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Brian Hansen Email & Phone Number

Global Operations | Customer Experience & Success | M&A post-close value capture | Business Transformation | P&L | Vendor Management at Microsoft
Location: Redmond, Washington, United States 9 work roles 2 schools
2 work emails found @microsoft.com 2 phones found area 503 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 2 work emails · 2 phones

Work email b****@microsoft.com
Direct phone (503) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Microsoft
Role
Global Operations | Customer Experience & Success | M&A post-close value capture | Business Transformation | P&L | Vendor Management
Location
Redmond, Washington, United States
Company size
10 employees

Who is Brian Hansen? Overview

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Brian Hansen is listed as Global Operations | Customer Experience & Success | M&A post-close value capture | Business Transformation | P&L | Vendor Management at Microsoft, a company with 10 employees, based in Redmond, Washington, United States. AeroLeads shows a work email signal at microsoft.com, phone signal with area code 503, and a matched LinkedIn profile for Brian Hansen.

Brian Hansen previously worked as Director, Global Delivery Partner Management at Microsoft at Microsoft and Director, Dynamics 365 Global Support and Customer Success Leader at Microsoft at Microsoft. Brian Hansen holds Mba, Operations, Marketing from Weatherhead School Of Management At Case Western Reserve University.

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Email format at Microsoft

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*@microsoft.com
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Profile bio

About Brian Hansen

ACCELERATING SUSTAINABLE GROWTH AND PROFITABILITYAs a Global Operations Executive, I bring extensive Service and Operations experience including M&A (post-close integration), Sales enablement, Business Process Outsourcing and P&L. I’m known for Operational excellence and initiating strategies to achieve rapid, measurable cost savings and revenue growth, improve customer experience, while building sustainable organizational capability and capacity. ♦ DIGITAL TRANSFORMATION – Led cross-functional team that onboarded 179 global partners to a new cloud service, exceeding stretch Digital Ops transformation objective of 120 for year one.♦ LEADERSHIP – Successfully managed the team that designed and promoted a guided selling tool to increase option attach rates – contributing over $500M in high-margin revenue.♦ OPERATIONAL EFFICIENCIES – Trained personnel in Six Sigma tools enabling self-sustaining continuous improvement. Successfully implemented ISO 9001 in 12 months, with strict focus on value-add improvements leveraging paperless process development.♦ BUSINESS TRANSFORMATION – Transformed an equipment demo and product returns business from $22M loss to an $8M profit, while innovating the customer experience.♦ COST REDUCTION – Reduced procurement costs by 30% through supplier development. Implemented a cost competitive part-time agreement to reduce labor cost by 50%.Additional Competencies:♦ Customer Experience | SaaS support♦ Strategy and Planning♦ Business Process Outsourcing♦ Financial Oversight | P&L Responsibility♦ Lean Six Sigma | Process Improvement♦ M&A Post-close integration | Deal value realization♦ Elevating Team Performance♦ Change Management | Acceleration♦ Business Model Innovation

Listed skills include Cross Functional Team Leadership, Integration, Program Management, Strategy, and 20 others.

Current workplace

Brian Hansen's current company

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Microsoft
Microsoft
Global Operations | Customer Experience & Success | M&A post-close value capture | Business Transformation | P&L | Vendor Management
Redmond, WA
Website
microsoft.com
Employees
10
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9 roles · 27 years

Brian Hansen work experience

A career timeline built from the work history available for this profile.

Director, Global Delivery Partner Management At Microsoft

Current
Microsoft

Redmond, Washington, US

Oct 2021 - Present

Director, Dynamics 365 Global Support And Customer Success Leader At Microsoft

Microsoft

Redmond, Washington, US

Enabling digital transformation for Customer Success. Leading a global team based in Europe, Asia and the Americas driving improvement in Customer Experience while innovating our delivery model to enable new capabilities, scale and cost effectiveness of our Global Delivery Partner ecosystem, 800+ professionals providing 24x7 support for the full suite of.

Aug 2020 - Oct 2021

Director, Dynamics 365 Amer Erp Support Leader

Microsoft

Redmond, Washington, US

Focused on Dynamics Business Applications Cloud Support Delivery transformation while delivering a customer experience that promotes loyalty with resolution in minutes and hours. Accountable for Americas performance with 10 direct reports and 150+ Support Engineers and 90+ Supplier resources with sites in US, Mexico, Costa Rica and India.

Nov 2018 - Aug 2020

Director, Dynamics 365 Emea & Amer Erp Support Leader

Microsoft

Redmond, Washington, US

Helped transform our Dynamics 365 global 24x7 support experience providing business critical front-line support for Enterprise customers and partners, focused on Finance & Operations, Supply Chain, Retail/Commerce and Talent products collectively known as our Enterprise Resource Planning (ERP) Business Applications as well as Business Central and GP ERP.

Jan 2018 - Nov 2018

Director, Operations Manufacturing & Services Group

Microsoft

Redmond, Washington, US

Lead global team focused on driving sales growth from Microsoft’s China and Taiwan ecosystem of device designers, producers and sellers. Ensures partner factory readiness and delivers factory automation technology and global process innovation to create value for our Partners.Led onboarding of 179 global partners to a new cloud service, exceeding stretch.

Jun 2016 - Jan 2018

Director, Operations Venture Integration And Launch Shared Services

Microsoft

Redmond, Washington, US

Served as the Microsoft M&A leader that helped architect strategy and drive execution of Microsoft’s M&A practice. Led five integration managers and 15+ work streams across 12+ announced deals, as well as six additional deals in due diligence involving software, services and device acquisitions and divestitures. Led Operations integration planning and.

May 2011 - Jun 2016

Director, Americas Equipment Management & Remarketing

Hewlett-Packard

Houston, Texas, US

Held P&L responsibility inside an $8.5B business unit, $20M in direct spend, with seven direct reports, five managers, 32 direct and 80 indirect line staff. Promoted to manage operations, sales and marketing functions based in US and Guadalajara. Accountable for HP demo program supporting all lines of business, including imaging and printing, notebooks.

2007 - 2011 ~4 yrs

Director, Worldwide Sales Enablement

Hewlett-Packard

Houston, Texas, US

Brought on to improve direct sales objectives. Led marketing, program management, content management and knowledge engineering professionals to drive initiatives in support of growth and profitability. Increased sales awareness and ease of doing business methods to promote upsell and cross-sell of the full HP product portfolio, leading to $500M in.

2004 - 2007 ~3 yrs

Senior Manufacturing Manager, Americas Demand Fulfillment

Hewlett-Packard

Houston, Texas, US

Managed 24x7 operations and 859 employees in manufacturing center accounting for $1B/quarter in shipping revenue, comprised of 2.5 million options and 600,000 servers per annum for distributors and resellers. Managed revenue and market share increases, cost, quality and overall delivery for the Americas region.Decreased total defects per unit from.099.

1999 - 2004 ~5 yrs
Team & coworkers

Colleagues at Microsoft

Other employees you can reach at microsoft.com. View company contacts for 10 employees →

DA Dan Armistead Dan Armistead Colleague at Microsoft Raleigh-Durham-Chapel Hill Area, United States, United States View → KS Khadeeja Shines Khadeeja Shines Colleague at Microsoft Mallapally, Kerala, India, India View → 邵 邵皓轩 邵皓轩 Colleague at Microsoft Nanjing, Jiangsu, China, China View → YG Yuliya Gandy Yuliya Gandy Colleague at Microsoft Pennsburg, Pennsylvania, United States, United States View → MM Mônica Miranda Mônica Miranda Colleague at Microsoft Nova Iguaçu, Rio De Janeiro, Brazil, Brazil View → AF Ahmad Fatih Ahmad Fatih Colleague at Microsoft Iraq, Iraq View → LW Leon Wolf Leon Wolf Colleague at Microsoft Berlin, Berlin, Germany, Germany View → KV Krishna Varshney Krishna Varshney Colleague at Microsoft Chhata, Uttar Pradesh, India, India View → ML Moshe Laor Moshe Laor Colleague at Microsoft New York City Metropolitan Area, United States View → LF Lucia Falanga Lucia Falanga Colleague at Microsoft São Paulo, São Paulo, Brazil, Brazil View →
2 education records

Brian Hansen education

Mba, Operations, Marketing

Weatherhead School Of Management At Case Western Reserve University

Bs, Quantitative Business Analysis

Cleveland State University
FAQ

Frequently asked questions about Brian Hansen

Quick answers generated from the profile data available on this page.

What company does Brian Hansen work for?

Brian Hansen works for Microsoft.

What is Brian Hansen's role at Microsoft?

Brian Hansen is listed as Global Operations | Customer Experience & Success | M&A post-close value capture | Business Transformation | P&L | Vendor Management at Microsoft.

What is Brian Hansen's email address?

AeroLeads has found 2 work email signals at @microsoft.com for Brian Hansen at Microsoft.

What is Brian Hansen's phone number?

AeroLeads has found 2 phone signal(s) with area code 503 for Brian Hansen at Microsoft.

Where is Brian Hansen based?

Brian Hansen is based in Redmond, Washington, United States while working with Microsoft.

What companies has Brian Hansen worked for?

Brian Hansen has worked for Microsoft and Hewlett-Packard.

Who are Brian Hansen's colleagues at Microsoft?

Brian Hansen's colleagues at Microsoft include Dan Armistead, Khadeeja Shines, 邵皓轩, Yuliya Gandy, and Mônica Miranda.

How can I contact Brian Hansen?

You can use AeroLeads to view verified contact signals for Brian Hansen at Microsoft, including work email, phone, and LinkedIn data when available.

What schools did Brian Hansen attend?

Brian Hansen holds Mba, Operations, Marketing from Weatherhead School Of Management At Case Western Reserve University.

What skills is Brian Hansen known for?

Brian Hansen is listed with skills including Cross Functional Team Leadership, Integration, Program Management, Strategy, Six Sigma, Leadership, Supply Chain Operations, and Management.

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