Lorena Santana Email and Phone Number
Welcome to my professional journey! I entered the job market in 2013, and since then, my career has spanned various areas, including International Relations, Administration, Customer Relationship, Human Resources, and my most recent foray into the dynamic world of Information Technology.Throughout my professional evolution, I have honed my proficiency in Microsoft tools (Word, PowerPoint, Excel, Outlook, Azure), gained valuable SAP experience, acquired expertise in Power BI, and cultivated a knack for crafting articulate texts and reports. A native Portuguese speaker, I am also fluent in English, with a knowledge of French and Spanish.Driven by a passion for effective communication and creative problem-solving, I excel in fostering interpersonal relationships, understanding diverse needs, and delivering innovative, agile solutions. My proactive approach, coupled with dynamism and initiative, enables me to streamline processes and overcome challenges efficiently.Adaptability is a cornerstone of my professional ethos, stemming from a diverse academic and experiential background. Whether working collaboratively within a team or autonomously delivering impactful results, I thrive on embracing change and navigating multifaceted tasks with finesse.Currently, I serve as a SAP HR/HCM Consultant at ArcelorMittal Sistemas, contributing to international support and implementation projects across the global landscape. Looking ahead, my aspiration is to ascend into leadership roles where I can leverage my multifaceted skill set to inspire and guide teams, steering organizations toward success in an ever-evolving business landscape. I am particularly enthusiastic about advancing my involvement in multicultural relationships and skills, as I believe they are integral to fostering innovation and success in today's globalized workplace.
Arcelormittal Sistemas
View- Website:
- cercasecia.com.br
- Employees:
- 688
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Analista De Sistemas Sap Hr And HcmArcelormittal SistemasState Of Minas Gerais, Brazil
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Functional Analyst Sap Hr/HcmArcelormittal Sistemas Jun 2021 - PresentBelo Horizonte, Minas Gerais, Brasil• Excellence in SAP HR support for ArcelorMittal clients in the United States and Canada, maintaining effective communication in English through regular meetings and assertive prioritization in ticket resolution• Performance as a mediator, facilitating communication between the support team and international clients• Contribution to SAP implementation projects, showcasing essential skills in the deployment of technological solutions• Strategic involvement in structuring the support team in an agile model, utilizing the KMM (Kanban Maturity Model) as a key tool for process optimization and operational efficiency• Efficient management of indicators, ensuring strict compliance with Service Level Agreements (SLAs) to uphold high service standards
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Human Resources Business Partner InternArcelormittal Brasil Sep 2020 - May 2021Belo Horizonte, Minas Gerais, BrasilMonitoring with the HR Business Partner mainly in the activities: • FTE management in the areas served in the monitoring of goal management, performance and turnover of emplyees and interns, with the issuance of monthly reports through SAP and survey of indicators • Management of vacancies with the Recruitment and Selection team• Preparation of materials for HR committees (succession, performance management, etc.) • Support in the demands according to the needs of the service managers in the preparation of the promotion document and movements • Monitoring with BP responsible for support and guidance in the service areas to survey needs and demands and develop people management • Monitoring team indicators and collecting data and reports • Participation and support in the Diversity & Inclusion program -
Human Resources Corporate InternArcelormittal Brasil May 2019 - Sep 2020Belo Horizonte• Reporting: - Survey of HR data for external and internal benchmarks- Preparation of visits and corporate presentations- Support to different areas of the company with regard to HR information• Development of corporate and interactive HR (BI) management reports • Innovation: - Conducting HR studies and projects (Diversity & Inclusion, Employee Value Proposition) - Support in the development of planning and monitoring of the strategic area
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Procurement Business Jr AnalystAccenture Brasil Jul 2018 - May 2019Belo Horizonte• Customer service within a purchasing operation (Procurement) using SAP as management tool• Function of interlocutor between customers with the operation, requesting prioritization and adjustments in indirect purchasing processes, informing solutions and facilitating processes. Updating the progress of the process with the team's buyers, improving the quality of delivery according to the requested demands. • Support in the implementation of the Pipefy platform as an agile kanban tool in the operation to monitor demands and delegate functions. The use allowed for better guidance, service metrics, controlling tasks and identifying bottlenecks in the workflow -
Assistente De ComprasAccenture Brasil Apr 2017 - Jun 2018Belo Horizonte E Região, Brasil
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Exchange ConsultantFit Exchanges Oct 2015 - Apr 2016Belo Horizonte• Marketing and sales planning for the exchange of temporary work abroad, focusing on university students • Customer service and approach to questions and contracts • Monitoring of social media campaigns to promote programs abroad -
Summer Intern - International Relations OfficeUniversity Of Porto Jun 2015 - Jul 2015Porto, Portugal• International summer internship at the International Relations Office at the Rectory of the University of Porto • Administrative support in the organization of physical files, creation of portfolios and guidance for new foreign exchange students • Support in the organization of events at the Rectory with logistical support for organizing meeting space and preparation of materials • Guidance and welcome to new exchange students through an onboarding meeting to present the campuses and general information about the University and the city of Porto • Support in conducting institutional video on the internationalization of the University of Porto -
International Relations InternCefet - Mg - Federal Center Of Technological Education Of Minas Gerais Aug 2013 - Jan 2015Belo Horizonte• Internship at the International Relations Secretariat of the Federal Center for Technological Education of Minas Gerais - CEFET-MG • Administrative support such as writing official documents, office activities and email routines • Reduced payment process time from 30 days to one week• Administrative support in the organization of physical files and guidance for new foreign exchange students for undergraduate and research courses • Participation of the welcoming committee for foreign students and professors • Support in the organization of CEFET Secretariat and Administrative events with logistical support for organizing meeting space and preparing materials and receiving guests
Lorena Santana Skills
Lorena Santana Education Details
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Business Administration -
Science Politics
Frequently Asked Questions about Lorena Santana
What company does Lorena Santana work for?
Lorena Santana works for Arcelormittal Sistemas
What is Lorena Santana's role at the current company?
Lorena Santana's current role is Analista de Sistemas SAP HR and HCM.
What schools did Lorena Santana attend?
Lorena Santana attended Pontifícia Universidade Católica De Minas Gerais, Pontifícia Universidade Católica De Minas Gerais.
What skills is Lorena Santana known for?
Lorena Santana has skills like Microsoft Office, Espanhol, Pesquisa, Microsoft Word, Trabalho Em Equipe, Research, Microsoft Excel, Power Bi, Recursos Humanos, Atendimento Ao Cliente, Microsoft Powerpoint.
Who are Lorena Santana's colleagues?
Lorena Santana's colleagues are Francisco Alvarenga, Jhonatan Silva Oliveira, Carlos Rodriguez, Marcelo Barroso, Felipe Jeunon, Silvana Lopes Barros, Jean Carlo Machado Amaral.
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Lorena Santana
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