Responsible for driving order-to-cash cycle and overseeing professional services delivery in South & Deccan region including the implementation of Salesforce PSA and the upgrade of company's solution delivery framework. Directed a team of 6 project managers, overseeing a portfolio of projects valued at over 60mEUR in annual revenue. Cultivated a continuous improvement culture within the team, leveraging Lean principles and Kaizen to improve process outcomes. Mentored and coached project managers on best practices, improving team delivery cadence and consistency. Established and curated strategic partnerships with key accounts in the region which resulted in over 12mEUR additional revenue.

Managed large-scale, complex health technology projects, steering diverse teams of internal specialists, external suppliers and customer representatives, and fostering a collaborative environment. Managed 60+ projects valued at over 50mEUR. Devised risk management protocols to identify and mitigate project risks, preventing and reducing potential cost overruns and handover delays. Led order-to-cash cycle for Market Sri Lanka, delivering 20+ projects valued at over 14mEur during tenure. Managed external parties like subcontractors and partners with complex, customized contracts. Authored and implemented new SOW, was recognized and adopted as standardized work system.

Responsible for leading end-to-end delivery of medical devices and integration solutions for customers throughout the Deccan region. Implemented effective project management methodologies, including agile and waterfall, to ensure project success and improved CSAT. Supported revenue and cost forecast process for assigned projects.

Assisted the Project Managers in end-to-end delivery of medical devices and integration solutions for customers in the region. Participated in the development of company’s project management framework.