Brian Baker, Cmm Email & Phone Number

Greensboro, Georgia

• Operational responsibility of four premier marinas within the Resort Community of Reynolds Lake Oconee. Managing a team of 35 full time and seasonal team members with over 30 million in assets. • In first year increased NOI 15% by managing expenses and increasing revenue in existing profit centers.• Managed an average of $500,000 capital projects annually.• Provide ongoing coaching and feedback to employees while appropriately recognizing and rewarding high performers at all… Show more • Operational responsibility of four premier marinas within the Resort Community of Reynolds Lake Oconee. Managing a team of 35 full time and seasonal team members with over 30 million in assets. • In first year increased NOI 15% by managing expenses and increasing revenue in existing profit centers.• Managed an average of $500,000 capital projects annually.• Provide ongoing coaching and feedback to employees while appropriately recognizing and rewarding high performers at all levels.• Ensure the establishment of aggressive but attainable market, sales, profit and financial objectives and drive the organizations to achieve these demanding goals.• Skilled at building high performance organizational cultures that continuously improve, embrace change and achieve/exceed performance standards.• Develop and implement world-class processes and effectively interface with the business system (partnerships and critical functional support) inside and outside of the organization.• Implement the development of business plans and objectives to ensure successful implementation.• Create and maintain an open and inclusive environment that recognizes employees based on the strength of their efforts. Show less

Portsmouth, Virginia

MYMIC Training Technologies provides cutting edge immersive training simulations and game based learning products in a variety of areas including Safety, Environmental, Human Resources, and Industrial Skills. MYMIC supports a wide array of industries including Maritime, Power, Oil & Gas, Mining, and Manufacturing. Learning Designs include Interactive Tours, Procedural Training, Scenario Based Excercises, and Team Based Training

• As the Mid-Atlantic Regional Manager, I was the direct connection of the properties to the executive team. • Negotiated leasing opportunities with yacht brokers, restaurants and service facilities. • Challenged property level leadership to perform at highest level to achieve budget goals. Worked directly with asset management team creating annual budgets and incentive programs. • Managed operating P&L budgets/metrics and forecasting of overall volume of service, delivery and… Show more • As the Mid-Atlantic Regional Manager, I was the direct connection of the properties to the executive team. • Negotiated leasing opportunities with yacht brokers, restaurants and service facilities. • Challenged property level leadership to perform at highest level to achieve budget goals. Worked directly with asset management team creating annual budgets and incentive programs. • Managed operating P&L budgets/metrics and forecasting of overall volume of service, delivery and inventory costs/turns. • Worked with management team to develop short and long-range business goals and performance objectives for the area.• Stayed current on market conditions within the area and determines strategic objectives that anticipate future market direction and needs.• Set goals and evaluate performance of managers for compliance with established policies and objectives of the company and contributions in attaining objectives.• Led strategic and tactical operations deliverables and collaborate with functional partners to ensure operations can meet customer demand. Implemented efficiency improvements and promote a learning culture to achieve high performance in distribution, safety and quality.• Maintained quality service by establishing and enforcing our company’s organization standards.• Assisted marketing team with all east coast marketing initiatives via print, web and social media. • Implemented BMP’S for safety compliance and other OSHA, NFPA, NEC and environmental agencies. Show less

• Spearheaded process-improvement projects to ensure accurate, timely billing & payments, reduced internal expenses, and created new, effective relationships with regulatory organizations and vendors.• Managed financial performance, operating budget and variances from plan to ensure cost effective delivery of service.• Identified and integrated metrics to monitor performance and execution while promoting innovation and continuous improvement in operational processes.• Facilitated… Show more • Spearheaded process-improvement projects to ensure accurate, timely billing & payments, reduced internal expenses, and created new, effective relationships with regulatory organizations and vendors.• Managed financial performance, operating budget and variances from plan to ensure cost effective delivery of service.• Identified and integrated metrics to monitor performance and execution while promoting innovation and continuous improvement in operational processes.• Facilitated the voice of the customer, and analyze and refine client and consumer problems, needs, expectations, and desires.• Developed, promoted, and continuously refined a product vision, strategy and innovative roadmap aligned with business goals, objectives, and market and consumer needs.• Continually improved customer satisfaction performance by developing processes, systems and behaviors, as measured by on-time performance, cycle time, cost of quality and customer service surveys.• Increased slip occupancy by 15%, resulting in growth & profitability • 50% increase in word of mouth by implementing key marketing programs • Managed more than $20 million of assets & facilities for multiple marinas: Bay Point & Little Creek, Willoughby Harbor - 2006, Vinings Landing Marina - 2007, Windmill Point – 2012• Worked with sales & marketing to develop and implement product rationalization and standardization strategies to lower costs and improve product focus and service levels.• Implemented new profit centers, including: Live bait, Creative billing with head boats and charter boats• Ensured training & compliance of OSHA regulations as they pertain to employees & marina operation. Show less

Hotel, Motel, And Restaurant Management

Hospitality

Marina Management

Have taken both courses and am anticipating to receive CMM in 2017.

Education record