Robert Page Email & Phone Number

Greater San Diego Area

Leads IllumeSense’s virtual care platform development. Contributes to sustainability of IllumeSense’s long-term business goals. Provides leadership and vision to ensure scalability and reliability of the Information Technology, Cyber-Security and big-data analysis solutions offered by IllumeSense, with emphasis on data integrity, security and confidentially needed by our customers.

Las Vegas, Nevada Area

Projects as Assigned in support of Bigelow Space Operations.

Las Vegas, Nevada Area

As Director IT Infrastructure. primary responsibilities include maintaining all critical IT infrastructure, data, network and system security. Ensuring availability and maintenance of two primary datacenters along with providing support and oversight for 18 properties. Led a team of senior Engineers and consultants and oversaw an Infrastructure budget. A highlight of noteworthy accomplishments: Multiple other infrastructure and organizational related initiatives related to virtualization, WiFi and storage solutions. Facilitated and defined plan for consolidation and migration efforts of corporate datacenters leading to significant projected annual savings on leased services.  Facilitated new Microsoft licensing contracts and commenced a Office 365 Exchange migration  Deployed Aruba Airwave to gain performance insights into 1500+ AP network Provided framework and roadmap for Data Loss Prevention and Right Management Services with Office 365 and Websense TRITON Oversaw extensive security audit/assessment conducted by security firm Rapid7. Websense TRITON solution deployment at all legacy properties Led re-deployment of WAN SRX Firewalls; Vendor remote access solution SecurePass;

Las Vegas, Nevada Area

Responsible for stake holder engagement, gathering requirements, drafting proposals, recommending technology and planning implementations of secure global business facing information technology solutions. Leads a team of IT technical engineers and solution designers in the support and operations of a private global network of information services. Optimized global Infrastructure support and delivery by assembling a 365/7/24 bimodal global team with support and delivery responsibility of mission critical systems. By insourcing this capacity was able to reduce target operational cost by more than 1.5 million dollars, while improving response and efficiency and overall quality of service leveraging ITIL v3 methodology. Implemented cost savings programs to reduce global hardware and software maintenance cost by more than 30 percent by renegotiating and restructuring contracts and services.  Designed and deployed secure reference architecture for development, test and production environments for a new standardized ERP/CRM system built around MS Dynamics supporting over a billion dollar per year of revenue, enabling, anytime, anywhere access. Designed and deployed high-availability/performance intelligent WAN solution leveraging Cisco and SilverPeak technologies, capable of supporting BIG data file replication and real-time applications globally while reducing cost and improving application performance.  Deployed high definition VOIP and Video conferencing and unified messaging solutions enabling global collaboration using Avaya, Lifesize, Lync and multiple cloud based and open source communication technologies; designed and delivered multiple advanced Crestron automated media rooms for boardroom meetings and presentations. Designed and deployed a standardized developer toolset and test platform to support elastic high performance compute, analytics and graphic rendering capability that reduced product to market lifecycle by months.

Las Vegas, Nevada Area

Promoted into an expanded leadership role, overseeing America's IT operational team expansion and process maturity milestones. Established a new IT Security Engineer role to focus on analyzing security technology portfolio. Created a Service Delivery role and function focused on customer service improvements and timely fulfillment of request.  Created IP and data protection programs that included DLP systems from Websense, mandatory hard disk encryption tools for laptops and mobile devices. Established IEEE dot1x standardized secure network access topologies built using virtualized networks authentication, wired and wireless clients for private and guest networks. Standardized endpoint security with McAfee End Point protection and encryption; Created a BYOD policy and implemented program reducing mobile telecom cost Introduced tiered storage environments, combining EMC VNX, HP EVA/3Par SANs and Isilon NAS for a cost effective and high performance target architecture significantly reducing cost. Maintained backups with Symantec Netbackup, Legato, Veehm software. Introduced hybrid private and public cloud (IaaS & SaaS) to support production and development operations, virtualizing systems, storage and networks with VMWare, VCD, VDI and hybrid cloud technology, dramatically improved disaster recovery capabilities and system availability of mission critical services and applications. Established a “Gold” image and managed endpoint using Altiris Deployment server and migrated global desktops to Windows 7 / Office 2010

Las Vegas, Nevada Area

Assembled and developed a team of technical engineers and application administrators to return "in-house" previously outsource IT Support function. Oversaw a major refresh of key infrastructure components including build out of new backup data center and structured IDF's. Implemented a top to bottom refresh of LAN and Metro network topology, ensuring future proof capabilities for dynamic communications and voice and video applications. introducing new technologies such as HP Blade Systems, SAN technology; Network services such as Exchange, Communicator, Sharepoint, Distributed File Systems. Implemented enterprise monitoring and resource management tool sets and alerting using What’s Up Gold, SolarWinds, OpManager. NetMRI, and IP Address management. Oversaw the renovations of manufacturing facilities, including design and build of new backup datacenter and standardized IDF/Switch distribution closets. Established a Service Delivery and Helpdesk Call center to support 365/24/7 US staff with end point client and user account issues. Implemented a ticket tracking system and toll free call routing ACD agent support line. Improved first call resolution and hold times significantly over the previous outsource call center provider.

Las Vegas, Nevada Area

Technical engineering support; WAN enabled, Progressive Multi-Million Dollar Jackpot gaming system. Stabilized and maintain a legacy proprietary gaming system, while.planning and implementing next generation IP based, fault tolerant, continuously active slot based gaming environment.

Las Vegas, Nevada Area

Provided IT Support and technology solutions for Verizon Business Support Group to the U.S. Department of Energy facility in Las Vegas and at Nevada Test Site, Yucca Mountain, Nevada.

Greater San Diego Area

Consulting and integration of I.T. systems, storage and outsourced services to a large base of customers in financial services, hospitality, retail, security and manufacturing. Managed team of System Engineer's to support pre/post sales engagements.

Greater San Diego Area

Supervised final construction, launch and daily operations of a 300,000 sq. foot state-of-the-art Integrated Data Center (IDC) in San Diego, California. FirstWorld Communications, Inc.,provided Internet solutions and telecommunications connectivity.

Greater San Diego Area

UNIX, Sun Solaris System Administration for Level3 Communications; Part of the deployment team responsible for setup and daily administration of Level3 Communication's Corporate data center while Denver facility was being built.

Greater San Diego Area

Maintain Servers, workstations and network end users.

Greater San Diego Area

Maintain Servers, workstations and network end users.

Global Assignments

Aviation Ordnanceman First ClassAviation Warfare/Master Training SpecialistNAS North Island - Naval Air Maintenance Training Group (1990-95)VF11 Red Rippers (USS Forrestal CV59) - (1988-89)NAS Guantanamo Bay - Aviation Intermediate Maint Dept (1986-87)NAS Oceana - Aviation Intermediate Maint. Dept. (1984-85)USS Independence CV62 - Weapons Department G2 (1980-83)

Bsit, Information Technology

Ala, General, Liberal Arts

Guantanamo Bay, Cuba (annex)