Sundar Raghavan Email & Phone Number

Redmond, Washington, Us

Exceptional Customer Engagements As a Rule. Bizapps for Humans Assisted by AI Co-Pilots Serving Customers and Collaborating with Humans.

Columbus, Oh, Us

Healthcare has always remained as an industry plagued with the ailment of system silos and islands of data. OliveAI articulated a brilliant vision - what if one software company could create the internet of healthcare? After leaving Facebook, learning about the complex data management challenges of healthcare and improving it felt right. Could Olive AI be the elixir that cures the ailment? I was intrigued. I joined the journey to lead a group of very talented engineers, architects, and product managers. We embarked on an ambitious journey to build such a platform from the bottom up. And, we created the nucleus of that platform in one short month and were iterating fast. Our NorthStar was to connect the Healthcare islands with an automation platform that used standard data formats, data exchange protocols, baked in security and privacy rules, event oriented architecture, and a robotic process automation engine. I learned an important lesson through this creative process. Learning about any large healthcare institution meant only one thing. I have learned about ONE healthcare institution. Each healthcare institution demanded way too many exceptions and customizations. No one product scenario showed the product-market fit that could scale. Engineers were being guided to make each exception as a feature, not build exceptional customer experiences. That was bothersome. Olive AI also had several products that were all looking for product-market fit resulting in diffusion. My skillsets of focusing on very few problems, building strong teams that delivered innovative products, and evolving those into scalable platforms would not be put to good use. I realized I was not the best fit for Olive AI and left in May 2022.

* Led a team of incredibly talented software engineers, managers, and TPMs. Learned how to build, scale, and operate privacy and security enabled real-time data and meta-data systems at exabyte scale. We delivered data and insights for timely decision making and improve customer trust with FB. We challenged ourselves to envision and build the next generation of high scale, distributed systems that advanced the state of data management in the industry and delivered privacy aware data infrastructure.

Seattle, Wa, Us

* Delivered a delightful buying experience to 2.5M+ business customers, enabling them to buy and sell from each other and add measurable value to their businesses. In 2018, Amazon Business reached $10B revenue with features like Guided Buying, Spend visibility enabling large companies to adopt Amazon. It is now a $25B business. is the fastest growing $10B plus retail business - https://business.amazon.com/en/discover-more/blog/us-public-entities-and-enterprises-accelerate-adoption-of-amazon-business* Amazon Business automates multiple repetitive procurement processes including catalog, contract and supplier management, policy compliance, price comparisons with Guided Buying, Spend Visibility, APIs, Product basket evaluation, Alexa for Amazon Business and On-boarding.* Led a team of multiple two pizza teams (an org comprising of 150+ engineers, SDMs, TPMs, and product managers) across four global locations. Guided these teams to define, build, launch and drive adoption of large customer buying experiences including Guided buying, Curation, Spend Visibility (powered by QuickSight), Mobile buying, Business customer profile, Smart Baskets, Smart Alternates, Simplified Registration, ML based suggestion engine, Reporting APIs for Amazon Business, and Alexa for Amazon Business (beta). Spend visibility and Guided buying are pre-eminent Business Prime benefits. These products are built using a variety of foundational Amazon Retail services, AWS technologies and architectural patterns such as API gateway, DynamoDB, Spark, EMR, Redshift, Athena, Elasticache, Serverless, and QuickSight in addition to AWS core infrastructure such as EC2, EBS and S3. Most are globally available (simship). These services unblocked large customers and drove new, incremental revenue growth for Amazon.Read link below to learn how Guided Buying enabled B2B on Amazon Business which scaled to a $20B business over 3 years from barely $50M.

Seattle, Wa, Us

* Envisioned, defined, and built Amazon QuickSight and launched preview with thousands of developersAWS SPICE/QuickSight - https://docs.aws.amazon.com/quicksight/latest/user/how-quicksight-works.html. Built for the casual data consumer, this product took away the pain of BI deployment, and in less than 60 seconds users can upload a CSV, or discover any database within an AWS account that the user has access to, and get to stunning visualizations. It included an intuitive Data prep system - https://docs.aws.amazon.com/quicksight/latest/user/preparing-data.htmlThis was a "clean sheet" proposal and build out of a 70 person team over 3.5 years and launched with 15,000 customers in preview.* Owned Amazon DynamoDB product management and grew daily developer adoption by 5x in 14 months by launching JSON support and real-time Streams. Introduced Re:Think program to scale developer adoption.Use cases and design patterns - https://aws.amazon.com/blogs/database/dynamodb-streams-use-cases-and-design-patterns/* Scaled and operated the world's largest database fleet in the cloud from 20K+ instances to 1M+ instances and delivered SLA of 99.99% uptime. Led the teams that built and ran Amazon RDS service end to end for all engines (MySQL, Oracle, SQL Server, PostgreSQL), launched SQL Server, and PostgreSQL engines, grew adoption and revenues by 10x in 2.5 years resulting in a $1B ARR business for AWS by 2016See RDS - https://aws.amazon.com/rds/?nc2=h_ql_prod_fs_rds* Recruited pioneering enterprise customers for new RDS engines, DynamoDB features, Redshift and QuickSight engines

Seattle, Washington, Us

* Owned the product and product marketing functions and helped the company be recognized as a cloud innovator and grow revenues from $2M to $20M ARR in two years

Mountain View, Ca, Us

* Led the team to define and launch Google Postini Archiving, Encryption and Content filtering SaaS solutions using Google infrastructure. * From 2006 to 2008, enabled Postini product line to grow from 10 million users to 14 million users, served businesses from 30K to 40K, doubling revenues.* In 2008, through automation, grew demand for Postini products by 42%, lowered cost per lead by 48%, lowered cost per opportunity by 119% and reduced marketing resource needs by 33%. * Enabled Google enterprise sales team to accelerate market adoption of Google Message Security and Discovery products with positioning, messaging, competitive tools and product expertise. Drove the Google innovation process tour across 10 cities in the US, which accelerated SMB and Enterprise adoption. Acted as a key product spokesperson for Google in various venues including ISSA keynote, Computerworld, Secureworld, Gartner and Forrester events.

Us

* Post Google acquisition, Product owner for Google Apps (Email security) team and budget owner to scale the growth. Primary spokesperson for Postini products within Google.* Was originally hired by the Postini CMO and CEO to own and expand Postini product to grow beyond anti-spam and accelerate revenue growth.* Led the product team to conduct primary research in Q2. Rebuilt the product line to be the "Communications Security and Compliance" solution by adding new Archiving, Encryption and Content Filtering products to the core email spam blocking engine. Revenues grew 40% reaching ~$100M mark. Q3 was a record quarter for Postini and SMB team did 50% more deals (mostly due to the new Archiving and Encryption products) in Q3 than in Q2.* Gartner identified Postini as a leader in Email security and compliance. Google took notice as part of their enterprise adoption expansion strategy for Gmail. $625M exit via Google acquisition of Postini.

Waldorf, De

• As VP of Solutions managed Ariba’s portfolio of web based Enterprise solutions, $320M in revenue, 500+ customers. Managed a team of 30 product owners. Hired and grew many of the product "stars" at Ariba and elsewhere today. • Created the strategic case to acquire FMKT, our leading competitor. Integrated the value propositions of FMKT and Ariba. Forrester ranked Ariba as the sourcing solutions market leader.• Created and launched Ariba’s on-demand strategy and solution roadmap. Transformed Ariba’s pricing from perpetual to subscription model. Enabled sales teams to sell on-demand and CD. • As VP of Strategy reporting to the CEO, created growth initiatives via M&A.

Waldorf, De

Responsible for defining the overall product direction (roadmap, positioning, pricing and delivery) for the company. Trained the account managers and solution owners on new solutions. Created Spend Management and added 6 new products from spend analysis to sourcing to contracts to buying to invoicing to payments to supplier performance all backed with Ariba supplier network and created a closed loop system for enterprise spend and supplier management. I was one of the “voice of the product” official spokespersons for media and industry analyst relations.

Waldorf, De

* First, founding product owner for the start-up. Defined the product vision, direction, roadmap, release plans, priorities and launch training and timing. Wore many hats from building mocks in the morning to reviewing engineering designs in the afternoon to being part of a large customer sales cycle in the evening. With founders mindset, obsessed over product success, revenue growth, engineering plans, customer adoption and satisfaction and made product plan adjustments quickly. Many traits I acquired as part of this journey in terms of customer obsession, earning customer trust, demonstrating ownership, insisting on high standards, working with and supporting engineers to invent and simplify on behalf of the customer, showing high bias for action as speed matters in business, being prepared to pivot as part of being right a lot, hiring and developing the best - they all serve me very well today. Later, I learned those at a much deeper level as Amazon leadership principles. * $400M exit with Ariba's aquisition. Assumed Marketplace product ownership after Ariba acquisition. Grew the PM team to 10+ PMs over 18 months. Served many “first movers in the industry” customers including PlasticsNet, E2Open, Covisint, ChemNet with shared vision on products.

Austin, Texas, Us

Managed parts of Essbase product line at Arbor Software including strategy, product planning, prioritization, revenue/cost planning, field training and customer focus groups. Partnered with engineering and sales to expand existing product lines and introduce new products to accelerate revenue growth. Owned Essbase Web Gateway, Object toolkit, Partitions, Database gateway. Arbor became Hyperion which became Oracle as part of Larry’s SW collection.

Tysons Corner, Va, Us

Architected, engineered and launched DSSAgent line of products using state-of-the art programming techniques (back then!)

Ms, Computer Systems Engineering

Bs, Electrical Communication Engineering

Bachelor Of Science - Bs, Applied Science