Solid-state amplifier startup of 2013 for defense and aerospace, comprised of 50% staff from previous employer • Orchestrate day-to-day product operations for 400+ made-to-order units per month: order management, set master schedule, organize production plan, oversee finished goods, conduct global fulfillment logistics• Exceeded monthly revenue goals 20 months in a row with an average of 112% performance• Restructured manufacturing plan to output 16% more units per year, steadied cost margin and improved on-time delivery from averaging 21 days late to averaging 31 days early• Systematized return merchandise process, improving it to include more preliminary troubleshooting and coordination of remote solutions resulting in fewer returns from previous years, and reducing average in-house repair time from 16 days to 11 days• Implemented KPI dashboards and reporting tools utilizing Excel, Tableau and Salesforce relating to revenue, factory output and capacity planning, forecast planning and C-level charts/graphs to accurately build at risk• Customer account maintenance: in-house contact for order and repair status and/or needs, accounts receivable, advance payment collection, flag at-risk accounts• Identify continuous improvement opportunities for short and long-term organizational operations, partnering cross-functionally with other department leads for process and procedure refinement and efficiency, defining problems areas, reducing bottlenecks, hiring recommendations, staff development and mentorship• Coordinate three annual trade shows: Washington D.C., Amsterdam, Singapore

Private equity investment business with financial interests in security, technology and tourism• Manage day-to-day operations of small business including full responsibility for Administration, Human Resources, Accounting and Legal functions• Personal assistant to CEO: travel, property management and vehicle maintenance

Employed virtually and working after my full-time job, TRG was a fun project to work and consult on. It allowed me to utilize many of the administrative skills I already had, and build upon the BI/Data Analyst coursework I was concurrently learning at UCSDx. TRG offers services to navigate California’s Employment Training Panel (ETP). In my role I thrived on compiling accurate datasets and setting forth a scalable procedure for future data management. ▪ Extracted and transformed client data from submitted materials into in-house database with 92% accuracy▪ Examined and deciphered inaccurate and/or missing data to compile a complete dataset▪ Uploaded, tracked and maintained client counts to ensure 99% matched accuracy of local and State’s database▪ Fostered client relations and provided support services▪ Wrote process improvements and assisted with training of staff

Wavestream allowed me to grow and develop my career through gaining a thorough understanding of business operations including logistics, administrative processes, customer service, and core business functions. The company had rapid growth between 2005 and 2011. My duties expanded and contracted as additional hires were made. On-going contributions and responsibilities listed here. Former titles: Director Inside Sales, Jan 2008 – Mar 2009, Duration 1 yr 3 mosMarketing and Public Relations, Jan 2006 – Dec 2007, Duration 2 yrsExecutive Assistant, Jul 2004 – Dec 2005, Duration1 yr 6 mosSelect highlights include:▪ 13th employee ▪ Orchestrated and scaled global order fulfillment process as company rapidly grew from $0 revenue to $70+ million annual revenue in 6 years. ▪ Forecasted and tracked revenue with created reporting tool to roadmap growth of company▪ Customer Support contact in factory for all returns, loan equipment and/or demonstration models▪ Coordinated and attended all annual tradeshows and related hospitality events: Las Vegas, Washington D.C., New York City, Amsterdam, Singapore▪ Spearheaded the creation and establishment of operations protocol for order fulfillment, shipping & receiving, tradeshows, and administrative operations including personnel files, hiring practices and protocol, employee appreciation, phone/voicemail programming and website updates▪ Fulfilled independently $90 million in orders and scheduled $70 million for shipment in 2009; remaining $20 million reserved for future revenue▪ Administrative Liaison for global branches: Israel Headquarters, Singapore Office, and China Subsidiary