Rob H. Email and Phone Number
Rob H. is a Customer Care Manager for Kier Construction Western & Wales | Stakeholder Management | Supply chain collaboration | Ex HM Forces at Kier Group.
Kier Group
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Customer Care ManagerKier Group Dec 2023 - PresentSwansea, Wales, United Kingdom -
Senior Manager And Technical Advisor To The Head Of Establishment | Rsm | 2022- Nov 2023Honourable Artillery Company Mar 2022 - Nov 2023London, England, United KingdomProject Planning. Led and was responsible for the delivery of a Ceremonial Project of c400 personnel in direct support HM Queen Elizabeth II’s funeral (OPERATION LONDON BRIDGE). With oversight of all preparations and ensuring all knew the importance of communication, time, and resources throughout, the team were able to perform at the highest level, under extreme pressure and successfully delivered on time and within scope.Workforce/Welfare Support. Responsible for leading and managing a team of c450 personnel and a key member of the Senior Leadership Team with direct access to the head of the organisation. Was responsible for the training and welfare of the organisation to maintain capability levels required. This also included ensuring the technical aspects of the organisation were complete on time and up to policy standards. Continually provided 1-2-1 welfare support including signposting to other departments. The head of discipline, standards, and training. The organisation’s Fire Safety Manager and Trauma risk Management Coordinator.Relationship Management. Developed an omnichannel presence via the military’s internal networking system, “Defence Connect,” implementing as the preferred channel for workforce touchpoints, increasing visibility and engagement by 50% from the previous year. -
Warrant Officer Class 2 | Facilities | Equipment | Project Manager | Rqms | 2017 - 20221St Battalion Welsh Guards Jan 2021 - Mar 2022Windsor, England, United KingdomOperational Planning. Provided life support to the British Army, directing, and coordinating all equipment support, adhering to, refining, and amending policy such as the “Unit Equipment Care Directive” andensuring 100% accuracy for all accountabilities.Change Management. Led and delivered a Transition Project by implementing an electronic system (Microsoft Forms) which reduced the completion time of all internal audits such as weekly, monthly, and quarterly management checks of stores and specialist equipment by 50%.Resource/Equipment Management. Led, managed and responsible for delivering and recovering £1M+ of sensitive equipment to globally deployed teams. This required planning, risk management/mitigation and key Stakeholder engagement to enable free movement of all equipment from the UK to operations and back again. -
Equipment Manager And Instructor | Colour Sergeant | 2014 - 20171St Battalion Welsh Guards Jun 2014 - Aug 2017Pirbright, England, United KingdomWorkforce Management. Responsible for the delivery and quality assurance of a diverse and challenging curriculum at the prestigious Royal Military Academy Sandhurst to 36 Officer Cadets. Always ensuring the highest standards of leadership and instruction were displayed via “The British Army’s Values and Standards.” Continuous Improvement. Managed a series of continuous improvement strategies derived from training needs analysis. Remedial training and further personal development were the focus when feedback onperformance was given, which resulted in a 98% pass rate of all Officer Cadets. -
Administrator And Manager Of A 30-Person Team | Platoon Sergeant | 2011 - 20141St Battalion Welsh Guards Nov 2011 - Apr 2014Hounslow, England, United KingdomLeadership. Awarded the Queen’s Commendation for Valuable Service in the 2013 new year’s honours list for effective decision making and dynamic leadership displayed within hostile actions in Afghanistan. Mentoring. Led a specialist team that provided effective mentoring for international partners through the delivery of systematic training procedures, whereby a thorough understanding of the operational barriers were required to maximise capability and guarantee operational continuity. Communication. Effectively used communication to demonstrate empathy and to foster meaningful relationships. Able to encourage a values-based leadership approach at all levels of the partnered force’sorganisational structure and encourage empowerment and accountability within their leadership teams.
Rob H. Education Details
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Aberdare Boys School
Frequently Asked Questions about Rob H.
What company does Rob H. work for?
Rob H. works for Kier Group
What is Rob H.'s role at the current company?
Rob H.'s current role is Customer Care Manager for Kier Construction Western & Wales | Stakeholder Management | Supply chain collaboration | Ex HM Forces.
What schools did Rob H. attend?
Rob H. attended Aberdare Boys School.
Who are Rob H.'s colleagues?
Rob H.'s colleagues are Rens Kersten, Daniela Schärfer, Peter Wacca, Luke Brandon, Joshua Mcfarlane, Frank O'connor, Osama Al-Khatib.
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