Brenda Herrejon Email & Phone Number

Elmhurst, Illinois, United States

Conducted comprehensive analysis of ecommerce accounting software, A2X, focusing on profit margins, sales, taxes, and COGS, seamlessly integrating data into QuickBooks for streamlined financial management. Reviewing settlements, SKUs and costs for all product brands.Provided meticulous oversight of all transactions, distinguishing between taxable and non-taxable sales within NetSuite.Managed billing processes for both internal and external customer orders on the NetSuite platform, ensuring prompt completion of all task orders within the same business day.Demonstrated capacity to handle high-volume billing, processing between 500-800 orders daily, while maintaining accuracy and efficiency.Implemented rigorous verification procedures to validate billing requirements, including adherence to specified Terms with Net days and accurate credit card information.Collaborated closely with relevant departments to address any discrepancies or missing information in billing documentation, facilitating prompt resolution and customer satisfaction.

Joliet, Illinois, United States

Facilitated the seamless posting of incoming ACHs and check deposits into clients' trust account portfolios, ensuring accuracy and timeliness in financial transactions.Adhered to daily deadlines for sweep clearing, optimizing liquidity management and cash flow processes.Managed a diverse range of financial instruments including promissory notes, student loans, and rent and mortgage payments, ensuring timely updates reflecting client payments.Diligently updated Date of Deaths and Tax Lots within deceased client portfolios, encompassing various asset classes such as Bonds, Securities, and Roth IRA, ensuring compliance and accuracy in portfolio management.

Joliet, Illinois, United States

Oversaw the administration of customers' trust accounts, efficiently processing and disbursing bills received through mail or email at the branch office.Implemented systematic organization of bills, meticulously applying appropriate tax codes in preparation for subsequent processing and check issuance.Managed diverse administrative responsibilities, including the scanning, copying, printing, and faxing of essential paperwork to support efficient office operations.Demonstrated proficiency in utilizing a range of software tools including Excel, PowerPoint, Microsoft, and Outlook Mail, leveraging their capabilities to facilitate various tasks and enhance operational efficiency.

Midlothian, Illinois, United States

Executed precise opening and closing procedures with meticulous attention to detail, ensuring operational efficiency and regulatory compliance.Welcomed customers upon their arrival, employing exceptional customer service acumen to enhance their banking experience. Proficiently communicating the array of services and products available at First Midwest Bank, fostering client satisfaction and loyalty.Consistently surpassed quarterly performance targets, demonstrating a proactive approach to achieving business objectives. Cultivated and maintained trustworthy, respectful, and dependable relationships with both colleagues and clients, contributing to a positive work environment and customer retention.Responded promptly and accurately to customer inquiries, delivering comprehensive assistance to meet their needs effectively.Facilitated monetary transactions for both individual patrons and business clients, ensuring accuracy and compliance with banking protocols.Provided additional support to elderly and disabled individuals, demonstrating empathy and accommodating their unique requirements.Managed various administrative duties including scanning, copying, printing, and faxing documents, contributing to streamlined office operations.Efficiently handled incoming phone calls, scheduling appointments and directing queries to relevant departments as necessary.Ensured completion of all end-of-day closing procedures, maintaining organizational standards and regulatory compliance.

Oak Lawn, Illinois, United States

Managed incoming phone calls, processed orders via computer systems, and handled cash transactions while assisting customers at checkout. I adhered to opening and closing procedures diligently. Prepared sides, signature dressings, organized and restocked fridges, and ensured timely delivery of orders to customers' homes with attention to detail.

Blue Island, Illinois, United States

Greeted customers, took orders, and managed transactions, including handling money exchanges. Prepared custom drinks to meet customer preferences and promptly ensured their satisfaction with purchases. Maintained kitchen inventory by stocking fridges with ingredients and upheld cleanliness standards by washing dishes, sweeping, and mopping the work area.

Bachelor Of Business Administration - Bba, Accounting And Finance

Associate Of Arts - Aa, General Studies

Activities and Societies: Phi Theta Kappa, Moraine Valley Orchestra, Fall 2019 and Spring 2022