Steve Hartley Email and Phone Number
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Ex-SaaS Business Development leader, Ex-Physician Recruiter, Ex-Wildland Firefighter, Ex-side of the road soda stand CEO/CMOCurrently: Focused on building strategic partnerships between healthcare organizations and the CompHealth Locum Tenens & Allied divisions of CHG Healthcare. At CHG, we help those organizations be better prepared to meet the needs and challenges of their patients and communities through custom clinical workforce solutions. Through my career I have worked with companies large and small. I have helped prospective customers solve their problems with IT solutions, helped physicians enhance their careers with locums work, and helped colleagues and direct reports through coaching and mentoring. I am an experienced Sales and Business Development professional with a proven track record of exceeding goals and targets. I have spent time in both the SaaS and Healthcare world, and I am always open to new experiences and challenges. I am a proven leader and have directly managed teams as large as 30 direct reports. Strength Finder Top Strengths: Maximizer, Activator, Ideation, Strategic, Self-Assurance
Chg Healthcare
View- Website:
- chghealthcare.com
- Employees:
- 2101
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Director Of Strategic Partnerships And Business DevelopmentChg HealthcareSalt Lake City, Ut, Us
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Director Of Strategic Partnerships & Business DevelopmentChg Healthcare Aug 2023 - PresentMidvale, Ut, Us
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Manager | Enterprise Business Development, Western Us & CanadaReliaquest Jan 2022 - May 2023Tampa, Florida, Us•Spearheaded data driven initiatives to improve team KPIs, including quota attainment, account qualification, meeting conversion rates, & email response rates•Built new team, including onboarding and ramp 30+ new BDRs, influencing over $80M in sales pipeline •Managed day to day performance of in line Manager, Team Lead, and 6-10 BDR direct reports (Outbound)•Managed overhaul of training processes to decrease ramp time and increase ramping productivity•Developed internal career path which saw 12 direct reports promoted to Sr. BDR, Manager, AE, or CSM•Close cross-functional collaboration with Account Executives, Marketing, RevOps, Customer Success, and Sales Leadership to manage target accounts and customer relationships•Primary sales enablement resource for BDR teams for onboarding and ongoing enablement -
Manager | Enterprise Business Development, North AmericaIvanti Nov 2020 - Dec 2021South Jordan, Ut, Us•2021: 122% team quota attainment for the year (Includes 153% to quota for Q3 2021)•Managed day to day performance of Team Lead(s) and 8-10 SDRs (inbound) & BDRs (outbound)•Established strategies around BDR/AE collaboration with $100M+ of influenced pipeline, including implementation of cross-selling campaign for existing customers •Updated and enhanced career development pathway, focusing on AE and CSM paths•2020 & 2021: 8 direct reports promoted to AE or CSM both internally and externally•Primary training resource for SDR/BDR teams for sales strategy, Salesforce, Outreach, and 3rd party tools•Key contributor to rollout of Outreach -
Team Lead | Business DevelopmentIvanti Jun 2019 - Nov 2020South Jordan, Ut, Us•Coaching and Mentoring of 8-10 BDRs, with a focus on cross-selling, customer experience, and personalization. •Managed daily standup meeting, outbound activity, and quota commitments of BDR team •Primary trainer for outbound business development team, including onboarding and long term enablement.•Subject matter expert on Account Based Marketing (ABM), ZoomInfo/DiscoverOrg, and Ivanti Product Suite•Provided leadership in developing long-term goals and objectives for the business development team.•Collaborated closely with upper management to develop high-impact strategies for growth.
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Business Development Specialist | Texas, Rocky Mountains, Pacific Nw & Western CanadaIvanti Jul 2018 - Nov 2020South Jordan, Ut, Us•Established strong relationships with decision makers within targeted accounts through effective communication techniques.•Utilized Salesforce to track all customer interactions and maintain a pipeline of leads.•BDR of the Year (2019)
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Inside Sales | Account ManagerEngland Logistics May 2018 - Jul 2018Salt Lake City, Utah, Us•Quick to ramp – over 200% to quota in first two months•Demonstrated effective account management strategies by reactivating 3 key former customer accounts through research and relationship building -
Inside Sales | Staffing Consultant | Neurology/HospitalistComphealth Jun 2016 - May 2018Midvale, Utah, Us•Established strong relationships with clients through proactive communication and support. •Utilized CRM platform to manage sales pipeline, track progress, and forecast future performance. •Built long term customer partnerships while maintaining positive customer relationships. •Implemented customer retention techniques to generate growth within existing client base. •Full sales-cycle management with over $2.8m in sales revenue. •Mentoring and coaching of new sales reps on the team. -
Customer Success | Assignment Coordinator | PsychiatryComphealth May 2014 - May 2016Midvale, Utah, Us•Resolved customer issues quickly and effectively while maintaining a high degree of customer satisfaction.•Management of 15-30 active customer projects, ensuring contracted timelines were met at each milestone.•Primary Facilitator of communication between departments to ensure timely completion of assignments.•Partnered with multiple Account Executives in the maintaining of customer relationships.•Mentoring and coaching of new Assignment Coordinators on the team and within the division•Key contributor to standard work process improvement project (October 2015 – May 2016)•Presented analysis of team data for process improvements to physician search/contact processes and email recruitment
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Medical Staffing Service Assistant CoordinatorComphealth Aug 2013 - May 2014Midvale, Utah, Us
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Sales ManagerMattress Firm May 2013 - Aug 2013Houston, Texas, Us•Completed Manager in Training program in half the normal time•Daily use of Selling & Problem Solving skills aiding customers on sales floor•Over $60,000 in product shipped in the first two months on the sales floor -
Inside Sales | Retention And Customer Service SpecialistPinnacle Security Feb 2010 - Jan 2012Los Angeles, Ca, Us•Handled escalated customer issues in order to retain customer business•Extensive de-escalation and problem solving skills used daily•Daily use of selling skills in order to resell quality and value of service•Over 1000 accounts and $1,000,000 in account value retained for company•Multiple team and company awards for service, performance, and customer satisfaction -
Manager | Customer ServiceDialogue Marketing Jan 2008 - Sep 2009Highland Park, Michigan, Us•Managed team of 30+ agents (Direct Reports)•Built a development pathway for advancement within the team including job levels, Sr. Agents, and management training•Over 30 lines of business handled by team•Training, Coaching, and Mentoring for agents on all projects•Managed day-to-day performance and quality of team•Handled escalated customer issues
Steve Hartley Skills
Steve Hartley Education Details
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Utah Valley UniversityTechnology Management
Frequently Asked Questions about Steve Hartley
What company does Steve Hartley work for?
Steve Hartley works for Chg Healthcare
What is Steve Hartley's role at the current company?
Steve Hartley's current role is Director of Strategic Partnerships and Business Development.
What is Steve Hartley's email address?
Steve Hartley's email address is sh****@****est.com
What is Steve Hartley's direct phone number?
Steve Hartley's direct phone number is +180131*****
What schools did Steve Hartley attend?
Steve Hartley attended Utah Valley University.
What skills is Steve Hartley known for?
Steve Hartley has skills like Sales, Customer Service, Customer Retention, Training, Team Building, Leadership, Selling, Teamwork, Management, Team Leadership, Team Management, Coaching.
Who are Steve Hartley's colleagues?
Steve Hartley's colleagues are Gina Bird, Gillian Young, Dominique Lardeau, Angelique Young, Taralea Forster, Parker Gowans, Gwendolyn Tuaitanu.
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