Bryce Allen Email & Phone Number

Whitby, On, Ca

Whitby, Ontario, Canada

I am instrumental in developing a collaborative approach to project delivery by coordinating and working with all teams across the organization. I focus on understanding client functionality requirements to minimize potential impacts on the wider product roadmap, ensuring smooth project execution. I take charge of project management for allocated jobs, ensuring delivery to client expectations while adhering to strict timelines, resource allocation, and budget constraints.I maintain project work plans for all assigned projects, enabling streamlined progress tracking and effective resource utilization. My experience with strong global client engagement and project leadership skills are paramount to the successful execution of projects.As a dedicated contributor to the development of global standards in project delivery across all Deighton teams, I will actively drive process improvements and innovations within the organization. My continuous exploration and understanding of the dTIMS software suite and how our clients utilize its core functionality is pivotal in aligning projects with their specific needs. Additionally, I am a proactive member of the Project Management Office (PMO) team, supporting its establishment and contributing to driving high standards and process efficiencies throughout the organization.

Toronto, Ontario, Canada

Toronto, Ontario, Canada

In this role, I support project teams across all organizational and logistical aspects of qualitative market research projects. This includes (but not limited to) project scheduling, all administrative project set up, tracking of project documentation and reporting, cost/budget tracking and project reconciliation documentation.I take personal ownership and responsibility for the quality of work commitments, this includes prioritization of timelines and deadlines while managing multiple projects (along with changing priorities) in a fast-paced, rapidly changing environment.Project Management: • Leverage project management principles and best practices and adapt them to the qualitative market research industry.• Proactive management of multiple projects concurrently, to ensure seamless execution of each, on time and within budget.• Adapt when needed and pivot comfortably to align with the fast-paced environment and changing project and business priorities.

Toronto, Canada Area

Marketing Responsibilities• Responsible for the end-to-end delivery of clients’ multi-million-dollar marketing and construction projects. • Serves as primary contact for the client and their team/partners throughout the project.• Collaboration with internal teams including Sales, Creative, IT, Finance, and Marketing to design and deliver signage, technology, and programs that meet or exceed client expectations.• Complete coordination of the projects, including working with multiple partners and vendors on each project to schedule installations, any site upgrades or renovations, delivery of materials, signage, technology, and software to support each unique solution.CX Responsibilities• Successful management of multiple challenging and complex customer experience (CX) research projects with a strong focus on the North American Financial industry.• Collaboration with colleagues across all departments to manage expectations and keep workflow fluid.• Active management of project budget, work plans, and project schedules to meet or exceed targets.• Primary day-to-day client contact; management of internal and client-facing meetings.• Provide analytical feedback to help tell the story of the data and provide insights, helping to support business analysis on both internal and client teams.• Manage multiple research methodologies, and at times, with multiple vendors.• Contribute to team and or department development sessions for ongoing process improvement.

Toronto, Canada Area

Responsible for the end to end delivery of clients' market research projects. I ensure all client deliverable are completed accurately, on time, and on budget. Day-to-day organization allows me to manage multiple projects in a fast-paced, rapidly changing environment while keeping clients and internal stakeholders abreast of all project milestones. The position requires the ability to avoid problems through deep knowledge of all market research methodologies and proven expertise to troubleshoot and fully resolve problems from questionnaire programming, phone and online fieldwork, data processing and reporting.

Durham Region

Develop, build and execute relationships, sales strategies and tactics to maximize sales of products and services to key accounts and to ensure that Lavoie Tire Distribution remains the preferred provider to those organizations. Prospect within the region to identify and develop relationships with prospective distributors, dealers, and end users to drive growth.

Toronto, Canada Area

Directed the Global Qualitative Research (GQR) interviewing team of 7 remote contractors in all aspects of interview production management through effective use of GQR tools and training materials. Made recommendations on hires to assure sufficient resources were available for execution of programs. Managed overflow resourcing of contract staff to assist Operations during peak production periods.Accountable for the overall delivery of quality interview commentary on time as defined by the Production Schedule. This included supervising quality assurance processes within the interviewing team to ensure adherence to operational process and best practices. The team completes well over 3,000 qualitative interviews per year.Coordinated communication between regional teams and virtual team leaders to facilitate timely and accurate GQR deliverables.Managed companywide translation processes and requests from 12 franchised locations in 19 languages, sourced through a third party agency.Identified needs and potential areas for improvement, working with Director, GQR team members and Regional/Program Managers to implement those changes.Shared team responsibility for identifying organizational priorities, developing action plans, communicating issues or concerns, monitoring and measuring results, making recommendations for change as well as providing back up assistance to program management teams during peak production periods.

Toronto, Canada Area

Managed teams of 4-6 project managers to deliver over 1000 reports in 6 languages for a large portfolio of research studies in the UK, Ireland, Thailand, Malaysia, South Korea, Japan, China and Russia.Managed complex franchise relationships with overseas agents, and provided win/win solutions that would meet their needs within the resource capacity and schedule of home office production.Reduced costs by through strict monitoring of team hours and expenses.Lead team to 2 PMO Awards for compliance to Project Management standards, tools and quality assurance practices.Contributed to Corporate and Departmental initiatives as required. Provided factual support to assist major corporations in the FMCG industry to achieve objectives for KPI increases.Identified and implemented ways to improve Operations effectiveness and productivity through efficiencies in data and report checks. Saved 30% of mid-level resource time to better focus on additional program implementation. Process improvements added to the lifecycle “Toolkit” that is used for program specific process. Also added to the Process Enhancement document that is reported to the Board.

Toronto, Canada Area

Managed the hands-on operational aspects of several projects simultaneously; including TNS Canada’s top three accounts (NADBank, PMB, Loblaw).Managed the project schedule: obtained dates and all project information to keep project on schedule and data updated on the system. Proactively identified problems, obtained the right people for prompt resolution and contributionCommunicated with all departments across the company about what they need to know to get their work done on time, on budget and deliver the study successfully.Communicated as the main contact on the Loblaw account of any study specific updates, or to work with client Ad Hoc requests.Back-up Operations Manager role included assignment of new studies to appropriate Study Managers, administer weekly Status meetings with Client Service, assist Client Service with any Operation-specific questions they may have. Along with these managerial duties, work with any potential issues to resolve them in a professional and timely manner so as to not impact the execution or progress of any studies that are in field.

Toronto, Canada Area

Continuous responsibilities for all administrative stages of research projects, from implementation to presentation-ready research results.Responsible for multiple city projects ensuring clear communications with field staff and other suppliers. Managing deadlines and quotas for multiple projects, based on time sensitive dates.Report project status to Associate Partners on a regular basis.Collaborate with field services to generate interviewer panels.

Broad multi-tasking responsibilities for over 100 projects. Project coordination covered all research operations, and included fieldwork, call centres, and production of project results, with an on-going emphasis on client communications.Responsible for multiple city projects including briefing field staff, managing deadlines and quotas for multiple projects, based on time sensitive dates.Developed effective training manuals and detailed field training seminars.Fully experienced developing code lists as well as hiring and briefing coders.Integrated code lists with data processing requirements (Statpac Gold).