Mark Harris, Mba Email & Phone Number

Orem, Ut, Us

Sebastopol, Ca, Us

Senior Product Manager over Certifications and BadgingPrinciple PM for creating and integrating a badging program for O’Reilly’s learning platform. Provided guidance and leadership in the stakeholder team for the hundreds of decisions necessary for the badging program and the badge vendor API work. Worked closely with the internal AI team on product requirements for a service to create over 7,000 course badges. Coordinated across the 12 engineering teams that contributed to the company priority project. Released the MVP in the abbreviated timeframe.Matured and grew the certification area of the learning platform, including growth of certification paths. Managed the 3rd party practice test partnership and worked closely with the internal editorial team to increase vendor coverage of certifications.Engineering team product point to prioritize and refine product requirements.Conducted user research for certifications. Worked in a pod of product manager, product marketer, and researcher to create and execute surveys and interviews. Implemented key findings including a more directed path through the content.

Lehi, Utah, Us

• Principle PM to re-platform E-Commerce website. Key leader in scope and vision designed to integrate with MLM needs, including customer volume, commissions, rewards, and ranks. Large scale project, 200+ contributors, and millions spent. Launched successfully to the US Market.• Direct and mentor 2 Product Owners and their development teams• Product Champion, representing all aspects of products internally and externally• Create and deliver to product roadmap, evangelize vision to all parties• Actively work to have alignment with Leadership, IT, Development teams, all other company departments/stakeholders• Lead PM for Black Friday for IT, and large scale annual events• Built whitelisting tool for events on shortened timeframe

Lehi, Utah, Us

Product Manager of E-Commerce

American Fork, Ut, Us

Senior Product Manager for all Microsoft Certification Exams: MOS, MTA, and MCE. Drive product growth of existing Microsoft Office Specialist Certifications for 2010, 2013, and 2016. Create MOS 2016 Exams starting with vision and outcomes, leading to strategy, execution, mileposts, and delivery to market. Pivot the MTA Program to introduce innovative Programming Exams.

American Fork, Ut, Us

Product Manager for all Microsoft Certification Exams: MOS, MTA, and MCE. Drive product growth of existing Microsoft Office Specialist Certifications for 2010 and 2013. Create MOS 2016 Exams starting with vision and outcomes, leading to strategy, execution, mileposts, and delivery to market.

American Fork, Ut, Us

Coordinate projects and priorities with multiple departments in a complex software company.Work with internal and remote teams to manage projects to completion.Timely communication, both verbal and written with native and nonnative English speakers.Manage stakeholder’s expectations and relationships.In a short time period, demonstrated history of completing projects on time, under budget.Trusted to make decisions impacting critical chain and budget constraints.Creative in ability to find solutions when multiple constraints are present.Successfully managed a large project which included a testing lab, content, and logistics for an international academic competition. Recognized by Senior Management for this accomplishment.Trusted with high profile and critical projects.

Business Process and Sales Consulting

Challenged to direct 2-day investing workshops and multiple day-long previews throughout the U.S. for 200 to 700 attendees. Consistently hit event goals and exceeded sales targets 50% of the time, generating revenues between $50K and $500K along with asset gathering of $2M to $15M and a yearly impact of $2B+ acquired through the brokerage firm. Introduced and hosted the sales workshop event, administered all onsite activities for event costs ranging from $10K to $20K and ensured an appropriate supply of materials for each event. Spurred small group discussions during breaks to respond to all product inquiries and generate sales. Documented all sales and event statistics from the field and communicated findings to senior management; provided performance improvement recommendations for future events. • Trained and mentored staff in selling skills, morale and attitude to establish a positive sales environment; resulted in exceeding targets of $1,500 per attendee.• Directed team to utilize a consultative sales approach to build strong customer relationships based on integrity and trust; subsequently improved sales results. • Spearheaded the implementation of an events checklist that improved overall event process and shared best practices. • Led discussions of 20 to 80 event attendees covering specific information and offering solutions to increase investing results.

Draper, Ut, Us

Presented 90 minute sales presentations to introduce and sell a 2-day investor workshop across North America. Leveraged superior presentation skills to respond to all inquiries; updated PowerPoint presentation daily to reflect changes in compliance and the financial market. Led rotating sales team through coaching and training to accelerate field immersion and drive immediate sales growth. • Attained results comparable to existing speakers in limited timeframe; ranked in the top 4 of 9 speakers companywide on a long-term basis. • Presented on the forex market in addition to stocks to expand presentation depth with only one additional speaker on the topic• Acknowledged by management for superior speaking and presentation skills.

Draper, Ut, Us

Managed team of up to 6 employees across North America and in English speaking countries around the world. Oversaw materials for each event, handled all logistics, reported event results to management team and maintained sales contracts. Led training sessions on sales techniques and proper customer interaction. Traveled extensively from 2000 to 2002 to promote investor workshops internationally. • Instrumental in growing the Investools brand to the leader in investor education by cultivating strong customer relationship and generating repeat customers. • Orchestrated Preview Team that registered attendees at free introductory events and accepted payment for investing workshop the following week.• Recognized as a leader and resource for the sales force and 4 other Preview Directors.• Developed sales training to maximize performance and strategies for selling into targeted verticals.

Mba, Business Administration And Management

Bs, Economics