Mir Mujtaba Ali

Mir Mujtaba Ali Email and Phone Number

Operations Executive @ Dubai Islamic Bank
Dubai, AE
Mir Mujtaba Ali's Location
Dubai, United Arab Emirates, United Arab Emirates
Mir Mujtaba Ali's Contact Details

Mir Mujtaba Ali work email

Mir Mujtaba Ali personal email

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About Mir Mujtaba Ali

Throughout my career spanning over 12 years, I have gained extensive experience and achieved notable success in various areas such as new account management, sales, customer service, and administration. These diverse skills have been developed through my roles within the Electric Vehicle (EV) industry and other sectors. New Account Management:I possess strong abilities in managing new accounts, as demonstrated by my talent for identifying and nurturing strategic partnerships. I have a proven track record of acquiring new clients and fostering long-term relationships. This involves deeply understanding client needs, effective communication, and tailoring solutions to align with their objectives. Sales:In my sales experience, I have consistently demonstrated a commitment to surpassing targets. I possess a deep understanding of the sales cycle, from prospecting and lead generation to negotiation and closing deals. Additionally, I excel in creating and implementing sales strategies that maximize revenue while prioritizing customer satisfaction. Customer Service:Exceptional customer service is a cornerstone of my professional approach. I have the ability to empathize with customers, address their concerns effectively, and ensure their satisfaction. I am skilled at turning challenging situations into opportunities to exceed expectations, fostering strong customer loyalty. Administration:Within the realm of administration, I have consistently excelled in streamlining operations and improving efficiency. My attention to detail and organizational skills have allowed me to implement smooth office procedures, manage documentation meticulously, and ensure compliance with legal requirements. Additionally, I have experience in personnel management, including overseeing attendance tracking and conducting performance evaluations to cultivate a productive work environment. Collectively, my expertise in new account management, sales, customer service, and administration positions me as a versatile professional capable of making significant contributions to organizational growth and success. I am eager to apply these skills to the unique challenges and opportunities within your company, furthering its mission and objectives.

Mir Mujtaba Ali's Current Company Details
Dubai Islamic Bank

Dubai Islamic Bank

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Operations Executive
Dubai, AE
Mir Mujtaba Ali Work Experience Details
  • Dubai Islamic Bank
    Operations Executive
    Dubai Islamic Bank
    Dubai, Ae
  • Eveium Smart Mobility A Meta4 Holding Group Company Dubaiuae
    Manager Sales & Administration @ Eveium Smart Mobility
    Eveium Smart Mobility A Meta4 Holding Group Company Dubaiuae Nov 2021 - Mar 2023
    Hyderabad, Telangana, India
    - Spearheaded the establishment of a robust dealership network, handling negotiations, agreements, and performance assessments.- Successfully orchestrated agreement signings, profit negotiations, and dealer evaluations to cultivate strategic partnerships.- Managed the full spectrum of operations, including attendance tracking, legal documentation, and office procedure implementation.- Provided hands-on support to office staff, offering guidance and mentorship for optimal performance.- Took on the role of Sales & Service Trainer, ensuring alignment with brand standards and service excellence among newly appointed dealers and staff.- Delivered comprehensive training programs to enhance product knowledge, customer interactions, and service efficiency.- Acquired valuable insights into the electric vehicle industry, focusing on innovation, sustainability, and customer-centric approaches.- Made substantial contributions to the growth of the electric mobility sector through effective business development and elevated customer satisfaction.
  • Metaminds Software Solutions Ltd.
    Sr.Operations Executive
    Metaminds Software Solutions Ltd. Jul 2016 - Jun 2020
    Hyderabad Area, India
    Sr. Operations Executive at Metaminds Global Solutions, Inc. from July 2016 to June 2020. In this role, I handled multiple clients and assisted them with their queries related to travel requirements. I provided them with options for rescheduling and cancellation of tickets and answered their queries related to travel.- Managed diverse clients, addressing queries related to ticket rescheduling, cancellations, and travel requirements.- Conducted research and presented travel options, ensuring accurate bookings and reservations.- Maintained high-quality interactions through calls and emails, consistently meeting customer needs.- Oversaw process adherence, maintained quality control, and monitored competitive rates.- Delivered world-class customer service, promptly resolving issues to maximize satisfaction.
  • Nabrman Fashion & Design
    Marketing Executive
    Nabrman Fashion & Design Apr 2014 - Mar 2016
    Dubai (Uae)
    I started my sales and marketing career witht Nabrman Fashion and Design, Dubai. In this role, I was responsible for managing social media marketing campaigns, sales, and contracts with different boutiques in and around GCC. I maintained and renewed boutique contracts annually and negotiated percentages on sale or rent. I also researched and negotiated shipment charges for the consignment sent to the boutiques in UAE and GCC.- Orchestrated social media campaigns and engaged with boutiques across the GCC.- Skillfully negotiated contracts, managed inventory, and coordinated shipments.- Maintained and communicated employee discount contracts for government organizations.- Conducted staff training, maintained visual displays, and managed events.- Formulated B2B opportunities and proposals in the GCC and UK.
  • Unisys Global Services India
    Sr.Help Desk/ Technical Support Analyst/Service Desk Analyst
    Unisys Global Services India Nov 2008 - Nov 2012
    Hyderabad Area, India
    I worked as a Customer Service Specialist at Unisys India Pvt. Ltd. in India from November 2008 to November 2012. In this role, I provided first-level technical support for global IT infrastructure supporting 35,000+ employees throughout the globe. I handled over 1,000 calls per week and averaged 200+ calls daily. My experience at Unisys India Pvt. Ltd. helped me to develop skills such as troubleshooting hardware, software, and connectivity issues for Windows NT, resolving complex issues by providing exceptional customer service, providing special assistance to key departments, including Executive Support, and supporting remote access using Dialup/VPN.- Provided first-level technical support for global IT infrastructure, consistently handling over 1,000 calls weekly.- Resolved complex issues with exceptional customer service.- Achieved promotion to the role of Technical Advisor, delivering expert guidance.- Supported remote access and maintained robust communication channels.
  • Image Solutions
    Sales Executive Cum Customer Care Representative
    Image Solutions Nov 2007 - Sep 2008
    United Arab Emirates
    As a customer service representative with experience in sales and administrative support, I am dedicated to providing exceptional customer experiences while maintaining efficient and organized office operations.- Effectively managed client meetings, sales, and customer orders.- Expertly resolved customer issues, documented trends, and proposed improvements.- Handled clerical duties, coordinated meetings, and maintained records.

Mir Mujtaba Ali Skills

Service Delivery It Service Management Itil Management Team Management Incident Management Technical Support Windows Server Active Directory Service Desk It Operations Sla Vendor Management Business Analysis Customer Service Leadership Networking Crm Marketing Troubleshooting Project Management Business Development Microsoft Office Business Strategy Strategic Planning Team Building Outsourcing Team Leadership Operations Management Social Media Microsoft Excel Customer Satisfaction Situational Sales Negotiation Teamwork Training Talent Management Marketing Strategy Market Research Negotiation Social Media Marketing Talent Acquisition Recruiting Performance Management Sales Process Improvement Employee Relations Technical Recruiting Strategy Project Planning New Business Development

Mir Mujtaba Ali Education Details

Frequently Asked Questions about Mir Mujtaba Ali

What company does Mir Mujtaba Ali work for?

Mir Mujtaba Ali works for Dubai Islamic Bank

What is Mir Mujtaba Ali's role at the current company?

Mir Mujtaba Ali's current role is Operations Executive.

What is Mir Mujtaba Ali's email address?

Mir Mujtaba Ali's email address is sa****@****o.co.in

What schools did Mir Mujtaba Ali attend?

Mir Mujtaba Ali attended Kalinga University, Raipur, Kalinga University, Raipur, Itil, Board Of Intermediate Education.

What skills is Mir Mujtaba Ali known for?

Mir Mujtaba Ali has skills like Service Delivery, It Service Management, Itil, Management, Team Management, Incident Management, Technical Support, Windows Server, Active Directory, Service Desk, It Operations, Sla.

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