ServiceNow | We make the world of work, work better for people. ServiceNow is the fastest-growing enterprise cloud software company in the world above $1 billion. Founded in 2004 with the goal of making work easier for people, ServiceNow is making the world of work, work better for people. Our cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity to approximately 5,400 enterprise customers worldwide, including almost 75% of the Fortune 500.

__________________________February 2013 - December 2014Federal Civilian Territory Manager || Oracle Linux & Virtualization Federal Business Development Manager and Civilian Territory Sales Manager. Responsible for growing the adoption of Oracle Linux and Virtualization technologies throughout the United States Federal Civilian space. Helped Federal agencies simplify IT environments through full-stack integrated management, reduced multi-vendor support burdens, maximum software performance and reliability as well as enhanced deployment capabilities -- all while drastically reducing OS and Virtualization support costs.Honors and Achievements:o FY13-Q3: 125% of Quotao FY13-Q4: 460% of Quotao FY14-Q1: 232% of Quota o FY14-Q2: 172% of Quota__________________________December 2010 - January 2013Federal Civilian Account Manager || Core Technologies: Database, Security, IDM, BICore Technology Account manager supporting the following Federal Agencies: Department of Interior, Environmental Protection Agency and Social Security AdministrationResponsible for Oracle's core technology product stack including database technologies with options for improved manageability, better performance and high availability requirements. Also held responsibilities for Security, Identity Management and compliance monitoring efforts as well as Business Intelligence solutions.Honors and Achievements:o FY12-Q4: 201% of Quota - Ranked Top US Federal Civilian Rep and Awarded Team MVP Honors - $861k in License and Support Revenueo FY13-Q2: 167% of Quota - Ranked Top US Federal Civilian Rep and Awarded Team MVP Honors - $662k in License and Support Revenue

Cogent is a Global Top 5, Tier 1 ISP which owns and operates the largest IP-only network in the world. Positioned as North America's largest Ethernet provider, Cogent also boasts a global footprint in more than 140 other markets and is ranked as the second most-peered network in the world with more than 2900+ directly adjacent AS peers.

- Managed the daily activities and operations of a $45M mortgage & loan sales office with staff of 6 including the recruitment, training and development of staff in all areas of business including sales, compliance and mortgage/loan quality- Developed and implemented action plans to promote sales growth despite distressed housing market conditions, limited credit availability, tightening underwriting guidelines and diminishing staff morale - Ensured compliance with all policies and regulations via call monitoring, loan review and daily/monthly audits of branch activity, payroll, employee compensation & FLSA complianceDuring management tenure: - Improved branch ranking from bottom 10% of network to top 12% via directed focus within controllable areas of opportunity including auto-refinance production and value-add products while maintaining consistent secured and unsecured production results in declining credit market ~ 97% increase in Non-Credit ins sales to achieve 193% goal ~ 27% increase in Credit ins sales to achieve 125% goal ~ 20% increase in automobile production to obtain 100% goal ~ Maintained 100% goal in unsecured production ~ Met expectations for secured unit production and retention within market underwritten by most restrictive lending standards - Awarded Mid-Atlantic 2008 Branch Manager "Rookie of the Year" - Ranked #1 office in entire network 900+ July '08 - Earned Top 10 Mid-Atlantic Manager Recognition July '08 - 100% Doc Accuracy results for all loans booked - Exceptional Audit rating Dec '08 (1of 3 out of 80+ offices) - CVP (exceptional customer service) award Sept '08 and Nov '08

- Sold consumer loan options from portfolio of mortgages, unsecured notes, automobile refinances and credit/non-credit insurance products; Also responsible for servicing including auto-draft solicitation/enrollment, payment processing, credit line advances, increasing overall customer satisfaction and marketing current customers for additional upsell- Executed all parts of sales process including solicitation, application, Face to Face presentation of loan options, payoff/title/appraisal ordering and final notification of approval/denial with applicable terms; For unsecured & automobile loans, also performed role of loan closer- Assisted branch manager with audit responsibilities, loan processing and staff support in addition to performing multiple week-long relief management assignments throughout Mid-Atlantic DivisionDuring Account Executive tenure: - Maintained $400k+ monthly average (200% of plan) as well as 100%+ goal for value-add products - Recognized with Mid-Atlantic Top AE Recognition: Sept 06, July 07, Jan 08 - Assisted branch team in earning #1 Branch ranking in network of 1600+ for 3rd quarter 2006 in addition to Exceptional Audit rating in Sept 07 - Promoted to Senior Account Executive after 3 months and to Branch Manager after 21 months

- Sold supplemental, critical-care insurance products including Cancer, Cardiac, Accident and Intensive Care- Primary focus given to small-business owners and HR directors marketing products as voluntary employee benefit with no-cost to employer

Part-time sale of home appliances, service contracts and credit opportunities to retail consumers and building contractors while in school

- College sales program comprised of 3000+ students each summer who relocate to various parts of the US and run their own independent business- Focus placed on the direct sale of educational books/software to families in their homes while developing strong success principles and work ethic - As student manager, responsible for recruitment, training, management, and motivation of other students