▪ Analyzed customer products using XRF (X-ray fluorescence analyzer), TOC (total organic carbon), and SEM-EDS.▪ Synthesized, formulated, and commercialized film-forming agents and hydrophilic agents.▪ Assisted in global customer support by monitoring emails, translating MSDS (Material Safety Data Sheet) and TSDS (Technical Service Data Sheet) and working abroad.▪ Provided a technical service for Doowon Climate Control Co. in Korea & India. During these period, NIPSEA can apply new hydrophilic chemicals to air conditioner.▪ Assisted in technical service for technical marketing. In this period, Samsung A/C became a customer of NIPSEA.▪ Participated in the Hanil project which is constructing Hanil can manufacturing factory as a technical service engineer, also coordinated between Korean engineers and international engineers.▪ Responsible for onboarding a new staff member as a supervisor and consultant to adapt quickly to work.

 Customer Response & Complaint Reception/Processing Interview for promotion

 Data management in SAP and internal online database (i.e. Invoice, Customs, Goods Receivable / Issued, and Accounts Receivable) Onboarding of a new staff member Screen incoming calls and emails

▪ Successfully completed data entry tasks for Daesang Foods and other food-related projects, ensuring the accuracy and integrity of product information in databases, including ingredient lists, nutritional data, and pricing. ▪ Meticulously synthesized and cataloged an extensive database of 1600+ food items, including detailed descriptions and high-quality photos, streamlining product information accessibility for sales and marketing teams.▪ Diligently maintained and analyzed potential customer lists, identifying key demographics and market segments, and contributing to targeted marketing strategies and customer relationship management.

- Assist breast cancer research of hospital- Find and arrange cancer samples to make analyses- Conduct experiment for research paper

 Managed & Broadcasted by national security calling system to +50 National institutions. Managed +10 nationwide military radar fixing schedule. Monitored Korea Airforce daily missions using internal radar software for the generals  Matched timeline for nationwide Airforce commands Supervised 7-8 non-commissioned officer and privates.