plans, collaborating with stakeholders to ensure facilities align with student expectations and requirements.Played a pivotal role in event planning, managing logistics, setup, and takedown to ensure the seamless execution of athletic events and initiatives.

Markham, Ontario

Served as the President and representative for a student body of 20,000 full-time students, advocating for their interests and concerns.Orchestrated and chaired student council meetings, leading discussions and setting agendas to address pertinent issues and drive student-focused initiatives.Managed resources effectively to provide services and activities that met the diverse needs of Seneca students while maintaining fiscal responsibility.Facilitated communication and collaboration between students and college administration, ensuring student voices were heard and considered in decision-making processes.Collaborated with stakeholders to plan and execute a wide range of student engagement events across four campuses, fostering a vibrant and inclusive campus community.Developed and implemented marketing strategies to promote federation events, maximizing student participation and engagement.Successfully advocated for the implementation of an inter-campus shuttle bus service, improving accessibility and connectivity for students across Seneca's campuses that is still used today!

North York Ontario

Conducted comprehensive reviews of current bylaws and policies, meticulously analyzing existing frameworks to identify areas for improvement.Conducted benchmarking exercises against industry best practices and policies of peer institutions to inform decision-making and identify opportunities for enhancement.Identified potential policy changes based on research findings, presenting well-supported proposals to stakeholders.Successfully advocated for and implemented changes to policies, contributing to positive organizational outcomes and alignment with industry standards and best practices.

Toronto, Canada Area

Lead the successful execution of the EnviroAnalysis Event, demonstrating adept organizational skills and attention to detail.Initiated contact with potential exhibitors, fostering partnerships and securing participation to enhance the event's offerings.Developed and implemented targeted marketing strategies to promote the event to both student and professional audiences, maximizing attendance and engagement.Assisted with event registration processes, ensuring smooth and efficient attendee management.Conducted thorough research into program areas of the conference, facilitating informed decision-making and content development.

Bradford, Ontario

Provided attentive and professional service to meet the diverse needs of customers, fostering positive relationships and ensuring satisfaction.Proficient in the operation of saws, employing skill and precision in woodworking tasks.Demonstrated expertise in deck and fence design, translating customer visions into tangible, aesthetically pleasing structures.Enforced adherence to safety regulations and protocols, prioritizing the well-being of both customers and team members.Conducted professional sales activities, leveraging strong communication and negotiation skills to effectively promote products and services.

Toronto, Canada Area

Entrusted with opening and closing responsibilities as a key holder, ensuring smooth operations and security protocols adherence.Managed security procedures, including wash-up at closing, to safeguard store assets and maintain a safe environment.Fulfilled various operational roles including cashier duties, delivery coordination, and freezer stocking, contributing to efficient store operations.Handled cash deposits and banking tasks, maintaining accurate financial records, and facilitating banking transactions.Managed inventory by placing orders and monitoring stock levels, optimizing product availability, and minimizing out-of-stock situations.Provided exemplary customer service, leveraging in-depth product knowledge to assist customers and drive sales.

Toronto, Canada Area

Planned, promoted and worked at special events within the communityPerformed a range of office clerical tasks including organizing files in the office, creating marketing materials and responding to correspondenceAttended both internal and external meetings and took accurate notes Responded to incoming and outgoing emails promptlyAnswered phone calls from internal staff, external stakeholders and the general public in a professional manner

Toronto, Canada Area

Maintained well-stocked and organized shelves, ensuring a visually appealing and accessible shopping environment.Managed daily cash transactions with accuracy and efficiency, upholding financial integrity and customer satisfaction.Demonstrated extensive product knowledge, offering informed recommendations and assistance to customers to meet their needs.Adhered to legal requirements by diligently checking identification to verify age requirements, promoting compliance and responsible sales practices.

Ad. Emm, Business Administration Marketing - Event Marketing Specialization

Activities and Societies: President of Deca at Seneca College 2007-2008// Student at Large for Seneca Student Federation 2008-2009//.

Basic Security Training, Security, 100

Criminal Code Arresting WHMIS First Aid and CPR Level B and AED Patrolling Received 100% on the final exam. Only 3rd person in company.

Ossd, Business Administration, Management And Operations

Activities and Societies: Pope's Political Outreach Club - President//Swim Team// DECA