General Manager
CurrentKey Responsibilities:- Team Building & Leadership: Established & led a high-performing team from scratch to support the rapid growth- Technological Infrastructure Development: Designed & implemented the entire technological architecture, including the website, mobile app & backend systems, ensuring a seamless & user-friendly experience for customers- Warehouse Logistics: Identified, leased, & outfitted a state-of-the-art warehouse with temp-controlled environments, incorporating automation to optimize storage & distribution processes- Logistics & Fleet Management: Developed & managed the refrigerated vehicle fleet to ensure timely and safe delivery- Supplier & Partner Relations: Cultivated & maintained relationships with suppliers & business partners- Operational Excellence: Oversaw all aspects of daily operations to maintain high standards of service & delivery- Strategic Planning & Execution: Formulated & executed strategic initiatives to position Freshful as the #1 online grocery platform in Bucharest.Key Achievements:- Team Expansion: Successfully built and scale a team from 0 to +800 employees, fostering a collaborative & efficient work environment- Platform Leadership: Launched & developed Freshful into the #1 online grocery platform in Bucharest through strategic initiatives, operational excellence, and superior customer service.- Technological Innovation: Created a robust tech infrastructure & mobile app from the ground up, enhancing user XP and operational efficiency- Warehouse Excellence: Secured and fully equipped a premium WH with advanced temperature control and automation, significantly improving order fulfilment speed & then delivered in 3h with 170 refrigerated vehicles- Extensive Product Offering: Listed +22,000 products through strategic partnerships with +550 suppliers- Operational Automation: Implemented automation solutions in WH operations, increasing efficiency & reducing manual errors, thereby enhancing overall productivity.