James Bowman Email & Phone Number

Hoboken, New Jersey

New Jersey & Pennsylvania

Oversees 3 teams; merchandising, operational and construction. Orchestrates these 3 teams in order to renovate Rite Aid's retail stores' interior appearance. Coordinates with construction contractors, store and district management personnel and merchandising team to complete overnight projects within a 3 week time frame.

Greater Philadelphia Area, Pa & Southern New Jersey

Responsible for the supervision and development of associates to meet client expectations. Effectively selling, merchandising, reporting while exceeding goals. Maintaining and improving vendor relations. Lead, coach and execute all projects throughout the territory. Uphold account aesthetics. Maintain company and client confidentiality.

Berlin, Nj

Nj & Pa

► HIGHLIGHTED RESPONSIBILITIES ◄♦ Managed a high volume 24-hour location, with annual sales of $9.2M; directed a staff of 75 team members consisting of department managers and hourly support employees. ♦ Interviewed, hired, orientated and trained new team members. ♦ Created weekly employee schedules to support sales volumes for a seven day 24-hour operations.♦ Controlled and maintained all inventory standards; in-stock levels, cycle counts, fresh-food-rotation and date controls. ♦ Used cycle count results to research and uncover theft and shortage issues. ♦ Led and trained by example with a hands-on approach and held all team members accountable for their performance, customer service and the overall store’s condition. ----------------------------------------------------------► HIGHLIGHTED ACHIEVEMENTS ◄♦ Achieved a 100% rating on three customer perceptive audits and all other ratings were above a 90%♦ Implemented the standard of cross training all employees in all service areas to maintain top level customer service♦ Nurtured a solid performance team by taking an aggressive role in 90 day,6 month and yearly employee reviews ♦ Built highly motivated and customer driven teams in each location that were recognized by executive management♦ Appointed to manage five different poorly performing locations to turnaround morale, sales, service and standards♦ Exceeded goals on every operational excellence company audits and visits♦ Received a bonus award every month for exceeding sales and/or shortage goals♦ Rated as the top performer in all company fundraising initiatives (Red Cross, Juvenile Diabetes, Autism, etc.)

Ny & Nj

► HIGHLIGHTED ACHIEVEMENTS ◄♦ Earned a reputation as the rescue store manager, was assigned to turnaround poor performing stores & teams♦ Played a key role in opening & training teams for new store openings in Flushing, Rockefeller & Lincoln Center♦ Performed the additional responsibility as interim store manager during management transitions in other locations♦ Maintained the best performance for the Used Product Program & supported other district locations♦ Selected as the training manager for the region to develop newly hired Managers-in-Training & internal promotions♦ Elected as the store manager to test & roll out new programs (Blue-Ray & Used Products)♦ Transitioned & successfully trained all store personnel for a new POS system► KEY AREAS OF RESPONSIBILITIES ◄♦ SALES & MARKETING ─ managed store merchandising & marketing programs according to company guidelines, ensured receipts to sales floor within 24 hours, executed vendor set-ups, enforced store recovery closing standards to support next business day, shared all sales goals & results to create a sales driven environment♦ TEAM DEVELOPMENT ─ trained, retrained, coached & counseled team members to meet goals & objectives; implemented performance reviews to acknowledge achievements & create improvement plans ♦ CUSTOMER SERVICE ─ ensured every team member was committed to providing 360 degree customer service & built productive relations to win customer loyalty & trust; used customer service as an effective tool in shortage control♦ Operations ─ directed & worked with all employees on driving P&L goals, company policies & procedures; created a culture that fostered high levels of productivity & efficiency to impact top/bottom-line results; created & implemented shortage/shrink action plans♦ HUMAN RESOURCES ─ recruited, interviewed & hired new team members; coordinated new hire orientation, conducted staff meetings that ensured team members were updated on current HR news, missions & goals

New York, Ny

► Hired as one of the original employees to launch and promote a newly formed lifestyle magazine founded by the well-known photographer, Michael Abrams. Responsible for selling and contracting advertising space to local New York based businesses and organizations. Assisted and liaised between the Editors and advertising clients to ensure content deadlines and agreements were established and met. Networked and built a solid client base.♦ Landed national advertising accounts, such as Kinko’s and Merrill Lynch ♦ Sourced magazine selling locations throughout NYC and executed delivery logistics of monthly issues

Ny & Nj

★ Rejoined Trans World Entertainment in June 1997★▲Please see above for details▲

Bachelor Of Arts, Journalism; Liberal Arts

Diploma, College Prepatory

Completed 4-year college preparatory course of study.