I am reliable, committed and trustworthy with excellent organisational and time-management skills. Many years’ experience of working in a blue chip account development has given a strong customer service focus, and a thorough knowledge of general business practice. During my career I have achieved to date:• Development of North Leeds First Class Learning to one of the most recognised, and preferred, after school tuition providers in the North Leeds area. Despite strong High Street competition, the franchise has performed consistently for over 12 years, with zero advertising spend. Many of our students are referred by parents, other students, and teachers. • Recruitment and training of key assistants – usually 2nd / 3rd year university – to fully support a wide range of students by ability and age• Responsibility for developing the First Class Learning maths materials, and overseeing the change from computer generated ‘drill sheets,’ to fully scaffolded national curriculum based modules. These have been adopted by 98% of centres nationally, and cited as the main reason for new Centre Managers to join the franchise (including some franchisees joining from our competitors)• Development of 3minutemaths YouTube channel to, currently, 77000 subscribers. It is anticipated that the channel will grow to 100,000 subscribers by mid-2022. The market is increasingly saturated with 500 hours of content uploaded every minute – I’m delighted that a small maths channel is growing significantly• Development of 3minutemaths.co.uk website, and own materials, to 3200 email subscribers both UK and overseas• Creation of a free weekly newsletter, to 3minutemaths.co.uk subscribers. This has generated good responses, and email conversations, with subscribers from UK, Europe, Africa and Australasia • Ongoing one to one tutoring of students for private school entrance exams, including Leeds, Heckmondwyke and Clitheroe Grammar Schools, as well as Eton College• One student achieved a 90% bursary to study at Leeds Grammar School• Development of ‘MathsWrap’ product - a device to encourage children to learn multiplication tables• The highest value single order (c£350k) resulting in nomination of “Award for Excellence” sponsored by Epson UK. • Interview, recruitment and training of 8 sales personnel (Internal & External)• Implementation of Customer Relationship Management IT Strategy (Maximiser Software)• Established Primary Presentations (North) Limited and achieved £180K profit in first year within a new area – this contributed over 1/3 of overall group profit
