Rick Abbott Email & Phone Number

Chicago, Illinois, Us

Rick has 30+ years of international strategic and mission-critical information technology and management experience, including both Fortune 500 and public-sector clients. He has significant experience in the Telecommunications, Financial Services, Public-Sector, Health Care, and Automotive industries, and over 18 years of IT sourcing experience including hardware, software, and services.His proficiency includes IT Strategy and Business Transformation, Global Business Services Design, Complex Strategic Sourcing, Vendor Negotiation, and Multi-National IT Portfolio Optimization.Rick’s commitment to AI education and establishing Centers of Excellence is demonstrated through his work in advising on technology sourcing strategies, ensuring technological advancement aligns with organizational goals and efficiencies.

Future Point Digital is a research-based consultancy positioned at the intersection of artificial intelligence and management science. We employ a human-centric, interdisciplinary, and outcomes-based approach to augmenting human and machine capabilities to create superintelligence. Specific areas of research include sentiment analysis, computer vision for facial emotion recognition, leveraging advances in deep neural networks (DNNs), convolutional neural networks (CNNs), etc. with a view towards enhancing organizational behavior and leadership.

Tysons Corner, Virginia, Us

Exeter, New Hampshire, Us

North Canton, Ohio, Us

Program lead for a $30M+ global transformation initiative to streamline the payroll, time & attendance, and leave management functions across 60+ countries. Program scope includes transformation of processes, policy, applications, and organizational structure.

Tysons Corner, Virginia, Us

Washington, Dc, Us

Lead technical consultant for the 5-year $400M+ application sourcing initiative for the Chief Information Officer Organization (CIOO). Sourcing scope includes all application development and maintenance for the FDIC across all business units. The focus is on application modernization including legacy migration and a move to Agile and DevSecOps approaches.

Rosemont, Illinois, Us

Formulated sourcing strategy and worked with IT leadership to execute outsourcing of technology assets and formulation of development and maintenance procedures for recently spun-off $450M corporation.

Program Lead for the $1B+ technology sourcing initiative for the Department of Information Resources (DIR). Sourcing scope includes two State run data centers, over 7,000 servers, 8 mainframes, wide-area network connecting State agencies to the data center and public cloud providers, network security, a pubic cloud manager, technology solution and application development service, and the state-run print/mail/digitization facility. Introduced innovative practices such as a modular and repeatable RFP structure, competitive dialog, collaborative whiteboarding sessions, industry and peer research, customer engagement, and “Evergreen” provisions.

Detroit, Michigan, Us

Program Lead for the remediation and deployment of a highly complex $30M global travel and expense solution supporting the GM enterprise, including process automation via SAP T&E application, standardized corporate card processes and technology, and the implementation of a global Shared Service Center. Realized savings of over $1.5M per year from initial 5 deployments.Program Lead for a $15M global new-hire Onboarding and responsible for the implementation and deployment of business process redesign, technology transformation and Shared Service deployment, including Robotic Process Automation design. Reduced onboarding time from an average of 42 to less than 15 days.Business Architecture Lead for a $10M HR Global Business Services function redesign, including addition of process automation capabilities across three global locations. Project lead for Germany Payroll work-stream activities associated with the Opel divestiture. All employee payroll and retiree pensions successfully transitioned with no processing errors.

Led organization responsible for enterprise technology automation solutions for clinical, mental health, and pharmaceutical solutions for correctional customers nationwide. Defined and drove the vision and implementation for customer solutions based on cross-functional collaboration between sales, operations and clinical functions. Directly responsible for all Customer Solutions staff, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.Owner of the comprehensive project management roadmap servicing all clinical business functions to ensure alignment and execution of all project management and implementation plans inclusive of their support of business objectives and IT strategies and associated budgets.

Eau Claire, Wisconsin, Us

Lead an IT operations, organization and capabilities assessment leading into an outsourcing assessment for a variety of IT functions that support this $1.5B global manufacturing leader. A key goal of the company was to drive operational excellence at all levels to support corporate strategies to drive new and better ways of working, while helping ensure the health and safety of employees, the environment and to promote manufacturing safety. The engagement incorporated Six Sigma methodology to improve business processes and to reduce errors as part of optimization, efficiency, and long-term sustainability. Expected IT savings of ~$250k per year due to lower labor costs and higher efficiency of existing personnel.

Miami, Florida, Us

Led IT benchmarking and transformation initiatives for multiple customers. Served in an advisory role to IT executives for organizational design, service delivery, and business technology alignment and automation.

Reston, Virginia, Us

Led successful outsourcing and transition/implementation of a $60M wireless billing platform, enterprise customer relationship management and data warehousing initiatives, including requirements definition, sourcing, vendor selection, and highly complex contract negotiations.

Led strategy, requirements gathering (business, process and technology) sourcing, selection and contract negotiation for SprintNextel’s prepaid wireless billing solution supporting the Sprint, Boost Mobile, and Mobile Virtual Network Operators (MVNOs) nationally that are built on the Sprint network.

San Francisco, Us

Overall client relationship lead for multiple implementations of packaged Telecommunications billing and revenue management software package.

Project manager and technical architect for implementing multiple "Big Data" solutions for commercial and Federal government customers.

London, Uk, Gb

Started global Business Intelligence organization, and grew into a +$2M revenue organization within 12 months .Developed global Business intelligence methodology.

Worldwide, Oo

Associate Partner in the Telecommunications industry practice, Data Warehouse and Business Intelligence service line. Served in various "Big Data" solution roles, including Program/Project Manager, Technical Architect, and Data Modeler.

Dublin 2, Ie

Programmer and database development manager for Fortune 500 clients.

Software programmer for commercial clients.

Us

Software developer for NASA space flight applications including control station software.