David Jordan Email & Phone Number

Manage Genworth relationships with reinsurance partners. Provide guidance, direction and support for audits by reinsurance partners. Coordinate Genworth's response to requests and servicing requirements by external reinsurers including liaison work with Legal, New Business, Customer Service, Claims, Valuation, Finance, Risk etc. as necessary. Provide leadership and guidance while performing reinsurance administration for variable annuities.

* Relationship manager and business liaison to third party administrator for retained assets business.* Business analyst support of retained asset accounts database and general ledger interface. * Set monthly interest rate renewals on fixed annuity block of business.

Designed and developed databases and reporting system to measure customer retention efforts. Provided analytical and technology support for business team of 9 retention associates.

Supported process improvement teams by serving as expert resource. Provided coaching, assistance and training on a periodic basis on quality processes, technical tools, statistical analysis, process improvement methods and concepts and teamwork issues.Reduced gain/loss investment experience on variable life and variable annuity policies from $2.5MM loss down to $2.5K loss in one year to meet desired target figure.

Investigated potential technology solutions for a wide variety of business needs including bar codes, imaging, workflow, and policy administration platforms. Led business & technology teams to develop recommendations. Developed project plans and led cross-functional teams to implement solutions.

Directed staff of 7 developers providing departmental database applications on PCs and networks. Set priorities and developed specifications working with business leaders. Developed and executed project plans to deliver applications on time. Budgeted for staff, development and training.

Directed staff of 6 operators in 2 shifts providing operational support for computer network supporting 600+ users in home office campus spanning 3 buildings. Budgeted for staff and operations. Conducted systems maintenance and security reviews. Performed technical analysis and problem solving for operating system and network issues.

Ms, Mathematical Sciences

Area of Specialization: Numerical Analysis

Bs, Education

Area of Specialization: Secondary Math Education