Arun Tyagi

Arun Tyagi Email and Phone Number

Operations Management | Business Strategy | Risk Management | Process Transition & Re-engineering | Leadership @ Firstsource
Delhi, India
Arun Tyagi's Location
Delhi, India, India
Arun Tyagi's Contact Details

Arun Tyagi personal email

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About Arun Tyagi

A leadership career spanning 28 years with multiple industry experience in various functional areas. Consistent record of delivering operations leadership, driving service delivery, managing large teams and achieving business objectives. Proven credentials in managing P&L with responsibility of revenue, cost, compliance, delivery, customer and employee satisfaction. Currently working with Firstsource Solutions Ltd., New Delhi, functioning as a Profit Centre Manager, delivering enhanced revenue & profitability and improving low EBIDTA units. Led enterprise risk management, internal audits, information security, legal, regulatory & contractual compliance. Effectively implemented multiple compliance initiatives and frameworks across US, UK, Ireland, Philippines, Sri Lanka and India. Associated with American Express as Relationship Leader, executed strategic global and re-engineering initiatives as well as Six Sigma improvement & automation projects. Played a vital role in mapping processes, delivering solutions and transitioning business from more than 30 countries across the globe. As Operations Lead, spearheaded transitions from JAPA region, stabilized functions in India and facilitated substantial cost savings. Recipient of multiple senior leadership awards including Chairman’s Award of Quality (highest award of organization).

Arun Tyagi's Current Company Details
Firstsource

Firstsource

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Operations Management | Business Strategy | Risk Management | Process Transition & Re-engineering | Leadership
Delhi, India
Website:
firstsource.com
Employees:
21309
Arun Tyagi Work Experience Details
  • Firstsource
    Firstsource
    Delhi, India
  • Firstsource
    Executive Vice President Of Finance
    Firstsource Aug 2017 - Present
    Mumbai, Mh, In
  • Firstsource
    Ceo - Asia Business Unit
    Firstsource Oct 2006 - Apr 2022
    Mumbai, Mh, In
    Associated for 9+ years, worked in several roles, delivered strategic leadership in leading large teams in varied functions. Headed enterprise & fraud risk, internal audit, information & physical security, legal, regulatory and contractual compliance. Maintained client relationship, secured business from new customers. Recruited and trained team, retained top performing talents. Executed strategic projects, led multiple processes across geographies and ensured substantial cost savings.Profit Centre ManagementIn the current role as EVP - Asia Business Unit, managing key accounts, maintaining stakeholder relationship and delivering quality programs & services with a team of 8000. Identifying and resolving operational issues, improving bottom line and daily performance; ensured turnaround of low EBIDTA units. Working as part of the Leadership Governance Committee. Enterprise Risk ManagementCreated and implemented enterprise risk management framework, mitigation tools, governance policies and reporting dashboard. Evaluated processes, identified issues and recommended solutions. Set up POSH, created ethics & breach management landscape.AuditingSet up internal audit department, conducted audits and created internal audit framework. Devised ARMe methodology and introduced Work with ERM training.ComplianceDesigned compliance frameworks, reduced organizational liabilities for regulatory & contractual obligations. Created and deployed iAbide, CCSA and MAP framework.Career Path(Sep 15 - till date) Executive Vice President - Asia Business Unit, New Delhi(Jul 2014 - Sep 15) Executive Vice President & Chief Compliance Officer, New Delhi(Jan 2012 - Jun 2014) Sr. VP & Chief Compliance Officer, New Delhi(Jul 2008 - Dec 2011) VP - Risk Management, Bangalore(Oct 2006 - Jun 2008) GM - Finance, Bangalore
  • American Express
    Relationship Leader - Global Reengineering And Six Sigma
    American Express May 1995 - Oct 2006
    New York, Ny, Us
    Associated for 11+ years with American Express India Pvt. Ltd. engaged in offers accounting and financial processes consolidation services to the American Express Company’s businesses.Joined as a part of the operational team, ensured business transition from overseas locations to India. Executed projects, implemented systems and maintained compliance with finance policies and SLA. Recruited, developed & trained team members. Received several senior leadership awards.Project ManagementLed multiple transition projects for critical processes from US, Europe, Asia and Latin America. Evaluated strategies for relocation to low cost center; improved CSAT score and enhanced revenue.Led Six Sigma improvement projects to ensure process re-engineering, standardization & improvement. Created Six Sigma Management Discipline compliant migration methodologyStrategic InitiativesWorked for global financial technologies, managed strategic quality plan and high level business plan for India and Japan/Asia Pacific and Australia region.Led GAFO/GRC, governance in controllership across 55 countries and GAFO consolidation; ensured cost savings.Consolidated work from high cost centre locations from UK, US, Argentina, Thailand and Hong Kong to India, achieved effective cost reduction. Process ImprovementMigrated time critical transaction processing, accounting & reconciliation processes for card members across JAPA, EMEA and US regionsDeveloped and implemented global & localized re-engineering and business process improvement initiatives. Managed processes through SQVF / product-process framework.
  • Imrb
    Senior Accounts Officer
    Imrb Mar 1992 - Nov 1994
    London, Gb
    Associated for 2+ years with multi-country market research, survey and business consultancy firm that offers a range of syndicated data and customized research services. Led initiative of reconciling high amount of outstanding advances against field payments. Maintained accurate books of accounts. Introduced internal controls & financial procedures. Managed funds, created fund flow projections and ensured approval of all cash / advance payments. Initiated suppliers & field bills for timely payment. Monitored prioritization and release of funds to the vendors and field office staff.Prepared and submitted MIS and reports and facilitated senior management in decision making. Conducted ageing analysis of account receivables and adequacy testing of provisions. Coordinated with auditors to ensure seamless audits.
  • Cimmco Birla Limited
    Accountant
    Cimmco Birla Limited Jul 1987 - Feb 1992
    Worked in Accounts department, automated books of accounts and tested new accounting softwares. Prepared budget and MIS.

Arun Tyagi Skills

Internal Audit Enterprise Risk Management Operations Management Business Process Improvement Leadership Risk Management Six Sigma Bpo Business Strategy Team Management Finance Management Outsourcing Information Security Organizational Reengineering Customer Relationship Management Contract Management Crm Mis Performance Management Service Delivery Strategy Business Transformation Management Information Systems Legal Global Regulatory Compliance Company Secretarial Contract Compliance Physical Security Transitions Offshoring Transition Management

Arun Tyagi Education Details

  • Amity University
    Amity University
    Finance
  • Delhi University
    Delhi University
    Commerce
  • Ramjas School
    Ramjas School
    General

Frequently Asked Questions about Arun Tyagi

What company does Arun Tyagi work for?

Arun Tyagi works for Firstsource

What is Arun Tyagi's role at the current company?

Arun Tyagi's current role is Operations Management | Business Strategy | Risk Management | Process Transition & Re-engineering | Leadership.

What is Arun Tyagi's email address?

Arun Tyagi's email address is ar****@****ail.com

What is Arun Tyagi's direct phone number?

Arun Tyagi's direct phone number is (502) 499*****

What schools did Arun Tyagi attend?

Arun Tyagi attended Amity University, Delhi University, Ramjas School.

What skills is Arun Tyagi known for?

Arun Tyagi has skills like Internal Audit, Enterprise Risk Management, Operations Management, Business Process Improvement, Leadership, Risk Management, Six Sigma, Bpo, Business Strategy, Team Management, Finance, Management.

Who are Arun Tyagi's colleagues?

Arun Tyagi's colleagues are Katherine Sanders, John Selwyn, Jacquline S, Karanbir Singh, Subinlal Sukumaran, Gordon Dsouza, Dikchant Rai.

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