Responsible for developing, implementing, and overseeing training programs within an organization. Supervise trainers, and ensure alignment of training initiatives with organizational goals and objectives.

Responsible for end to end Learning and development for telemarketing, from onboarding new agent training, continuous development for existing telemarketing agents.

Responsible in end to end Learning and development for telesales team, from onboarding new agent training, continuous development for existing telesales agent, TNA for underperformed telesales agent and to ensure whole development process impactful to meet sales target.

Collaborate with Regional Sales Team in providing Training and Development based on TNA to support in fulfilling Regional Sales Target

Responsible as Bancassurance agent in providing the bestpossible Life insurance solution for Bank Mandiri's customer.

Promote banking products to prospective customers / customers. Maintain and retain existing customers. Carry out marketing and sales of fund products and services according to the targets set. Cross selling to increase the portfolio of funds and other services. Plan visits and meetings with prospective customers or customers in order to get third party funds (customer calls)

Responsible for generating revenue by promoting and selling hotel services, accommodations, and packages to potential clients. This involves identifying and pursuing leads, conducting sales presentations, negotiating contracts, and maintaining positive relationships with clients to ensure repeat business. Additionally, collaborate with other departments to coordinate events and handle customer inquiries.

Responsible for assisting clients with account opening, providing information on available futures products, and explaining trading mechanisms, risks, and potential profits. Execute trade orders on behalf of clients, monitor market movements, offer timely updates, ensure compliance with regulations, and deliver quality customer service by addressing inquiries and concerns. Continuous learning and development to enhance market knowledge and client service abilities are also part of their responsibilities.