Meet with potential customers face to face to identify customer needs and made a regular return visit or telephone follow-upAnswer customers’ questions via telephone, email and face to faceProblem solving, able to handle customer complaintsExcellent in sales area with great cross-sell skills Help client establish risk profile and introduce suitable productsEstablish and strengthen client relationships, uncover additional needsSupport other team members with sales tasks Complete tasks when required

Building rapport with existing/potential clients.Providing high quality client service through multiple channels - phone, email, face to face.Spot opportunities for clients with suitable products and services, delivering additional value and enhance team sales performance.Goal driven, ensuring sales targets are achieved at best effort.Great attention to market news and generate regular market events summary to senior manager.Assistant in training junior staffs.

Client money exchangeIntroduce current foreign exchange rate to customersCheck daily account with cash on hand

Provide cash services to customersSell bank products, including credit cards, funds, insurances, fix-term depositsService cheques for clients when requiredATM maintenance