Rafael Henrique Grassi Email & Phone Number

Melbourne, Victoria, Australia

Providing customers with knowledge on kitchen and laundry appliances.Creating quotes based off architect and/or designer’s schedules, including prices, specifications and discount rates.Liaising with architects, builders and/or designers who resource appliances on behalf of customers.Building long lasting relationships with architectural and designing partners.Visiting designer’s studios to promote the Winning’s brand in order to strengthen the bond with A&D referral partners.Processing sales through Proforma brand sales portals.Transferring warehouse stock and other resources through Formstack submitted with administration.Booking service calls.Emailing customer project quotes, including product dimensions, specifications and prices, for customers to share with designers and/or architects for improved renovation planning.Promoting the business brand through eventing and tours of the showroom, including question-and-answer segments.Assisting in developing and implementing sales strategies.Participating in weekly sales meetings, contributing input and feedback.Refreshing product knowledge with attendance to regular training sessions.Preparing to be socially dexterous and comfortable communicating with a variety of customers.

Sydney, New South Wales, Australia

Delivering excellent service to ensure high levels of customer satisfaction.Motivating the sales team to meet sales objectives by coaching and mentoring staff.Hiring, training and overseeing new staff.Staff rostering.Responding to customer complaints and concerns in a professional manner.Ensuring store compliance with health and safety regulations.Developing and arranging promotional material and in-store displays.Undertaking store administration duties such as managing store budgets and updating financial records.Monitoring inventory levels and ordering new items.

Melbourne, Australia

Providing customers with knowledge and service.Coordinating and overseeing the planning, organising and delegating of work among staff.Ensuring that all store policies, procedures and controls are followed.Assuring the store is clean, well organised and properly merchandised.Coaching store team members.Supporting the Store Manager with duties.

Melbourne, Australia

Providing customers with knowledge and service.Merchandising products.Processing online orders.Administrative duties.Merchandising.General housekeeping.

Melbourne, Australia

Tuning and testing violins, violas and cellos then providing feedback to Violin Maker/s.Providing customers with knowledge and service.Ordering, invoicing and merchandising products.Administrative duties.Merchandising.General housekeeping.

Vila Velha Area, Brazil

Teaching English as a Second Language to teenagers and adults, from basic levels to advanced levels.Preparing conversation and grammar focused classes.Correcting compositions in order to promote improvement in students’ writing skills.

Vila Velha Area, Brazil

Teaching English as a Second Language to teenagers and adults, from basic levels to advanced levels.Preparing conversation and grammar focused classes.

Vitória Area, Brazil

Playing concerts with nationally and internationally recognised conductors Teaching, mostly children, how to play the violin.Rehearsals in Portuguese, English and Spanish.

Bachelor'S Degree, Violin Performance, Unfinished Graduation

Bachelor'S Degree, History, Unfinished Graduation