Randy Clark Email & Phone Number

Lake In The Hills, Il, Us

Englewood Cliffs, Nj, Us

USA Home Appliance (HA) Refrigerator R&D Sr. Engineer (Field Technical Specialist) who's responsible for updating/directing LG's management team with/through various stages of (NPD) New Product Development & (CI) Continuous Improvement. Continuous innovation projects that assist in striving improved developments of new home appliances to be launched in North America. Additional responsibilities include identifying, improving and eliminating current field issues along with supporting field personnel and technical expertise. Expertise includes continuous Quality Field Support, New Product Testing, Consumer Report Testing, Evaluation of competitor refrigerators and Quality Improvements.

Glendale Heights, Illinois, Us

As the only World-Wide Quality Engineer who oversaw the entire Quality Systems on two different production lines for McDonald's & Coca-Colas Drive-Thru Fountain Machines that ensured Quality System is effectively implemented to prevent defects, reduce process variation and provide relevant data for continuous improvement.• Facilitated problem-solving team that focused on issue prevention/variance reduction by utilizing statistical data to identify and resolve problems.• Worked with internal cross-functional teams, customers, suppliers to identify root cause, implement permanent corrective actions to effectively resolve quality issues/concerns.• Continuous involvement with NPD (New Product Development) builds that provided independent oversight and review throughout the products life.• Responsible for establishing weekly reports on all field complaints and determined Cornelius’s best course of action.• Created quality & manufacturing documents such as DVPR, PFMEA, DRBFM, Launch Protection Plan, Quality Control Plans, CTQ, Layered Process Audits, Dock Audits, Quality Travelers & Process Control Logs to effectively control and monitor productions process. • Reviewed all quality line rejects and implement scrap tickets while determining an appropriate SCAR.• Approved all Supplier’s PPAP/ First Articles.

Lake Zurich, Illinois, Us

Led a team of 10 Quality Control Technicians and directed all production launches, including product transfers and ECN changes. Wrote ECHO’s Infinity program for all molding components. Orchestrated quality alert training for all departments. Participated on the Safety Committee team, held monthly safety audits, and documented any safety issues. Conducted weekly production audits. • Utilized Six-Sigma for all visual/dimensional inspections by conducting statistical studies that determined significant change in sample sizes, enabling inspectors to complete more manufacturing inspections.• Through utilizing statistics 1st pc, in-process and last pc inspection was reduced by 86%.• Developed a Molding Quality Inspection Plan (MQIP), that reduced inspection time and ensured Quality was following best practices.• Designed and implemented quality alerts, reduced investigation time and created awareness on multiple issues.• Trained all quality associates on statistical measurement for molding, ensuring best practices were followed.

Göteborg, Sweden, Se

Aerospace / Commercial / Military Product line(s)Molded Assemblies, Elastomeric Bearings, Specialty Components & Seals for Military/Commercial applications (Helicopters, Airplanes, Missiles, etc.)• Obtained SKF Certified Six-Sigma Black Belt.• Redesigned QC’s inspection process flow, improved efficiency by 72%• Decreased lead-time, increased productivity 33% by moving QC inspection room significantly closer to the manufacturing process.• Responsibilities: Supervised (4) Quality Technicians & DSQR• Main contact for source inspector/responsible for customer satisfaction for the following customers; Boeing, Sikorsky, Pratt & Whitney Canada, MD Helicopter, Vericor, AVIO, GE, Honeywell, Messier Bugatti, Jet Avion, Moog, Pattonair, Roll's Royce, AVIO, UTC, Bell, BE Aerospace, Triumph Gear, Wencor, Wesco, Fairchild, Hamilton Sunstrand, Liebherr Vericor • Receiving/In Process Final Inspection• Documenting RGA determining its outcome• Responsibility for all Calibration & MRB• FEMA Developer• Responsibility for AS-9102's (FAI's)• Created Programs in Measure Mind/PC-DMIS• Six Sigma facilitator for Green Belts• Facilitator for Customer Audits• Answered CCAR's• Approved Supplier PPAP's• Issuing/Facilitating CCAR's to Suppliers• Routinely wrote documents per ISO and AS standards [i.e. work instructions, inspection plans, forms, team project reports, quality alerts etc.]• Automation of static, dynamic & destructive testing of Elastomeric bearings & specialty products proven via calculation of spring rates from hysteresis curves• Assists A&D create/amend test plans• Internal auditor/assist outside audit's customer/FAA/annual validation• Started & maintained Dept.5S Project• Assist Quality Dept. in making sure daily shipments were fulfilled• Work with production, engineering, R&D, sales/vendors on a daily basis to assure customer satisfaction• Worked with customer's to meet their satisfaction• Numerous presentations to upper management, VP & President

Managed day-to-day department inspection activities as well as facilitated projects that may address customer quality complaints/optimized processes. Analyzed manufactured quality issues and investigated all customer/supplier quality issues. Developed and trained 12 direct QC Tech's.• Achieved SKF Certified Six-Sigma Green Belt.• Implemented $285K savings per year by facilitating Six-Sigma team that statistically improved manufacturing's molding process.• Devised a process that increased productivity by simultaneously operating 2 Pan-Stone machines, reduced scrap and lead time.• Created Standard Operating Procedures (SOP’s), trained Manufacturing Team ensuring continuous improvement company-wide for customers and suppliers.• Responsible for all current/new PPAP's for Customers/Suppliers.

Directed 8 associates along with all aspects of quality assurance, including inspection, testing documentation, and inventory. Updated all quality control reports, managed an inventory of $800K that tracked usage of over $425K in testing equipment. Led monthly and yearly internal quality audits.• Reduced inventory from $4.5M - $800K by standardizing all inventory and establishing an incoming inspection process.• Facilitated a project that reorganized the QC department to eliminated 18-months of back logs, routine returned product inspection, reduced inventory costs and lead-times.• Implemented on-line tracking software that assisted in knowing what exactly the RGA product was, when it came in, who it was from, what the issue was and if it had been processed.

A seasoned and skilled Quality Engineer / Quality Supervisor Engineer with experience in directing teams through quality assurance and inspection processes to ensure functional and safe product delivery, As a Quality Engineer I can make a substantial impact on a companies success. My background lies in overseeing testing, modification, inspection, continuous improvement projects, ensure compliance with industrial standards/regulations. company requirements while consistently completing projects on or ahead of schedule. Having targeted skills in inspection oversight, safety training, continuous improvements and quality control operations, I'm prepared to substantially benefit your team in this role.My qualifications include the following:• Utilized technical expertise to uncover opportunities, generating revenue for an organization.• Designed tests for product analyzation, delegated tasks that documented imperfections while coordinating all phases of order management /production that ensured quality standards were consistently met.• Developed Quality Inspection Plan's (QIP) that reduced inspection time and ensured Quality was following best practices.• Effectively developed, supervised, trained quality technicians while motivating staff to provide outstanding dependability and the highest-quality products and service.• I've demonstrated first-rate quality, project management and interpersonal abilities throughout my career accomplishments.With my quality dedication overseeing efficient production, a sound reliable quality team, self-motivation and communication skills, I would be an excellent addition to any quality team