As Director of IT, I am responsible for all Information Technology, Applications, Security, DR and IT business decisions and risk assessment. • Lead Product Management & Software Engineering, CloudOps and Security Teams• Evaluated current Sage 100 ERP environment and shortcomings and presented Sage X3 with Manufacturing, CRM, ADC, and fully managed the implementation and delivered on time and under budget.• Work with Executive Leadership to develop & manage product strategy, roadmaps and technical execution plans• Developed and documented business processes• Implement Veeam Back up solution to replace Datto, $24k yearly savings.• Implemented secure Cisco Meraki fully meshed VPN PTP solution between sites.• Collaborate closely with customers and customer-facing teams to discover and prioritize high ROI problems-to-solve• Establish repeatable and effective operating models, methodologies, and processes between Product & Engineering for sustained velocity and quality• Implemented Darktrace AI for cyber security across all endpoints and messaging, including ransomware, email, phishing and threats to the cloud.• Establish and maintain IT operations including organizational structure, roles, and responsibilities.• Develop policies, standards, and procedures in concert with the CIO and Systems Architect.• Mentor and develop the team. Set expectations for ICs, support managers, and hold them accountable with focus and empathy.• Align practices and procedures to ensure work streams that cross IT functional boundaries are efficient, understood, and followed.• Develop escalation procedures to ensure issues elevated to the infrastructure group are processed according to appropriate SLAs for response and resolution.• Develop SLAs and KPIs for infrastructure services.• Prepare and manage infrastructure budget including hardware, software, and vendor services.• Manage and drive IT infrastructure initiatives.

As Director of IT, I am responsible for the entire IT infrastructure. I develop plans, and implement the overall strategic goals of an organization's Information Technology Infrastructure. Evaluate and recommend changes to current and future organization's Information Technology Infrastructure to meet the organization's needs. I manage the SAP ERP systems, network and systems infrastructure teams, and the desktop services including the helpdesk. Partner with peers across teams to leverage successful products and processes across Organizational Leadership disciplines. Establish guidelines and processes that ensure maximization of value to the business and mitigate the risks. Develop and maintain budgets, cost forecasts and resource needs. Assist with strategic financial decisions regarding investment in technical capital and resources. Collaborate with Business leaders to assess current capabilities against the business vision and develop plans to address gaps and help define medium to long term strategic direction of IT.

As a Senior Manager of Infrastructure, Networking and Security I develop plans, and implement the overall strategic goals of an organization's network system. Evaluate and recommends changes to current and future network requirements to meet the organization's needs. I manage the engineering and implementation of integrated global IT solutions that support the business strategy. Partner with peers across teams to leverage successful products and processes across Organizational Leadership disciplines. Establish guidelines and processes that ensure maximization of value to the business and mitigates the risks. Develop and maintain budgets, cost forecasts and resource needs. Assist with strategic financial decisions regarding investment in technical capital and resources. Assist in the assessment of benefit, risks and costs for the management of the portfolio of technology assets. Collaborate with other Technology leaders to assess current capabilities against the business vision and develops plans to address gaps and help define medium to long term strategic direction of global IT - with specific focus and emphasis on the technology infrastructure and its associated processes. Manage highly visible and complex programs while overseeing multiple projects at the corporate level. Balance technological and operational needs with financial control and communication needs. Negotiate complex contracts and manages vendor relationships. Collaborate closely with clients in strategic planning and shares accountability with them for benefit realization. Supervise multiple managers, and junior integrators completing business and technical analysis, and serve as the subject matter expert on all matters under responsibility. Provide leadership to the organization, client, and mentoring to junior members, while serving as a role model to the enterprise. Promote teamwork, both within own group and across Technology.

Hired as a manager for network and systems groups to manage engineers in everyday operations, reviewing and implementing deficiencies, implementing new technologies and maintaining 24/7 operations. Also responsible for MDF/IDF cable management, facility management related to IT including but not limited to Generator, UPS, PDU’s Transfer Switches, HVAC, Cooling Towers, and Rack Management.

Hired as a Systems Analyst and progressed to Director after 2 years. Managed network, systems and desktop groups in everyday operations, reviewing and implementing deficiencies, implementing new technologies and maintaining 24/7 operations.