Driven professional with sound client focus and solid IT background ideally suited to:*Provide solutions for clients in the area of CRM and other enterprise applications*Lead deployment and implementation of new software products-particulary in the area of customer relationship management systems (CRM). *Act as liaison between business and IT organizations effectively communicating with both technical and non-technical audiences.*Design, configure, and administrate organization CRMs. *Gather, write, and implement business software requirements, enhancements, and reporitng needs. Specialties: consulting, contract management, customer relations, documentation, insurance, itil, materials management, microsoft excel, microsoft office, microsoft outlook, microsoft powerpoint, microsoft word, office administration, office management, phone systems, sales, telephone skills, web application development,