Benjamin A. Espinosa Email & Phone Number

Santa Fe Springs, Ca, Us

Direct responsibility for Residential/Commercial Resilient Flooring sales development in Southern California. I am responsible for business development in my market. I represent winning brands like AHF Products Armstrong Flooring, Metro Flor, Flexco, US Rubber, Sika, TEC/HB Fuller and Paradigm Waterproof Flooring. I have specified winning products for high profile projects throughout Southern California. I provide total sales and service for accounts within my territory, including: Product knowledge presentations, technical consulting, merchandising, specifying and sales consultation.

Lancaster, Pa, Us

Sales Planning and Execution in coordination with Product Management, Marketing and Armstrong Distribution Partners in the West Region of the United States. Development and implementation of go to market sales strategies with Armstrong distribution partners. Sales coaching, training and support for Distribution Sales Representatives throughout the Western Territory. Target account identification, qualification and development. Pricing approval management and execution. Drive sales through targeted promotions, sales training and planning. New business development through market share/growth and conversions.

Lancaster, Pa, Us

-Sales support and management of over 70 retail floor covering stores.-Drive incentives and California specific promotions to increase sales and success-Coordinate CCA initiatives for AFP West-Team training and coordination-Marketing and Merchandising management-Responsible for sales growth-Conduct product knowledge training to sales professionals on all of Armstrong's residential floor covering products.-Build and manage merchandising displays, coordinate the build and any showroom layout changes.Logistical support.-Customer Service support, Floor claims inspections and reports.

Santa Monica, California, Us

-Drive sales of energy efficiency programs and projects throughout key markets in California-Focus on California specific programs for Energy conservation such as EETAP, Prop. 39, Title 24 and AB 1103-Improve market awareness and promote education about Energy Efficiency Programs-Manage field operations and develop work flow process for ongoing projects-In field operations management and subcontractor control through PERT and CPM project management tools

We are a full service Floor Covering Company based in Southern California. We offer flooring products from all the major flooring manufacturers to the consumer. We also see each project through sales to installation, and support each project with proffessional project management.

I was the Customer Service and Warranty Manager for luxury home builder New Millennium Homes. I managed the warranty and claims processes for The Oaks of Calabasas. I managed a team to implement simple warranty repairs to extensive remediation and construction projects covering all aspects of construction. Quality walk through's, Homeowner orientation meetings and inspections were preformed by my team for every home in the development.Extensive knowledge of Residential Construction through all phases of construction, from rough grade to finishes. Extensive experience in home inspections and investigating construction defect claims. Subcontractor and employee management in order to achieve specific goals and maintain a high level of quality for all homes under my supervision.Weekly interaction with the CFO and CEO of New Millennium Homes, providing detailed reports and statistics for my department.I worked closely with the General Superintendents of Construction in order to resolve construction modifications and problems.

Denver, Co, Us

Manage and coordinate the repair and completion of service items for new homes. Complete Home owner orientation's and quality inspections for every home under my supervision.Schedule and complete punch-list items. Manage Subcontractors and homeowners to avoid litigation. Write detailed reports and work orders. Purchase order management amd tracking. In house presentations.

Preform repairs and inspections on new flooring for Builders.Coordinate with Builder representatives for the settlement of warranty claims. Write detailed reports for material claims, and warranty repairs. Provide Customer Service to homeowners and builders. Extensive knowledge of Flooring installation procedures and material applications. Skilled repair work preformed including carpet repairs, wood and tile replacement.

Successful development of internal customer service procedures for company wide implementation.Hired and trained employees and managed up to 12 staff.Instrumental in re-organization of local customer service department, resulting in the consolidation of satellite offices under my supervision.Direct interaction with large homebuilders such as D.R. Horton, Centex Homes, Pulte Homes, John Laing Homes, Shea Homes, Olsen Company, Griffin Homes, CPH, and many more. Project management in order to eliminate warranty claims by builders and consumers.Responsible for building relationships and negotiating conflict resolutions with builders & homeowners.

Contracted and installed new floor covering for various clients.Personally assessed each installation with the home or business owner assuring customer satisfaction.

Assisted with the installation and repair of new floor covering in various commercial and residential buildings.