Deena Cox Email & Phone Number

Powdersville, South Carolina, United States

Powdersville, South Carolina, United States

-Interact with crew members, customers, and vendors using “Tropitude” (Tropitude is the “mojo” that makes Tropical Smoothie Café fun and different! We work with energy and create a positive atmosphere.)-Deliver “Unparalleled Hospitality” to each customer that visits the café.-Prepare ingredients for all food and smoothies.-Assemble and serve fresh food and smoothies prepared to Tropical Smoothie Café’s standards.-Use proper sanitation practices to handle and prepare food.-Set up and monitor both food and smoothie workstations.-Clean and organize the kitchen, workstations, dining room, restrooms, and other areas in the cafe.-Follow the steps to operate the register including taking customer orders, accurately handling cash, and being responsible for the drawer.-Follow all safety and security policies set by the brand.-Perform additional tasks necessary to run the café.

Taylors, South Carolina, United States

-Execute arrival and dismissal process with added Covid-19 precautions, screening, and temperature check. -Portion and distribute morning and afternoon snacks to all classrooms in the center. -Monitor inventory of snacks and supplies. -Hand out supplies to the teachers. -Help control costs by limiting waste. -Pick up food orders and laundry as needed.-Troubleshoot and resolve technology issues

Clemson, Sc

-Develop strategic content and social media calendar for all posts regarding the business, events, holidays, etc.-Collaborate and coordinate with all locations to ensure cohesion through performance marketing-Design website and work closely with the builder to ensure all content is accurate and up to date-Overall community management (questions/comments on Instagram, Facebook, Google Listings, etc.)

-Prepare and serve cocktails and non-alcoholic beverages for guests and wait staff-Answer questions about drink items, making recommendations upon request-Maintain thorough knowledge in all aspects of the menu, common drinks, prices and ability to make recommendations-Check identification of guests in order to verify age requirements for purchase of alcohol-Attempt to limit problems and liability related to guests excessive drinking by taking steps such as persuading guests to stop drinking, or ordering taxis or other transportation for intoxicated guests-Create drink recipes and bar menus-Speak with guests to ensure satisfaction with food, drinks, and service, and to respond to complaints-Inventory and ordering of liquors and supplies-Coordinate the work of bar staff and other team members-Prepare cash receipts after the establishment closes, and make bank deposits-Maintain personal health and sanitation standards per current DHEC regulations-Review work procedures and operational problems in order to determine ways to improve sales, service, performance, and/or safety at weekly meetings.

Piedmont, Sc

-Pursue new opportunities for distribution and impact local market to up-sell and product visibility-Work closely with local distributor manager to collaborate on sales goals and objectives-Provide training to accounts on all products that includes ingredients and pairings, production process, history, quality and current trends-Ensure compliance of all alcoholic beverage regulations-Assist in executing impactful promotions and educational presentations at accounts

Tasting Room-Ensure that each guest has a perfect experience – and pass this along to staff-Be fully knowledgeable about the distilling process and be able to lead tours and train staff accordingly-Resolve guest concerns-Hire, train and manage staff-Scheduling-Human Resources-Oversee daily opening and closing procedures-Inventory Control-Managing purchasing and replenishment of merchandise-Control pricing and POS management-Manage money flowEvent/VIP-Plan and execute events both on and off premise-Staff events accordingly-Properly take care of special guests and VIP’s with personalized tours, etc.Cocktail Bar-Oversee daily set up and break down of bar-Create checklists for both-Maintain inventory-Track sales and costs-Create cocktails for the season-Train staff on how to make cocktails and be consistent-Attend weekly management meetingsMarketing / Events-Oversee marketing to bring in a diverse customer base-Social Media-Newsletter-PR-Media interviews, press releases, etc.

-Provide care for elderly, quadriplegic patient with Alzheimer's-Document and report all daily activities, meals, changes in health, etc. in order to collaborate with nurses and doctors on effective care plan-Look for signs and symptoms of disease or infection to ensure health and safety of patient

-Handle high volumes of calls in a timely, efficient manner-Consistently exceed the customer's expectations for their experience-Help turn dissatisfied customers into promoters of the company-Achieved performance rating of "leading" in business metrics year after year

-Leader and Supervisor of more than 35 employees-Proficiently executed daily management functions; including, but not limited to: customer service, implementation of labor cost controls, inventory, documentation of end of the month, weekly, and daily transactions, and forecasting of sales based on previous year's documents-Trained and developed all front of the house new hires and staff members-Handle staff scheduling and logistics of each shift based on forecast sales for the day

Associate Of Arts And Sciences - Aas, Health Services/Allied Health/Health Sciences, General, 3.685

A+

A+ certification

Net +

Net + certification