Cody Hester Email & Phone Number

Mesquite, Tx, Us

Edmond, Oklahoma, United States

- Recruited, Trained, and supervised canvassing team.- Created and implemented campaign to increase department closing rate.- Utilized CRM to track individual and department performance, average time-to-completion.- Established on-boarding and off-boarding procedures.- Coordinated all logistical efforts ranging from transportation to material distribution to ensure resource accessibility was streamlined, minimizing waste.

Dallas-Fort Worth Metroplex

- Implemented in-person sales strategies for AT&T products and services to exceed sales targets at major retailers including Costco, Sam’s Club, Target, Walmart.- Coordinated and conducted training focused on product knowledge, customer relationship building, and brand ambassadorship.- Fostered partnerships with store management to align store expectations with AT&T goals.- Ensured customer service satisfaction via follow-up communication tailoring solutions to meet customer needs.- Generated and monitored CRM reports tracking customer trends, site-specific production, and team conversion rates.

Dallas-Fort Worth Metroplex

- Streamlined transition of on-site physical records to off-site database storage. Reduced overheard and increased accessibility resulting in annual organizational savings of $60,000.- Coordinated events focused on client relation building. Developed strategies to increase client engagement and outreach.

Jacksonville, North Carolina, United States

- Ensured security and management of network and infrastructure.- Created and managed user accounts for organization of over 2,500 personnel.- Upheld data integrity via access controls and network environment security.- Developed disaster recovery plans and backup retention procedures minimizing downtime.- Oversaw maintenance of 15 servers using ESXi, Linux, SQL, Sybase, VMware, and Windows Server.- Installed and managed Programs for Record, ensuring standard organizational compliance.- Managed enterprise level software and hardware asset updates.

Rhode Island, United States

- Created annual training program for team of 30 members resulting in improved Physical and Combat Fitness Test scores by 36% on average.- Led training sessions focused on nutrition, recovery, and injury prevention to adhere to organization’s standards.- Maintained training and accountability logs to ensure organizational retention.

Bachelor Of Arts - Ba, Management Information Systems, General

Activities and Societies: Health & Exercise Science Student Association (HESSA) Peer Advisor for Veteran Experiences (PAVE)

Associate Of Science - As, Kinesiology And Exercise Science

Activities and Societies: Phi Theta Kappa

Education record