Julio Cesar Bermudez Email and Phone Number

Identify the client's needs to build value solutions, make commercial presentations to clients, generate value proposals and manage the delivery of the projects to be carried out with the Delivery team.

Identifies, understands, and defines customer needs in order to develop and maintain standard product demonstrations and materials to close business and increase revenue.

Develop and provide solutions to clients to help them to solve issues, create value, maximise growth and improve business performance. Provide strategic, unbiased and objective advisory I.T. services which assist organizations in improving productivity and overall performance.Responsible for the operations area, coordinating engineering and call center supervisors, selection of consultants for operations area, programming and verification of work shifts. Responsible for the project area.Principal AIMs*Communicate with clients to manage expectations, lead change efforts and ensure satisfaction.*Develop solutions for complex client situations to meet goals and objectives.*Interview the client's employees, management team and other stakeholders*Implement recommendations/solutions and ensure the client receives the necessary assistance to carry it all out*Provide the Technical resources to implement the projects.*Manage projects

Accomplish information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.Principal AIMs* SAP support team leader and Oversee the HelpDesk activities* Maintain organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.*Leadership the future SAP projects, enhancements, new SAP systems or Modules*Oversee the administration and maintenance of the company's infrastructure*Complete projects by coordinating resources and timetables with user departments and data center.*Preserve assets by implementing disaster recovery and back-up procedures and information security and control structures.*Recommend information technology strategies, policies, and procedures when identifying problems; evaluating trends; anticipating requirements.*Accomplish financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.*Maintain quality service by establishing and enforcing organization standards.*Oversee troubleshooting and provides expert support when necessary.*Interacts with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner

Responsible for defining, planning, tracking and managing the project, for identifying key resources and providing the direction where is required in order to meet defined objectives. Responsible also for the following tasks:- Participate in the project planning activities and manage the execution of the project according to plan - Manage relationship with project stakeholders, keeping them informed of progress and issues in order to manage expectations on all the project requirements and deliverables. - Create a project environment that enables peak performance by team members. - Proactively identify changes in work scope and ensure appropriate planning measures are taken to reassess and amend the scope of work requirements, budget and timeline. - Analyze risk, establish contingency plans and identify trigger events and responsibilities for initiating mitigating action. - Ensure proper use of project management methodology, standards, tools, processes and procedures - Align with BASIS team members, external hosting supplier and IT services, the requirements for infrastructure, networking and servers necessary, where all SAP solutions will be host

- Manages all outsourced SAP Service providers, ensuring that systems used are compatible with SABMiller requirements and are delivered consistently, at a quality that meets the business requirements - Accountable for end to end service delivery of the Global Solution- Functional deployment activities to implement the global solutions in Supply chain Planning interfaces with the Advance Planning external systems and toolkits to global development DPS. - Master data construction in templates for the global solution no SAP Advance Planning and tool kits systems to deploy them into the remediate SAP DPS system and production planning.

- Design, installation and implement of the logistics modules assigned to my responsibility in SAP Worldwide systems and their relationship with the global systems (APO, BW, EH&S) for Latinamerica Region. - Analysis of the As-Is business process and Design of To-be business processes Blue Print, including new roles and the interrelations with other countries, other SAP modules and other non SAP systems - Implementation of To-Be business processes including development of change management strategy, evaluation and selection of consultants, pilot test and projects for implementing new technologies. - Provide direction and supervision to team members, as required during the development cycle of assigned projects.- Define scope and requirements of new developments to meet changing business requirements and carry out detailed system design and write specs for developments, capability to perform configuration changes and prepare design specifications for ABAP Developments.- Coordinating international workshops with global project members and team leaders.- Documenting, change management and project management with SSM integrated to Landscape.- Take care of the accomplishment of legal - local requirements as well as the global rules -guide lines.- Provide day to day user support, as well as drive improved user productivity trough developing and implementing new business process and systems solutions, Organize user training programs and developing test plans and training materials- Provide support to the responsible of Detective / Preventive controls about the potencies violations to the system in modules implemented by my team.- Provide necessary coordination, facilitate interactive analysis and design sessions with representative of business line, functional units and other teams and consultants.- Work together with the others modules, in order to save the SAP Worldwide systems integrity.

Project member for implementation of SAP IM-WM TO-BE processes in SAP Americas Regional Project. Responsible for Applications, Infrastructure and technologies implemented. Security concept implementation in SAP systems, BASIS administering and DBA for SAP Legacy systems.

Installing, configure and administering SAP systems, DBA and Basis support for Latinamerican Region. Responsible for non SAP applications: Microsoft platform backend and frontend support, training and administering. Responsible for LAN, WAN and infrastructure. Responsible for helpdesk coordination and IT relationship with suppliers, purchasing and subcontracting IT services..