Sivan K. Email & Phone Number

United Kingdom

As the General Manager of Touch Stay, I am committed to revolutionizing the way hosts and guests connect in the vacation rental industry. With a passion for technology and customer experience, I lead our team in developing innovative digital guidebooks that enhance communication, streamline operations, and elevate the overall guest experience. Our platform empowers hosts to provide valuable, personalized information to their guests, ensuring memorable stays and fostering stronger relationships. With a background in strategic leadership and a drive for excellence, I am dedicated to driving growth, fostering innovation, and maintaining our position as a market leader in the hospitality sector. Let’s connect and explore how Touch Stay can enhance your guest experience and streamline your operations.

United States

As CEO and CPO of NextGen PMs, I lead a boutique consulting firm dedicated to redefining product management and driving growth for startups and businesses. With a focus on innovative strategies, I spearhead efforts to tackle the unique challenges our clients face, leveraging over 17 years of industry experience. My role involves guiding our talented team towards delivering bespoke solutions that enhance client engagement, optimize email marketing, and streamline the path to scalable success. Passionate about creating value and sustainable growth, I ensure that NextGen PMs remains at the forefront of product management consultancy.

Delaware, United States

✅ Vision and Product Strategy: In this role, I was responsible for creating and leading the vision and product strategy of the startup, ensuring that our product offerings were closely aligned with the company's long-term goals.✅ Product Roadmap: I meticulously developed, prioritized, and maintained an efficient product roadmap, which served as a dynamic blueprint for our product development efforts, adapting to ever-evolving business objectives.✅ Customer Research: To understand our target audience better, I conducted focus groups with potential customers, allowing us to gather crucial insights and refine our products based on direct feedback.✅ KPI Improvement: By optimizing the UI and UX of our user platform, I achieved significant enhancements in KPIs like conversion rates, bounce rate, average time on page, and engagement rate, resulting in measurable and substantial growth.✅ Lead Management Tool: In response to the unique needs of real estate agents, I designed and developed a customized lead management tool, which not only showcased my technical and design proficiency but also demonstrated a deep understanding of the real estate industry's requirements.

Bulgaria

✅ Vision and Product Strategy: In my role as CPO, I've been the architect of our company's vision and product strategy. This foundational responsibility involves setting a clear and inspiring direction for the company, aligning it with market demands, and identifying new opportunities. By constantly monitoring industry trends and consumer needs, I've steered Tick Tech toward pioneering product solutions that remain ahead of the curve.✅ Team Management: Central to my tenure as CPO has been the development and leadership of dynamic product and project teams. This entails not only recruiting top talent but also fostering their growth through training and mentorship. By empowering our teams, I've ensured that they are well-equipped to execute our product strategy effectively, promoting innovation and collaboration within our org'.✅ Product Roadmap: Crafting and maintaining our product roadmap have been an essential aspect of my role. This roadmap serves as the compass guiding our organization, ensuring that every team member understands the strategic priorities and product development timelines. By regularly assessing and adjusting this roadmap, we stay agile and responsive to market changes.✅ Product Development: At the core of my role is the hands-on design and development of innovative products. I've leveraged my knowledge and experience to spearhead projects that align with our company's vision and meet the evolving needs of our customers. By championing a user-centric approach and fostering a culture of experimentation, we've consistently delivered groundbreaking solutions.✅ Operational Infrastructure: The establishment and maintenance of a robust operational and business infrastructure has been critical to our product development and overall growth. This involves defining efficient processes, implementing the right systems, and creating structures that support our product teams. These efforts have streamlined our operations and optimized resource allocation.

✅ Building and Leading a Company: In this role, I successfully founded and led Naxex Technological Development, a company comprising 300 employees. My responsibilities included overseeing cross-functional teams, such as development, QA, BI, product/project management, IT infrastructure, human resources, accounting, customer service, and technical support. This encompassed establishing and maintaining efficient workflows across departments, fostering a collaborative environment, and driving the company's growth.✅ Product Management Leadership: I provided visionary leadership to three dedicated teams of product managers responsible for conceiving and delivering cutting-edge trading and marketing platforms. This involved setting the product strategy, guiding the development process, and ensuring the delivery of innovative solutions that met market demands.✅ Agile Methodology Implementation: I spearheaded the implementation of the Scrum development methodology across all our development teams. This transition enhanced our product development processes by promoting efficiency, flexibility, and faster adaptation to changing market dynamics. It facilitated a culture of continuous improvement and iterative development.✅ Operational Planning: Managing technical and customer service tasks for a vast workforce of approximately 1,500 employees was a challenging yet rewarding aspect of my role. I devised and executed comprehensive operational plans to optimize productivity, streamline workflows, and ensure top-notch customer service, thereby contributing to the company's sustained success.✅ Company Operations Establishment: At the inception of the company, I played a pivotal role in establishing robust business and operational procedures. I founded various departments and KPIs for each department. My role extended to ensuring the monitoring and achievement of these KPIs, fostering a culture of accountability and performance-driven operations.

Israel

✅ Work Procedure Management: Designed comprehensive work procedures for key departments, ensuring alignment with objectives and fostering collaboration.✅ Efficiency Improvements: Introduced Scrum and Kanban methodologies, enhancing efficiency and responsiveness to market dynamics.✅ Product Management: Led a team in shaping and enhancing the product portfolio, keeping the company competitive.✅ Trading Systems Development: Initiated cutting-edge trading systems, expanding market reach and client offerings.✅ Technological Infrastructure Transformation: Oversaw a comprehensive infrastructure transformation for future growth and efficiency.✅ Cloud Infrastructure Utilization: Leveraged open-source cloud infrastructure for high availability, cost reduction, and effective management.✅ Disaster Recovery: Developed robust disaster recovery plans for swift business continuity in unexpected disruptions.✅ Business Continuity Planning: Contributed to a comprehensive plan for handling various disasters and safeguarding the company's interests.

✅ Promotion and Career Progression: In recognition of my outstanding performance, I swiftly ascended the ranks within FX Solutions. Beginning as a Project/Product Manager, I advanced to the role of Team Lead in 2008 and subsequently assumed the pivotal position of Director of Operations in 2009. This career progression underscored my ability to lead, manage, and deliver results consistently.✅ Product Development Management: My primary responsibility entailed crafting and managing comprehensive product specification documents and development schedules. My meticulous approach ensured that the production process adhered to design requirements and launch plans, reinforcing our commitment to achieving project goals with precision.✅ Product Roadmap: I led the creation of a highly efficient and strategic product roadmap. This roadmap was instrumental in guiding product development initiatives from inception to completion, all while adhering to company guidelines and objectives. It provided a clear and organized path for our team to follow in executing projects.✅ Team Leadership: As the director, I oversaw a team of five dedicated product and project managers. My leadership style involved chairing weekly progress meetings, setting clear goals, managing task schedules, and motivating team members. This approach significantly enhanced team productivity and efficiency, ensuring the timely delivery of quality products.✅ Market Research and Product Evaluation: Staying attuned to industry trends and market dynamics was a core aspect of my role. I actively engaged in researching market trends, analyzing competitor strategies, and evaluating design concepts to ensure our products remained competitive, valuable, and aligned with evolving market demands.