Michael Bosworth Email & Phone Number

Memphis, Tn, Us

Successfully led sales and support team through a critical shift in Corporate Mission, Vision and Organizational Strategy, transitioning away from an IT hardware reseller to an annuity-based, MSP model focused on: Managed, Cloud, Security, SaaS, Carrier Network & Business Value consulting services. • Increased product margin by 5% & services margin by 18% through the first 18-months of transition• Managed vendor relationships, rebate/discount programs & training resources.• Worked closely with senior leadership to define target market/client profiles, pricing strategies, and develop sales compensation plans aligning with ProTech’s changing direction.• Collaborated with marketing to create annual strategy & monitor impact on sales performance. • Engaged with cross-function leadership on client satisfaction, sales & service delivery, ongoing support issues and process improvement• Ensured AM adherence to activity, opportunity tracking & forecasting requirements

Consulted with small businesses and performed project-oriented jobs while caring for a family member

Herndon, Va, Us

Joined new sales team as part of XO's market re-launch after a 5-year absence from the Memphis area market. Carrier network and cloud services, cloud-based network software applications. • 10-time Star Performance award winner for leadership, top sales and billing revenue marks. • Club winner and 2-time National Recognition for Key Strategic Sales.

Us

IT Managed Services (MSP) firm providing Strategic Planning/Consulting, Design, Implementation, and Management of complex technology solutions. Recruited by CEO to focus on multiple areas within the rapid growth organization:• Led cross-functional audit project team to achieve global certification as a Cisco Systems Managed Services Partner in 6 areas of technology, directly resulting in $2.5M new revenue• Successfully managed local/remote sales teams and led the development of the Reseller Partner Program and expansion into the Houston, TX, market• Worked with group leaders to develop SLAs, KPIs, processes, etc., required for $25M in GDC agreements• Initiated transformation of an 8-person Tier-1 call center into a 30-engineer Tier 1-2 NOC

Start-up firm focused on streamlining patient flow processes in surgery centers and physician practices using advanced modeling/analysis of system-wide data to increase capacity, productivity and efficiency, reduce patient wait times & improve outcomes. • Successful development and execution of a national sales plan to address target market• Recommended changes at a 26-physician practice resulted in $500K in cost reductions• Development of intelligent enterprise management application providing real-time data collection, analysis & decision-making to improve patient flow. Reached client Beta stage at 6-suite surgery center.

Overland Park, Kansas, Us

Joined Sprint to sell carrier network services to the mid and enterprise Memphis area markets. Coordinated with cross-function employees for client, sales and project support• Multiple Silver Club Member

Dallas, Tx, Us

Recruited by traditional voice services LEC for data services & large account management expertise. Owned senior level client relationships & development of overall engagement strategy for 2 Global Accounts (Fortune 100/500). Directed team of internal/external partner resources supporting strategy.• Led team to successfully negotiate Global MSA, increasing overall revenue by 168%• Peak Performers Club

Bachelor Of Business Administration - Bba, Marketing

General Business Studies

Education record