Manage and provide leadership to a team of ARG Asset Managers, with a goal of maximizing return on a portfolio of criticized and classified loans in accordance with Bank policy, procedures, and strategic goals.

Formulating resolution strategies and litigation management, credit risk management, reporting and compliance, market and economic analysis.

Managed loan portfolio handled under FDIC Loss Share Agreement comprised of 275 Georgia, Texas and Florida loans representing $45MM. Developed and implemented renewal and work out solutions for high volume of matured and delinquent loans. Monitored credit risk ratings ensuring proper loan grade assignment. Actively interacted with Relationship Managers and Customers to ensure high level of service and resolutions.

Responsible for overall balanced performance of multiple banking centers with emphasis on consumer and business lending, deposit acquisition and non-interest income generation. Proactively initiated, developed and managed long-term, profitable relationships with consumer and business clients. Initiated, directed and participated heavily in outside retail and business client development and in-house marketing programs. Participated in civic, government, professional, business and community affairs, associations and groups to develop new consumer and business relationships. Provided quality leadership, encouragement and guidance to all branch personnel, while ensuring clients receive superior client service quality. Responsible for staffing including hiring, goal setting, performance reviews, ratings, salary reviews, promotional transfers, terminations and training.

A comprehensive, structured, 10-month training program that provides future leaders of the bank with a strong foundation in the financial services industry. The Leadership Development Program (LDP) is nationally recognized as one of the best and most comprehensive leadership training programs in the financial services industry. It offers all-inclusive structured training that provides future leaders of BB&T with a strong foundation in our culture, philosophy and values, our leadership and coaching models, and the financial services industry,

Responsible for building long-term relationships with clients in-person and by phone. Worked to understand client's financial needs and consultatively address by making appropriate product recommendations or referred the client to a financial partner. Managed relationships and delivered superior quality service in-person and by phone such that client needs were met on a consistent, positive basis. Supported all daily operations of the branch, including timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned.