Leading the Customer Care and Support team, at Transmit Data, bringing my past 15 years experience in several professional roles, applying creativity and exceptional project management, consultation, strategy and customer relations skills.Proven leader with 9+ year’s national US retailer experience in Executive and Multi-Unit Management, possessing a demonstrated record of delivering high performance results in sales, operations and team development. Leader in obtaining 2x’s projected sales forecast in the first year and running consistently above plan.Taking that dedication into a new direction in operations and project management in the online media world in 2013, overseeing key initiatives for the highest quality customer experience through exceptional service. Adept with the ability to increase revenue, profitability and customer satisfaction.Dynamic, creative, independent, driven, versatile, articulate, confident and trusted. Delivering service and support with the clear understanding of company’s vision and customer’s needs.Specialties: Leadership/Sales; Project Management; Client Relations; Strategic Planning/Development; Business Analysis; Oral/Written Communication; Organizational Development; Leadership Development; Microsoft Word/Excel/PowerPoint
Listed skills include Leadership, Merchandising, Management, Sales, and 38 others.
