Michael Bosworth Email & Phone Number

Memphis, TN, US

• Successfully led sales and support team through a critical shift in Corporate Mission, Vision and Organizational Strategy, transitioning away from an IT hardware reseller to an annuity-based, MSP model focused on.
• Increased product margin by 5% & services margin by 18% through the first 18-months of transition
• Managed vendor relationships, rebate/discount programs & training resources.
• Worked closely with senior leadership to define target market/client profiles, pricing strategies, and develop sales compensation plans aligning with ProTech’s changing direction.
• Collaborated with marketing to create annual strategy & monitor impact on sales performance.
• Engaged with cross-function leadership on client satisfaction, sales & service delivery, ongoing support issues and process improvement

Consulted with small businesses and performed project-oriented jobs while caring for a family member

Herndon, VA, US

• Joined new sales team as part of XO's market re-launch after a 5-year absence from the Memphis area market. Carrier network and cloud services, cloud-based network software applications.
• 10-time Star Performance award winner for leadership, top sales and billing revenue marks.
• Club winner and 2-time National Recognition for Key Strategic Sales.

US

• IT Managed Services (MSP) firm providing Strategic Planning/Consulting, Design, Implementation, and Management of complex technology solutions. Recruited by CEO to focus on multiple areas within the rapid growth.
• Led cross-functional audit project team to achieve global certification as a Cisco Systems Managed Services Partner in 6 areas of technology, directly resulting in $2.5M new revenue
• Successfully managed local/remote sales teams and led the development of the Reseller Partner Program and expansion into the Houston, TX, market
• Worked with group leaders to develop SLAs, KPIs, processes, etc., required for $25M in GDC agreements
• Initiated transformation of an 8-person Tier-1 call center into a 30-engineer Tier 1-2 NOC

• Start-up firm focused on streamlining patient flow processes in surgery centers and physician practices using advanced modeling/analysis of system-wide data to increase capacity, productivity and efficiency, reduce.
• Successful development and execution of a national sales plan to address target market
• Recommended changes at a 26-physician practice resulted in $500K in cost reductions
• Development of intelligent enterprise management application providing real-time data collection, analysis & decision-making to improve patient flow. Reached client Beta stage at 6-suite surgery center.

Overland Park, Kansas, US

• Joined Sprint to sell carrier network services to the mid and enterprise Memphis area markets. Coordinated with cross-function employees for client, sales and project support
• Multiple Silver Club Member

Dallas, TX, US

• Recruited by traditional voice services LEC for data services & large account management expertise. Owned senior level client relationships & development of overall engagement strategy for 2 Global Accounts (Fortune.
• Led team to successfully negotiate Global MSA, increasing overall revenue by 168%
• Peak Performers Club

Bachelor Of Business Administration - Bba, Marketing

General Business Studies

Education record