Sr. Director, Ex Advisory
Current
Aug 2024 - Present
AeroLeads people directory · profile
Grace Black Email & Phone Number
Employee Engagement Leader | Culture Champion | Passionate About Building Productive, Engaged Teams
at
Medallia
1 work email found
@medallia.com
5 phones found area 816 and 913
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Employee Engagement Leader | Culture Champion | Passionate About Building Productive, Engaged Teams
Location
Kansas City Metropolitan Area, United States, United States
Company size
Who is Grace Black? Overview
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Quick answer
Grace Black is listed as Employee Engagement Leader | Culture Champion | Passionate About Building Productive, Engaged Teams at Medallia, a company with 1 employees, based in Kansas City Metropolitan Area, United States, United States. AeroLeads shows a work email signal at medallia.com, phone signal with area code 816, 913, and a matched LinkedIn profile for Grace Black.
Grace Black previously worked as Sr. Director, EX Advisory at Medallia and Group Director, Employee Experience, Professional Services at Medallia. Grace Black holds Bachelor Of Arts (B.A.), Human Resources Management And Services from Ottawa University.
Company email context
Email format at Medallia
This section adds company-level context without repeating Grace Black's masked contact details.
{first_initial}{last}@medallia.com
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AeroLeads found 1 current-domain work email signal for Grace Black. Compare company email patterns before reaching out.
Profile bio
About Grace Black
A proven leader in the employee and consumer experience industry, I believe the path to revenue growth begins with creating incomparable employee experiences. Living the principle that people strategy drives business results, I have proven success developing surveys, gathering feedback, and generating data-driven recommendations to drive engaging experiences, improved performance and operational excellence. Maintained 100% employee retention.I am passionate about people and fueled by the positive impact my results have on employees, customers, and organizations. I help national and global brands develop people strategies that connect their culture with the right employees and execute programs for supporting and developing talent.I bring 20 years of experience building strong relationships with a unique ability to solve an assortment of workplace issues, align people strategy with overall organizational objectives, and bringing people together for the greater good of the team. Demonstrated techniques and training to serve difficult customers, resulting in 15% decreased customer complaints and improved customer recovery scores by 25%.I am an advocate for cultivating healthy employee-employer relationships with expertise in:Leadership | Employee Experience Insights | Consumer Experience Insights | Employee Engagement | Human Resources Operations | Coaching & Training | Employee Branding | Strategy & Business Plan Execution | Performance Management | Process Transformation | Change Management | Talent Acquisition | Training Design & Development | Project Management | Team Building | Employee Retention | Team Building | Problem Solver | Trusted Advisor | Consulting |Written & Oral Communication | Relationship Building | Client Services | Program Management | Resourcing | Budgeting | Risk Management | Agile Design Practice | Business Leader |
Listed skills include Online Marketing, Marketing Strategy, Analytics, Email Marketing, and 45 others.
Current workplace
Grace Black's current company
Company context helps verify the profile and gives searchers a useful next step.
Medallia
9 roles
Grace Black work experience
A career timeline built from the work history available for this profile.
Group Director, Employee Experience, Professional Services
May 2021 - Aug 2024
Sr. Consultant, Employee Experience
Jun 2019 - May 2021
Senior Project Manager
As a Senior Project Manager, I am responsible for overseeing digital projects from concept to execution. This includes developing project requirements and supervising throughout the entire process. I collaborate with internal teams, client IT and manage third party vendor relationships. Achieved digital project completion with adherence to a timeline.
Apr 2018 - Nov 2018
Senior Practice Manager, Employee Engagement
As the Employee Engagement Senior Account Manager, I served as the senior-level subject matter expert, lead a team of Account Managers and Analyst while serving as the day-to-day client contact for a million-dollar portfolio of business. I conducted multi-faceted analysis incorporating survey results, clients’ financial data, turnover, retention.
Feb 2012 - Jan 2018
Project Manager, Customer Insights
As an Account Manager, I served as the day-to-day client contact for multiple consumer insights projects. I owned the process from program development to analysis. Managed project timelines, budgets, scope, and quality assurance. Developed executive presentations and reports to facilitate understanding of data analysis to execute operational improvement.
Feb 2009 - Feb 2012
Marketing Account Manager
At Ruf, I used market research analysis to understand key visit motivators and visitor characteristics to increase state tourism for multiple state tourism groups and hotel resorts.
Apr 2007 - Feb 2009
Assistant Director Of Admissions
As the Assistant Director of Admissions, I provided leadership and support to a team of enrollment associates to promote and increase university enrollment. I developed relationships with local businesses and organizations to increase awareness to company educational benefits to potential students.
Oct 2002 - Apr 2007
Support Services And Marketing Manager
Pioneer Services
At Pioneer Services, I was selected to develop and implement branding strategies for a unified look and message to be implemented throughout 27 branches. I served as the point of contact with the advertising agency and printers in concept, design, layout of all print and media. Negotiated newspaper contracts in multiple markets and made media buys.
Jun 1996 - Jun 2002
Team & coworkers
Colleagues at Medallia
Other employees you can reach at medallia.com. View company contacts for 1 employees →
PR
Prabha Reddi
Colleague at Medallia
United Kingdom, United Kingdom
View →
DG
Daniela Gutierrez
Colleague at Medallia
Monterrey, Nuevo León, Mexico, Mexico
View →
RE
Rich Edelman
Colleague at Medallia
Olathe, Kansas, United States, United States
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GD
Gerben De Boer
Colleague at Medallia
The Randstad, Netherlands, Netherlands, Netherlands
View →
SM
Sachin Mirpuri
Colleague at Medallia
Pune, Maharashtra, India, India
View →
PM
Patrick Mcklear
Colleague at Medallia
Palo Alto, California, United States, United States
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RM
Rosslee Mamis
Colleague at Medallia
San Mateo, California, United States, United States
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MN
Maria Nakpil
Colleague at Medallia
Los Angeles, California, United States, United States
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JS
Jodi Searl
Colleague at Medallia
Vero Beach, Florida, United States, United States
View →
DM
Dan Madden
Colleague at Medallia
Greater Seattle Area, United States, United States
View →
Prabha Reddi
Colleague at Medallia
United Kingdom, United Kingdom
View →
DG
Daniela Gutierrez
Colleague at Medallia
Monterrey, Nuevo León, Mexico, Mexico
View →
RE
Rich Edelman
Colleague at Medallia
Olathe, Kansas, United States, United States
View →
GD
Gerben De Boer
Colleague at Medallia
The Randstad, Netherlands, Netherlands, Netherlands
View →
SM
Sachin Mirpuri
Colleague at Medallia
Pune, Maharashtra, India, India
View →
PM
Patrick Mcklear
Colleague at Medallia
Palo Alto, California, United States, United States
View →
RM
Rosslee Mamis
Colleague at Medallia
San Mateo, California, United States, United States
View →
MN
Maria Nakpil
Colleague at Medallia
Los Angeles, California, United States, United States
View →
JS
Jodi Searl
Colleague at Medallia
Vero Beach, Florida, United States, United States
View →
DM
Dan Madden
Colleague at Medallia
Greater Seattle Area, United States, United States
View →
1 education record
Grace Black education
-
Ottawa University
FAQ
Frequently asked questions about Grace Black
Quick answers generated from the profile data available on this page.
What company does Grace Black work for?
Grace Black works for Medallia.
What is Grace Black's role at Medallia?
Grace Black is listed as Employee Engagement Leader | Culture Champion | Passionate About Building Productive, Engaged Teams at Medallia.
What is Grace Black's email address?
AeroLeads has found 1 work email signal at @medallia.com for Grace Black at Medallia.
What is Grace Black's phone number?
AeroLeads has found 5 phone signal(s) with area code 816, 913 for Grace Black at Medallia.
Where is Grace Black based?
Grace Black is based in Kansas City Metropolitan Area, United States, United States while working with Medallia.
What companies has Grace Black worked for?
Grace Black has worked for Medallia, Intouch Solutions, Smg - Service Management Group, Ruf Strategic Solutions, and Ottawa University.
Who are Grace Black's colleagues at Medallia?
Grace Black's colleagues at Medallia include Prabha Reddi, Daniela Gutierrez, Rich Edelman, Gerben De Boer, and Sachin Mirpuri.
How can I contact Grace Black?
You can use AeroLeads to view verified contact signals for Grace Black at Medallia, including work email, phone, and LinkedIn data when available.
What schools did Grace Black attend?
Grace Black holds Bachelor Of Arts (B.A.), Human Resources Management And Services from Ottawa University.
What skills is Grace Black known for?
Grace Black is listed with skills including Online Marketing, Marketing Strategy, Analytics, Email Marketing, Data Analysis, Direct Marketing, Spss, and Management.
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