Tom Sharp Email & Phone Number

Hartford, Ct, Us

Farmington, Ct, Us

Collaborating with clients for the growth of their business. Consulting on current and future Technology that aligns with clients' goals.Growing relationships old and new through purposeful engagement.

Shelton, Connecticut, Us

Focused on Enterprise and Complex Commercial Accounts which require a more consultative relationship. Partnering with clients to realize their business goals through the effective investment in and utilization of technology and resources. Leveraging a transparent approach to conversations, I’ve begun rebuilding ties frayed by lack of contact or consistent attention. Daily tasks include cadence calls, quoting, scoping, coordinating with technical resources, project check-ins, service issue escalation, training and documentation.Selected Accomplishments:- Develop a cadence of meetings with all managed clients resulting in better transparency and improved pipeline.- Growing relationships with various OEM partners enabling better strategic planning for specific clients and pro-spects.

West Hartford, Connecticut, Us

I strategically oversaw 4 out of top 20 high-profile account and orchestrated C-suite IT consultation for numerous clients as part of Managed Services Provider with focus on enhancing client service and satisfaction. Furthermore, I strengthened professional relationship and regular engagements with client executives. I also served as an escalation point for service relevant issues impacting client relationships; resolve delivery issues in timely manner. I was accountable to steer periodic business analyses with clients and stakeholders. Key Accomplishments:- Ensured conformance of client operations to organizational standards for providing secure and efficient working environment.- Provided best-fit technology recommendations as per customer requirements, which attained customer goals.

Glastonbury, Ct, Us

Key role in providing strategic direction for Kelser, including internal IT client environment, cross-functional teams, project management, workflow process optimization, and physical environment; reported directly to President. Provided advice and support to various business lines for achieving overall goals related to vendors. Examined data and risks associated with policies and programs to deliver recommendations. Drafted effective proposals regarding vendor services and practices. Oversaw property selection, contractor selection, build-out, and furnishing of new office space. Led alignment of strategic vendors and partners by coordinating corporate operational tactics/strategies to achieve maximum ROI from multiple independent programs. Created and maintained contract management, templates, procedures, and workflow processes for strategic vendor contracts. Established and fostered external relationships with strategic vendors. Guided staff and consultants for integrating activities with other departments to ensure successful implementation and support of project efforts. Stayed abreast of latest and effective negotiation strategies, relevant subject matter experts, and best practices. Kickstarted the CMMC assessment sales program through educational and consultative selling techniques. Closed net-new clients from across the Eastern Seaboard and Midwest United States. 60% of engagements closed via Teams meetings.

Glastonbury, Ct, Us

Appointed under new ownership after complete rebranding of company (formerly New Technology Systems); reported directly to company President. Drove Commercial and Enterprise sales teams, while coordinating marketing efforts to ensure viable growth trajectory. Recognized prospective new markets in collaboration with Executive team to determine customers’ requirements. Responsible for projected activity reports, contract status reports, sales activity reports, and supply and demand spreadsheets.

Glastonbury, Ct, Us

Glastonbury, Ct, Us