Chris Garner Email and Phone Number
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Chris Garner personal email
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At Technologent, my emphasis on cybersecurity and infrastructure management exemplifies a strategic approach to technology administration. My role encompasses robust security measures, including firewall and VPN management, critical for protecting organizational data. Disaster recovery planning and execution are integral to the position, ensuring data integrity and system resilience. Automation is a key aspect of my work; through scripting in PowerShell, I streamline operations, enhancing productivity and system performance. My strong communication skills are instrumental in liaising with cross-functional teams and translating complex technical concepts for diverse audiences. The recent transition to Technologent has allowed me to bring forth these competencies, ensuring efficient deployment and maintenance of software and systems.
Allegis Global Solutions
View- Website:
- allegisglobalsolutions.com
- Employees:
- 2862
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Allegis Global SolutionsRedmond, Wa, Us
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System Administrator Via SpacexTechnologent Aug 2024 - PresentIrvine, California, Us• Image desktops and laptops using PXE for efficient deployment.• Communicate with SpaceX users via Teams, Outlook, and in-person interactions.• Install and maintain a variety of software to ensure smooth operations.• Update JIRA tickets promptly to track progress and issues. -
System Administrator Via HoneywellWipro Jul 2023 - Jun 2024Bangalore, Karnataka, In• Managed network administration tasks including routers, firewalls, and VPNs for secure data transmission.• Implemented proactive security measures to prevent unauthorized access and malware threats.• Conducted disaster recovery planning and backup strategies for data protection.• Provided user support and training to enhance system knowledge and productivity. -
Desktop Support Technician Via University Of WashingtonMedasource Dec 2022 - Jan 2023Indianapolis, Indiana, Us• Supported hardware and user deployment from Windows 7 to Windows 8, ensuring smooth transitions.• Tested workstations with end user checklist via PowerShell, printers, etc., ensuring optimal functionality.• Verified LWS update and scan deployment, maintaining system security and efficiency. -
Layoff/Position EliminatedCareer Break Sep 2022 - Nov 2022
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Senior Product Support Specialist Via MicrosoftTech Mahindra Mar 2020 - Aug 2022Pune, Maharashtra, In• Supported global Teams workloads in the EDU space, triaging workloads to resolution and identifying bugs.• Escalated bugs and coordinated with Engineering Product Groups to mitigate regressions.• Scoped customers’ needs to recommend and implement solutions based on Teams and 365 services capabilities.• Led SME training to refresh team on new features and emerging issues. -
Product Support Specialist IiGoogle Via Artech Information Systems Mar 2019 - Mar 2020Morristown, Nj, Us -
Product Support SpecialistGoogle Via Artech Information Systems Feb 2018 - Mar 2019Morristown, Nj, Us• Quality checked outgoing product support responses to improve resolution times through operational process enhancements• Updated internal and external support documentation based on incoming requests to streamline support processes• Created canned responses and FAQs for common requests to expedite customer issue resolutions
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Customer Support EngineerNintex May 2016 - Apr 2017Bellevue, Washington, Us• Provided high-quality phone and email support for Nintex products, ensuring customer satisfaction• Acted as a liaison between product teams and customers, facilitating effective communication and issue resolution• Assisted the Sales team with online product questions and demonstrations, contributing to increased sales• Answered community and online support questions in forums, enhancing brand reputation and customer engagement -
Business Systems Analyst Via MicrosoftAtos Jul 2012 - Apr 201595877 Bezons, Fr• Represent Microsoft and/or Microsoft’s Business Partners, communicate with Microsoft customers via telephone, written correspondence, or email with regards to finding technical solutions• Facilitate resolution of complex technical issues in all areas of assigned Microsoft products and services by collecting the necessary documentation or reproducing the reported issue in house. • Analyze data, get to heart of issues, and tell the customer story to influence key stakeholders• Influence for impact, project management, testing, readiness, and local deployment -
Technical Support Engineer Via MicrosoftWimmer Solutions Nov 2010 - Jul 2012Seattle, Wa, Us• Facilitate resolution of complex technical issues in all areas of assigned Microsoft products and services by collecting the necessary documentation or reproducing the reported issue in house. • Work with multiple ticketing queues to receive, document, and resolve escalations• Create and update documentation for clients and internal colleagues• Analyze, research, troubleshoot, reproduce ad delivery issues -
Technical Support Engineer Via MicrosoftVmc Apr 2008 - Nov 2010Redmond, Wa, Us• Methodically approach, analyze, diagnose, and then resolve enterprise and non-enterprise clients' inbound calls• Created/completed requests with SLA and escalated customer tickets in a ticketing system -
Support AnalystVolt Workforce Solutions Dec 2007 - Mar 2008Buffalo, New York, Us -
Technical Support TechnicianWireless Data Services Global Sep 2006 - Nov 2007Baar, Ch•Located hardware/software issues, identified Network/application issues.•Provided clients high level of technical service by efficiently answering and troubleshooting telephone queries, e-mails and other media interactions.
Chris Garner Skills
Chris Garner Education Details
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Western Washington UniversityBusiness And Economics
Frequently Asked Questions about Chris Garner
What company does Chris Garner work for?
Chris Garner works for Allegis Global Solutions
What is Chris Garner's role at the current company?
Chris Garner's current role is System Administrator @ Technologent | Automation, Disaster Recovery, User Support.
What is Chris Garner's email address?
Chris Garner's email address is ch****@****oft.com
What is Chris Garner's direct phone number?
Chris Garner's direct phone number is +142557*****
What schools did Chris Garner attend?
Chris Garner attended Western Washington University.
What skills is Chris Garner known for?
Chris Garner has skills like Sharepoint, Troubleshooting, Customer Service, Online Advertising, Microsoft Office, Microsoft Exchange, Technical Support, Software Documentation, Account Management, Microsoft Excel, Powershell, Training.
Who are Chris Garner's colleagues?
Chris Garner's colleagues are Ronnie P., Jane Chua, Rupinder Soul, Peter Catherine, Irina Hristova, Amy Francis, Rachel Mann.
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