Marc Maas Email & Phone Number

30 year business and ICT experience; 20 year management experience and budget responsible .. Started October 2nd as Service Delivery Manager at the market leader in the Netherlands and top raking in Europe as leading business at ... For. Every. Body. Assigned by the Enexis Executive board to lower the ICT cost with 14% in 4 years and making room for delivering more business value. Target "Flatten the Curve 2022" 3M. Started end 2021, delivered 2M in 2021 and 4M in 2022. Most of savings due to working more efficient (Lean/kaizen), phase out applications and contract renegotiating. Started at Enexis as all-round OPS manager responsible for several teams (integration, websites, RPA/sceduling, ECM, SAP) in the Utilities; team size 30-35 people.As Service Delivery Manager at Philips responsible for worldwide e-2-e Services within Healthcare sector, with focus on customer and continuous improvement. Started At Philips in 2008 with setting up an international Operational Competence Centre and managed operations for PLDM application Agile.Managed ICT teams and departments in Care and Utility sector; M&A experience. I am a customer focused, highly motivated seasoned multidisciplinary professional with an open, business and result driven attitude, like to work in a quick changing environment. Stress resistant. I am able to build up expertise in a short time at expert level, have a strong vision about situations and able to see things in perspective, holistic view. Focused on short- and long-term result, problem solver.Specialties: - Complex projects and people- Bridge cultural differences- Service Delivery Management - ICT management (people, strategic ... operations)- Organizational change (ICT department)- Managed operations- (Full) outsourcing- Security- Contract management- ICT Change management- ICT consolidation and cost optimization (prevention)