Ricky Hightower Email & Phone Number

United States

Respond to customer inquiries, ensuring accurate and empathetic communication while maintaining a professional image.• Provide support for functional programs, including crisis response to maintain safe educational environments.• Collaborate with educational staff on curriculum development and implementation, focusing on vocational,technical training, and behavior modification.• Foster effective communication and working relationships with stakeholders, including administrators, schoolstaff, students, parents, and community organizations.

Orlando, Florida Area

* Responsible for serving as a reliable and knowledgeable liaison for vendors and sponsors* Solely responsible for customer relation aspect of any and all events under the T-Gaines brand* Assist Event Supervisor with any additional tasks required to deliver noteworthy events* Efficiently plan and execute events with staff, including those with over 2,000 attendees

3200 N. Alafaya Trail

* Planned and implemented promotional functions while coordinating marketing campaigns with leasing team.* Oversaw and reported on the effectiveness of marketing communications while being overall responsible for the brand management of the property.* Analyzed potential strategic partner relationships for outreach marketing.* Assisted with designing a wide range of promotional materials & social media ads for our communities’ outreach.* Maintained effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives.

Orlando, Florida Area

* Lease apartments including: Close the sale, secure lease agreement obtains required information availability report and process applications for approval (rental history, credit check and background check* Follow Bridge policies and procedures and comply with Fair Housing, state and federal laws* Assist the manager in the collection of delinquent rents* Gather information about market competition in the area* Assist in planning resident functions* Follow Bridge policies and procedures and comply with Fair Housing, state and federal laws

Leasing:* Greet and qualify prospects* Sign Leases and follow up with potential residents* Be familiar with availability and competitionRenewals:* Follow-up and negotiate with residents when necessary* Make initial contact with residents with renewals* Suggest and implement promotional and resident retention ideasMarketing:* Make and maintain outreach contacts for properties* Complete monthly market surveys* Shop properties and know my surrounding market * Suggest and implement promotional and resident retention ideasResident Relations:* Follow-up with move ins, work orders and assist in rectifying maintenance complaints *Planned and executed various resident activitesAdministrative:* Knowledge in Yardi System (Leasing,Pro-rate caluclator,move-in/move out, rent posting, ledger adjustment, NSF's, etc)* Proper lease preparation* Assist with legal notices typing and delivering * Complete building by building, move-in/move-out unit inspections

Orlando, Florida

• Maintained all social media sites for properties. • In charge of outreach marketing for knights Circle & Pointe at Central • Planned & participated for on campus and onsite events i.e.(Market Wednesday Day, Greek Life Outreach, etc)• Built and maintained relations with local supporting vendors.

Gainesville, Florida

• Served as the second in command for the administrative assistant .• Provided a comfortable and professional atmosphere for students to express concerns and frustrations. • Rectified multiple scheduling issues for ITE students and aided in course registration.

Responsible for counting, organizing and tracking inventoryManaged all Shipments coming in and out of the companyMaintained Inventory of 6 Warehouses in the entire Alachua CountyBeginners Experience in Forklift Operations

Ba, Criminal Justice Minor Sociology & African American Studies

Activities and Societies: Kappa Alpha Psi Fraternity Inc. MOI ( Men of Integrity) FACE's Modeling TroupeI was a member of a organization.

Aa Degree, Merchandising