Erica Meyer Email & Phone Number

San Francisco, Ca, Us

Spearheading agency-wide infrastructure upgrades, talent restructures, and process enhancements to effectively manage growth cycles and ensure long-term sustainability. Serving as a key advisor to C-Suite leadership, collaborating with the broader executive team, matrix teams, stakeholders, and vendors to create and implement solutions that align with strategic goals, reporting requirements and departmental needs.This complex $130M social justice nonprofit has 2 unions and over 1100 employees working in 100+ locations in California county jails, traditional office environments and remotely in multiple states to operate charter schools in underserved communities, homeless shelters and transitional work-programs for previously incarcerated individuals.

San Francisco, Ca, Us

Executive leadership role. Utilized project management and matrix-leadership to establish, stabilize and optimize HR operations and L&D, while doubling the size of the agency and employee base during the 2020 COVID pandemic. Led selection and successful implementation of 3 technology platforms for payroll, hiring, eLearning, in-person training, surveys and healthcare benefits enrollment. Dramatically improved healthcare benefits and wellness programs.

San Francisco, Ca, Us

Used leadership, project management skills and collaboration to successfully establish the agency's first training department. Designed, developed and delivered monthly new hire training, career advancement and leadership development programs for employees in dramatically diverse roles, with varying responsibilities.

Kansas City, Mo, Us

Due to success as District Manager, employed as internal consultant to drive transformational change initiatives that reduced costs and risks, streamlined operations and improved employee performance and engagement. Led matrix teams to identify, design and implement process improvements in operations, HR, training, org development, talent acquisition, IT and call centers (COEs).

Kansas City, Mo, Us

Managed $9M P&L, 34K clients, 20 retail offices, 275 employees and 16 managers. Accountable for local operations, finance, HR and marketing. Increased nationwide ranking of district’s revenue results: top 50% in 2012, top 10% in 2013, top 6% in 2014. Improved employee engagement from 63% to 78%.

Kansas City, Mo, Us

Directed $10M enterprise-wide recruiting and training programs for 80K tax professionals. Led matrix team of 25 people from 9 departments to drive coordinated operations, support and service delivery. Redesigned nationwide training and operations support structure from decentralized to centralized model. Led implementation of learning management system.

Kansas City, Mo, Us

Managed $6M P&L, 27K clients, 15 retail offices, 175 employees and 15 managers. Accountable for local operations, finance, HR and marketing. Achieved annual profit margin expectations of 3% through strict cost controls. Implemented custom recruiting, training and hiring programs, bridging gap between corporate initiatives and Hawaiian culture, driving employee engagement and performance.

Plano, Tx, Us

Designed, developed and delivered first-ever sales professional and sales manager onboarding and professional development programs, improving sales performance and employee engagement. Captivated training participants with enthusiasm, positive attitude and charismatic facilitation style.

Plano, Tx, Us

Exhibited outstanding sales and negotiations abilities, earning multiple awards and 4 promotions in 8 years, averaging 115% of sales targets throughout 8-year sales career. Developed processes and tools to complete comprehensive business analysis for clients, identifying and quantifying tangible and intangible program costs. Became first sales professional in company’s history to launch the sales training department due to financial successes and aptitude with mentorship, facilitation and training content creation.