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Ajith Fernando is listed as Customer Service & Contact Centre Manager, Inspiring people and teams towards delightful customer experience outcomes. Embracing evolution in digital technology to uplift customer experience and efficiencies. at Astris PME, a company with 47 employees, based in Greater Sydney Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Ajith Fernando.
Ajith Fernando previously worked as National Customer Service Manager at Astris Pme and Associate Director Operations, Language Services at Multicultural Nsw.
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Ajith Fernando is a Customer Service & Contact Centre Manager, Inspiring people and teams towards delightful customer experience outcomes. Embracing evolution in digital technology to uplift customer experience and efficiencies. at Astris PME. He possess expertise in telecommunications, team leadership, call centers, management, team management and 22 more skills.
Listed skills include Telecommunications, Team Leadership, Call Centers, Management, and 23 others.
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A career timeline built from the work history available for this profile.
New South Wales, Australia
As market leaders in special needs equipment in Australia, Astris PME provides high quality products that promote independent, active lifestyles. We are continually inspired by our clients and work closely with them to provide bespoke solutions which are as unique as they are. By providing a personalised service, expert advice and high quality products, we.
New South Wales, Australia
Sydney, Australia
- Contact centre operations management across Client Service, Fraud Operations and Merchant Service contact centre teams.- Subject matter expert on Contact centre technology, features and telephony.- Implemented a new Cloud Contact Centre platform Nice INContact from scratch. Created Business requirements, vendor selection, call flow mapping, project.
Sydney, Australia
- Medical alarm migration with zero down time targets.- Management of key partners/stakeholders Contact Centres, Medical Alarm service providers, Telecommunication service providers.
Sydney, Australia
Customer service and contact centre operations ensuring timely order processing, service support, online support, repairs, returns, timely delivery(DIFOT) etc are performed to ensure, "service" stands out as a key differentiation.
Sydney, Australia
* Leading Customer Service to be the key differentiation across all touch points and delivering unparalleled service to customers.* Contact Centre Management(Multi-channel) - service, support, sales etc.* Leave memorable customer experiences that are worthy of being spoken about.* Problem-solving to transform every problem faced by a customer, to an.
Ghana
Responsible for Customer Service Excellence, Call Centre Operation, Back office Support, Quality Assurance and Sales drive across all Customer Service Branches (in a Mobile Number Portability enabled market)
Tanzania
Responsible for Call Centre, Customer Service and its wide across Branch Network plus Back Office Support Department.
Sri Lanka
Reporting to the CEO, was responsible for Call Centre, Customer Service, Credit and Collection, Billing, Commercial Roaming and Corporate Social Responsibility.
Responsible for commercial targets for Technova products(Print, Chemicals etc) in Sri Lanka.
Was responsible for managing the overseas Sponsor(Donor) Base and related operations. Also for National Resource Development in the area of fund-raising for locally supported projects.
Other employees you can reach at astris-pme.com.au. View company contacts for 47 employees →
Jacqui Thomas
Colleague at Astris PmeSeven Hills, New South Wales, Australia, Australia
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Oliver Hills
Colleague at Astris PmeYoung, New South Wales, Australia, Australia
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Albert Parker
Colleague at Astris PmeGreater Brisbane Area, Australia
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Racquel Borlaza
Colleague at Astris PmeSydney, New South Wales, Australia, Australia
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CJ
Christine Julao
Colleague at Astris PmePhilippines, Philippines
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Arlen Williams
Colleague at Astris PmeQueanbeyan, New South Wales, Australia, Australia
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Chris Simpkin
Colleague at Astris PmeGreater Sydney Area, Australia
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Mary Rose Lobo
Colleague at Astris PmePorac, Central Luzon, Philippines, Philippines
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CA
Clarissa Aussel
Colleague at Astris PmeCanberra, Australian Capital Territory, Australia, Australia
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David M.
Colleague at Astris PmeGreater Sydney Area, Australia
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Quick answers generated from the profile data available on this page.
Ajith Fernando works for Astris PME.
Ajith Fernando is listed as Customer Service & Contact Centre Manager, Inspiring people and teams towards delightful customer experience outcomes. Embracing evolution in digital technology to uplift customer experience and efficiencies. at Astris PME.
Ajith Fernando is based in Greater Sydney Area, Australia, Australia while working with Astris PME.
Ajith Fernando has worked for Astris Pme, Multicultural Nsw, Independent Living Specialists, Cuscal Limited, and Nbn™ Australia.
Ajith Fernando's colleagues at Astris PME include Jacqui Thomas, Oliver Hills, Albert Parker, Racquel Borlaza, and Christine Julao.
You can use AeroLeads to view verified contact signals for Ajith Fernando at Astris PME, including work email, phone, and LinkedIn data when available.
Ajith Fernando is listed with skills including Telecommunications, Team Leadership, Call Centers, Management, Team Management, Leadership, Operations Management, and Customer Experience.
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